MAHIPAL SINGH RAUTELA
Mob.:- +91-783**-*****
E_Mail:- adxml2@r.postjobfree.com
•OBJECTIVES:-
Seeking suitable position in Hospitality sector to contribute towards organizational success and grow to a higher management level.
•Functional Area : F&B Service Operations.
•PROFESSIONAL QUALIFICATIONS:-
B.S.C. - Hotel Management
•Year : 2008 - 2011
•Institute : ANN Institutes of Hotel Management & Catering
Technology
•University : Bharathiar University, Coimbatore.
•ACADEMIC QUALIFICATIONS:-
10+2th [Intermediate]
•Year : 2008
•Board : C.B.S.E.
10th [Matric]
•Year : 2006
•Board : C.B.S.E.
•EXPERIENCE CHRONICLE;-
•Royal Caribbean International,Miami,Florida, USA
•Title : Waiter
•Period : May 15th, 2019 -Till Date
•Outlet : Main Dining Room & Windjammer
•Cuisine : Multi-Cuisine
•Synopsis : Show Guest to their seats & present Variety of
menu options
: Advise on the best food & drink choices for each
customer & answers to questions .
: Check the quality of the final servings & resolves
any issues.
: Work with other staff as a team
: Follow & work accordingly as united state public
guidelines
: Ask for any dietary Requirements
•Jaypee Vasant Continental New Delhi,India
•Title : Food & Beverage Supervisor
•Period : Feb 12th, 2018 – May 10th,2019
•Outlet : Paatra (Indian speciality Restaurant) & Coffee
shop
•Synopsis : Train & lead teams of food & Beverage servers.
: Keep their sections properly stocked,near & attractive.
: Check Table Settings .
: Coordinate service so food is served at the proper time & temperature
: Answer questions about ingerdients,how dishesare prepared,& suggest menu pairings
: Negotiate resolution to nay customer issues
: Maintaining the Log Book, Inventory Book &
Check List.
•Della Resort, Gen Next Hospitality – Lonavala, Maharashtra,India
•Title : Senior Captain
•Period : Dec, 6th, 2016 – Jan, 22nd, 2018
•Outlet : In Room Dining
•Synopsis : Consistently monitor quality of food & beverage
being served.
: Supervised and scheduled staff of 10.
: Coordinated daily Guest Amenities for delivery in 44-villas.
: Responsible for departmental staff training sessions.
: Outperformed Departmental and Company's monthly performance standards.
: Implemented quick and effective on-the-job problem solving.
: Interacted easily with guests, dignitaries and other department heads.
: Conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
: Provide guidance for improvement and implement necessary adjustments for consistency.
: Maintaining inventory & requisition for the Room Service
operation.
: Maintaining the Log Book, Inventory Book &
Check List.
•Holiday Inn – Aerocity, New Delhi.India
•Title : Guest Service Associate
•Period : Apr. 1st, 2014 – 31st March, 2016.
•Outlet : Viva
•Cuisine : Multi-cuisine
•Synopsis : Effectively manage the restaurant in the absence
of the supervisor.
: Consistently monitor quality of food & beverage
being surved
: Handling complaints & putting in briefing to
resolve them.
: Upselling of food & beverage wherever possible.
: Maintaining inventory & requisition for the F&B
Service operation.
: Maintaining the Log Book, Inventory Book &
Check List.
•VIVANTA BY TAJ, SURAJKUND, DELHI-NCR [Formerly Claridge - Surajkund]
•Title : F&B Assistant
•Period : Dec. 17th, 2012 - Sep. 2nd, 2013.
•Outlet : Oasis
•Cuisine : Multi-Cuisine
•Synopsis : To ensure the service of food & beverage to the
guest with efficiency & create a wow factor.
: Handling cash and float.
: Responsible for approaching tables and taking
orders.
: Upselling of food & beverage wherever possible.
: Responsible for proper charging and billing of
guest consumption.
: Maintaining the Log Book, Attendance Book &
Inventory Book.
•COUNTRY INN & SUITES, BY CARLSON, SAHIBABAD EAST DELHI-NCR.,India
•Title : Steward
•Period : Oct. 10th, 2011 - Dec. 15th, 2012.
•Outlet : 64/6
•Cuisine : Multi-cuisine
•Synopsis : To ensure the service of food and beverage to
the guest tables with appropriate courtesy and
efficiency & create wow factor.
: Maintaining the Attendance Book & Laundry
Book.
: Responsible for the weekly Inventory of
restaurant.
•INDUSTRIAL TRAINING:-
•Lemon Tree Amarante Beach Resort, Candolim, Goa,India
•Title : Industrial Trainee
•Period : June 1st, 2009 - Sep. 30th, 200
•Synopsis : As a trainee to learn & grow my knowledge for
development in food & beverage service operations.
•BEYOND CURRICULUM:-
•Keen interest for F&B Service’s procedures & tried to achieve the standard, possess brief knowledge of S.O.P. (Standard Operational Procedure).
•Ability to create and maintain new relations.
•Adaptable and a quick learner, possess skills to work under pressure.
•Positive attitude towards work & belief in team work.
•Ability to think strategically and Pro-actively.
•Done International Convention on Standards of Training,Certification & Watchkeeping for Seafarers ( STWC) course from SNS Maritime Institute Vashi, Navi Mumbai, Maharashtra,India
•PERSONAL DOSSIER:-
•Date of Birth : March 13th, 1990
•Father’s Name : Mr. Darwan Singh Rautela
•Sex : Male
•Marital Status : Married
•Nationality : Indian
•Linguistic Ability : Hindi, English.
•Height : 164cms
•Weight : 65kgs
•Passport No. : U4580011
•DECLARATION:-
•I am Mahipal Singh Rautela solemnly declare that the above given information is true and correct to the best of my knowledge.
DATE:- March 5, 2023 SIGNATURE; Mahipal Rautela