Officer Assistant Escrow
Resume:
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******@*****.***
CONTACT
PROFILE SUMMARY
MARYANN BUSH
An analytical, self-driven, and goal-oriented loan officer assistant, bringing forth an extensive experience in mortgage origination and loan processing. Excels at prospecting potential borrowers & new mortgage opportunities, analyzing credit/property data, determining loan feasibility, and maintaining the loan application database to ensure conventional, jumbo, FHA, VA, and USDA loan approval and closing. Adept at assisting in the development and maintenance of the Sciences Quality System. Expertise lies in reviewing financial data to identify potential risk factors and consulting with clients to help them achieve their financial goals. Strives to provide exceptional customer service by collecting and analyzing information about the client's financial situation to provide tailored loan solutions. Strong attention to detail to navigate complex financial situations and provide sound advice to clients.
EDUCATION
Diploma
Palomar Jr. College - San Marcos, CA
1977
CORE COMPETENCIES
Customer Service
Communications& Consultation
Presentation & Negotiation Skills
Workflow Prioritization, Planning, and Management
Loan Portfolio Management
Loan Applications
Regulatory Compliance
Loan Processing
Underwriting
Diversity And Inclusion
Due Diligence
Risk Assessment
Process Improvement
Risk Management Assessment
Financial Advising
Loan Origination
Mortgage Lending
Compliance/Qc
Public Relations
Staff Leadership
Employee Training
Escrow Management
Banking and Savings
Loan Operations
CERTIFICATIONS
Licensed Loan Officer Assistant/Loan Partner
Compliance/QC
Graduated Palomar College/Escrow Real Estate Certification
Notary Commission
Title Insurance License
Nevada Mortgage Qualifying Employee
NMLS License
Escondido High School - Escondido, CA
Licensed Loan Officer/QE
Ruoff Mortgage – Ft. Wayne, IN Jun 2022 – Mar 2023
Conducted sales calls to potential or existing customers to establish and maintain relationships, and to promote new business opportunities. Provide weekly updates on rates and programs to clients
Oversaw the loan origination process from application to closing, including prequalifying potential home buyers, collecting required documentation, and monitoring loan status to ensure conformity with terms Communicate loan status to all interested parties and collect necessary documentation after closing
Ensured compliance with company policies and guidelines throughout the loan application process, from prequalification to closing
Handled personal information with a high level of confidentiality and security, both in verbal and written documentation
Licensed Loan Officer/LO Assistant
Fairway Independent Mortgage Corporation – Reno, NV Mar 2020 – May 2022
Specialized in loan origination and managing the loan process from contract to close as a Licensed Loan Officer and LO Assistant
Collaborated closely with production partners to ensure all loans are compliant with regulatory requirements and company policies
Worked with processing teams to ensure timely submission and manage the loan pipeline
Maintain attention to detail and manage multiple tasks to ensure all minimum standards of the loan officer role are met
Efficiently processed loans to ensure client satisfaction
WORK EXPERIENCE
Winner of President's Club recognition with Waterfield Financial for exemplary performance
KEY ACHIVEMENTS
Exceptional interpersonal and communication skills to interact and foster relationships with managers, loan originators, government agencies, realtors, and borrowers
Behaves in a professional style and uses tailored communication when interacting with stakeholders to establish long-term relationships and ensure recurring business
Holds working knowledge of various residential mortgage loans such as FHA, VA, USDA, and Conventional
Expertise in providing loan services to clients using knowledge of loan structures and interest calculations along with the understanding of eligibility verification
PROFESSIONAL ATTRIBUTES
Licensed Loan Officer
Finance of America – Reno, NV Aug 2019 – Mar 2020
Successfully originated loans by reviewing and analyzing loan applications, income, and credit history for clients at Finance of America
Prepared files for underwriting by gathering all necessary documentation from each applicant, ensuring timely and accurate processing
Efficiently managed the pipeline of originated loans, from application to closing, while completing all required management reports
Conducted daily maintenance of the loan applicant database, ensuring accurate and up-to-date information
Conducted thorough evaluation of financial histories, pay stubs, and tax information to provide credit analysis for clients
Compliance/QC Administrator, QE/Branch Manager
Vitek Mortgage Group – Rancho Cordova, CA Apr 2015 – Jan 2019
Maintained a comprehensive QC Program to ensure compliance with federal GSE requirements, applicable state law, and secondary market investor requirements
Responsible for timely delivery of monthly selections of Final Action, Funded and Discretionary Loans to Metasource (outside audit company) for the monthly 10% audit requirement
Ensured 3rd party contractor reviews are conducted following QC Program standards and delivered findings from QC Reports to department managers for a response
Verified the effectiveness of corrective actions taken to prevent recurring errors and assist the Chief Compliance Officer in preparing summary reports of QC findings and trends for senior management
Conducted periodic reviews of 3rd party contractor work for accuracy and handle a variety of responsibilities related to reviewing loans for errors during originating, processing, underwriting, or closing
Adhered to company policies and procedures and comply with legal and regulatory requirements
Branch Manager/Escrow Officer
Commerce Title Company – Reno, NV Dec 2010 – Aug 2015
Proficient in all aspects of escrow processing, ensuring accuracy and compliance with industry standards and regulations
Offered unparalleled customer service while building strong relationships with clients and resolving complex issues with tact and professionalism
Provided comprehensive training and mentoring to team members to enhance their skills and knowledge
Developed and executed marketing plans to drive business growth and expand the customer base
QC/Compliance Administrator
Land Home Financial Services Inc – Reno, NV Jun 2012 – Apr 2015
As Compliance/QC Administrator at Land Home Financial, responsible for conducting audits on Post-Closing, Final Action, Cancelled, and Denied loans, and monitoring regulatory changes to QC requirements
Facilitated timely delivery of Final Action, Funded, and Discretionary loan selections to Adfitech, an outside audit company, for monthly 10% audit requirement
Received email notifications of Quality Control Reports being posted on the Adfitech website, and sent copies of the reports to the Compliance Officer upon posting
Conducted loan reviews to identify errors in originating, processing, underwriting, or closing, and implemented corrective actions
Maintained compliance with company policies, procedures, and legal and regulatory requirements in all responsibilities as QC Administrator
ADDITIONAL WORK EXPERIENCE
Branch Manager /Escrow Officer
First American Title – Elko, NV Jan 2009 – Jan 2010
Senior Escrow Officer/Branch Manager
Commerce Title Company – Reno, NV Jan 2007 – Jan 2008
Account Manager/Mortgage Advisor/QE
Cendant (PHH) Mortgage – Reno, NV Jan 2000 – Jan 2007
REFERENCES
Jodi Winkelman – Chief Compliance Officer/Supervisor ****.*****@*****.*** / 775-***-****
John Gasswint – Co-Worker ************@*****.*** / 775-***-****
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