Yvonne Hall *** Main Street Cortland, New York ***45 Phone 607-***-****
Summary of qualifications
● Excellent customer service skills.
● Very positive and outgoing attitude.
● Nine-plus years’ experience in assisting children with special needs.
● Managing behaviors within the classrooms.
● Work well with others.
● Assist students in solving any problem to the best of my ability and knowledge. EDUCATION
Dryden High School Graduate
EMPLOYMENT
Cortland Enlarged City Schools 2013- 2023 Cortland, NY Teacher’s Aide/Library Aide (current position)
● Positive attitude, work well with others
● Assist any student/ teacher in need
● Manage behaviors within the classroom
● Facilitate student drop off and pick up
● Supervise student lunch and recess
● Problem-solve student concerns and issues
● Fill in for teacher as needed
● Read any materials that a student would need to read too.
● Library Aide responsibilities
● Managing student circulation
● Assisting the Librarian during library instruction
● Assist students with checking in and out book/ shelf returned books
● Responsible for using Opals through OCM BOCES to procure books our library does not have for students and staff.
● Inventory the entire library.
● Assist troubleshooting with technology issues with the chromebooks/device. Big Lots 2003-2011 Cortland, NY
Customer Service Specialist
● Serve customers and support as needed
● Manage the front end
● Support staff and coordinate breaks
● Calling for cart retrieval
● Learned job-related information in a timely manner
● Worked with team members
● Associate Manager from October 2005 through July 2008. Kinney Drugs 2004-2005 Cortland, NY
Cashier
● Operate a register on a daily basis.
● Greet customers with an upbeat and positive attitude
● Build positive relationships with customers and assist them with their needs.
● Multi-task at the register
Yvonne Hall 239 Main Street Cortland, New York 13045 Phone 607-***-**** References
Dedrea Scalza
2nd Grade Teacher
*******@***************.***
Emily Morse
3rd Grade Teacher
******@***************.***
Lisa Bell
HR at Cayuga Associates
*****@******.***