KAREN R. LADING

Utilizing strengths in law firm management to control costs, optimize productivity, streamline financials and deliver exceptional client service

Restructure financials to improve accuracy and profitability

Ensure local, state and federal regulatory compliance

Recruit and train high-performance employees

Deliver process improvements that improve operations and staff productivity

Collaborating across department to establish effective processes and policies SELECTED ACCOMPLISHMENTS

Restructure facility for cost savings. FordHarrison LLP - Implemented and oversaw the downsizing in office space, and the move to a paperless documentation system. Eliminating the need for 6,500 square feet in office space, furnishings and equipment resulting in an annual savings of $375k Improved cash flow. Advanced Dermatology - utilized software to improve tracking and revenue for three under performing companies. Hired data entry clerk and established Key Performance Indicators, changing formats for each department. Improved income collection by 58%, from $927K to $1.2M annually. Increased productivity. American President Lines - third shift costs were high with low productivity. Assumed lead of shift and established new goals. Developed relationships with International Long Shore and Warehouseman Unions, reducing costs. Increased productivity by 200% saving $3.8M annually within months. Eliminated penalties. Chubb Insurance - had payable backlog, resulting in compounded penalties of 10% for late payments of approximately $650K. Hired temporary customer service representatives to address payouts. Eliminated penalties and reduced projected sanctions by one-third within first three weeks saving $435K. Streamlined internal accounting system. American President Lines - accounting department was riddled with errors. Trained all accounting personnel responsible for billing, and authored manual with point-by-point instructions. Delivered on-time billing, eliminating mistakes providing an immediate savings of $122K. CAREER HISTORY

Controller, Anderson, McPharlin & Conners, LLP, Los Angeles 2022 to present

Manage and oversee all accounting functions for the firm’s California offices and Las Vegas, NV. o Accounts Payable, Accounts Receivable, Billing and Client Trust Account

Financial reporting and analysis

Payroll Administrator

401k and pension plan administrator

Budget forecasting, management and reporting

Office Administrator, FordHarrison LLP, Los Angeles, CA 2019 to 2022

Manage and oversee all administration and operations functions for the firm’s California offices; Oakland, Los Angeles and San Marcos

Supervise a litigation staff of 11; litigation legal secretaries, litigation paralegals and docket clerk

Liaise and manage vendors and contract personnel

Human Resources, Information Technology and Facilities Management

Budget forecasting, management and reporting

Director of Operations, Stris & Maher LLP, Los Angeles, CA 2015 to 2019

Manage and oversee all administration and operations functions for a law partnership with 6 offices in Los Angeles and Cerritos, California, Dallas, Tallahassee, Vermont and New York City

Oversee payroll, purchasing, real estate assets, monitor revenue margins, accounts receivable, and accounts payable

Directly responsible for non-legal staff coverage for all offices including recruiting, hiring, onboarding, training, coaching/progressive discipline, and evaluations. Oversee firm benefits, payroll and expense reporting

Coordinate and manage office functions such as Information Technology and Marketing

Plan annual budget and forecast office expenditures/capital improvements; oversee facilities related functions including vendor management and contract negotiations

Responsible for HIPAA risks management

Manage a $21M budget for a firm with 30+ headcount Director of Operations, Advanced Dermatology & Cosmetic Care, Valencia, CA 2013 to 2015

Led all administration and operations for a privately held Dermatology and Oncology practice comprised of three companies, a surgery center and pharmaceutical dispensary

Responsible for front and back office activities, billing, collections, surgery center and cosmetics

Ensured state and federal compliance as well as OSHA, Hazmat, CLIA, JCAHO and CMS requirements

Managed and reported income stream for each of three companies, and measured and reported trends in income and expenditures.

Managed $7M budget and 15 staff

Superintendent II, American President Lines / Eagle Marine Services, San Pedro, CA 2006 to 2013

Directly managed and supervised Union Labor in all aspects of vessel/cargo operations for the Marine Vessel Operations division

Planned and executed operations for safety, efficiency and profitability

Held $18.5M budget responsibility and managed team of 5 Operations Manager, Chubb Insurance Group, Los Angeles, CA 2003 to 2006

Supervised 33 Customer Service Representatives, provided assistance to Workers Compensation, Casualty, Specialty and Property Claims staff. Liaised with internal and external customers.

Oversaw A/R and A/P and monitored and provided analysis for budgets Operations Manager, Southern Building Maintenance, Los Angeles, CA 2002 to 2003

Supervised Payroll, A/R and HR key personnel

Oversaw $12M budget, cost analysis and 4 direct reports Various Roles with United States Air Force 1980 to 2000

Served in the Air Force for 20 years in roles such as Operations Manager, Recruiter, Management Engineering Analyst, and Associate Research Analyst

Responsibilities ranged from managing recruitment operations to researching how variables affect pilots by monitoring mammals in a flight simulator

Participated in the development manpower standards for medical facilities, aircraft operations and Civil Engineering functions resulting in an average savings of $75K/annum EDUCATION AND CERTIFICATION

Bachelors of Science Degree; Industrial Engineering Technology - Southern Illinois University

Associates of Applied Sciences; Resources Management – Community College of the Air Force

Certificate in Management & Systems Administration - Villanova University

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