Traci Ketring
Hartford City, IN *****
765-***-**** ****************@*****.***
PROFESSIONAL SUMMARY
Attentive Optical Manager with 11 years of experience overseeing team in optometry with 20 years of experience in Health and Wellness.
Strong knowledge of eyewear brands, pricing, and insurance coverage types with focus on maximizing sales.
Enthusiastic Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Insurance and Filing claims. Motivated to learn, grow and excel in Health and Wellness. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic Asattention to detail and excellent organizational skills. Clear understanding of patients demographics and Collecting payments and training in Third parties of scheduling appointments . Motivated to learn, grow and excel in Health and Wellness. Friendly Dispensing Optician knowledgeable about glasses and contact lenses. Assists customers in making choices that meet vocational, lifestyle and personal needs. Offering 20 years of experience with proven history of customer satisfaction and retention. Multitasks effectively to handle different needs of multiple clients with speed and accuracy. Excellent communication and conflict resolution skills. SKILLS
• Multitasking abilities
• Appointment Scheduling
• Supervision
• MS Office
• Training & Development
• Written Communication
• Leadership
• Compassion
• Organization and Time management
• Computer proficiency
• Teamwork
• Flexible & Adaptable
• Responsible
• Analytical skills
WORK HISTORY
WALMART OPTICAL MANAGER 03/2001 to Current
Walmart - New Castle, IN
• Verify demographics and insurance eligibility
• Supervised and managed scheduling appointments
• Prepared work orders outlining all specifications for new clients
• Calling three parties and submitted claims
• Very organized
• Strong communication
• Attention to detail
EDUCATION
Indiana Business College - Muncie, IN Associate Of Business Administration Business Administration And Accounting, 06/2001