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Cruise Ship Service Associate

Location:
Haldwani, Uttarakhand, India
Salary:
150000
Posted:
June 10, 2023

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Resume:

MAHIPAL SINGH RAUTELA

Mob.:- +91-783**-*****

E_Mail:- adxml2@r.postjobfree.com

•OBJECTIVES:-

Seeking suitable position in Hospitality sector to contribute towards organizational success and grow to a higher management level.

•Functional Area : F&B Service Operations.

•PROFESSIONAL QUALIFICATIONS:-

B.S.C. - Hotel Management

•Year : 2008 - 2011

•Institute : ANN Institutes of Hotel Management & Catering

Technology

•University : Bharathiar University, Coimbatore.

•ACADEMIC QUALIFICATIONS:-

10+2th [Intermediate]

•Year : 2008

•Board : C.B.S.E.

10th [Matric]

•Year : 2006

•Board : C.B.S.E.

•EXPERIENCE CHRONICLE;-

•Royal Caribbean International,Miami,Florida, USA

•Title : Waiter

•Period : May 15th, 2019 -Till Date

•Outlet : Main Dining Room & Windjammer

•Cuisine : Multi-Cuisine

•Synopsis : Show Guest to their seats & present Variety of

menu options

: Advise on the best food & drink choices for each

customer & answers to questions .

: Check the quality of the final servings & resolves

any issues.

: Work with other staff as a team

: Follow & work accordingly as united state public

guidelines

: Ask for any dietary Requirements

•Jaypee Vasant Continental New Delhi,India

•Title : Food & Beverage Supervisor

•Period : Feb 12th, 2018 – May 10th,2019

•Outlet : Paatra (Indian speciality Restaurant) & Coffee

shop

•Synopsis : Train & lead teams of food & Beverage servers.

: Keep their sections properly stocked,near & attractive.

: Check Table Settings .

: Coordinate service so food is served at the proper time & temperature

: Answer questions about ingerdients,how dishesare prepared,& suggest menu pairings

: Negotiate resolution to nay customer issues

: Maintaining the Log Book, Inventory Book &

Check List.

•Della Resort, Gen Next Hospitality – Lonavala, Maharashtra,India

•Title : Senior Captain

•Period : Dec, 6th, 2016 – Jan, 22nd, 2018

•Outlet : In Room Dining

•Synopsis : Consistently monitor quality of food & beverage

being served.

: Supervised and scheduled staff of 10.

: Coordinated daily Guest Amenities for delivery in 44-villas.

: Responsible for departmental staff training sessions.

: Outperformed Departmental and Company's monthly performance standards.

: Implemented quick and effective on-the-job problem solving.

: Interacted easily with guests, dignitaries and other department heads.

: Conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.

: Provide guidance for improvement and implement necessary adjustments for consistency.

: Maintaining inventory & requisition for the Room Service

operation.

: Maintaining the Log Book, Inventory Book &

Check List.

•Holiday Inn – Aerocity, New Delhi.India

•Title : Guest Service Associate

•Period : Apr. 1st, 2014 – 31st March, 2016.

•Outlet : Viva

•Cuisine : Multi-cuisine

•Synopsis : Effectively manage the restaurant in the absence

of the supervisor.

: Consistently monitor quality of food & beverage

being surved

: Handling complaints & putting in briefing to

resolve them.

: Upselling of food & beverage wherever possible.

: Maintaining inventory & requisition for the F&B

Service operation.

: Maintaining the Log Book, Inventory Book &

Check List.

•VIVANTA BY TAJ, SURAJKUND, DELHI-NCR [Formerly Claridge - Surajkund]

•Title : F&B Assistant

•Period : Dec. 17th, 2012 - Sep. 2nd, 2013.

•Outlet : Oasis

•Cuisine : Multi-Cuisine

•Synopsis : To ensure the service of food & beverage to the

guest with efficiency & create a wow factor.

: Handling cash and float.

: Responsible for approaching tables and taking

orders.

: Upselling of food & beverage wherever possible.

: Responsible for proper charging and billing of

guest consumption.

: Maintaining the Log Book, Attendance Book &

Inventory Book.

•COUNTRY INN & SUITES, BY CARLSON, SAHIBABAD EAST DELHI-NCR.,India

•Title : Steward

•Period : Oct. 10th, 2011 - Dec. 15th, 2012.

•Outlet : 64/6

•Cuisine : Multi-cuisine

•Synopsis : To ensure the service of food and beverage to

the guest tables with appropriate courtesy and

efficiency & create wow factor.

: Maintaining the Attendance Book & Laundry

Book.

: Responsible for the weekly Inventory of

restaurant.

•INDUSTRIAL TRAINING:-

•Lemon Tree Amarante Beach Resort, Candolim, Goa,India

•Title : Industrial Trainee

•Period : June 1st, 2009 - Sep. 30th, 200

•Synopsis : As a trainee to learn & grow my knowledge for

development in food & beverage service operations.

•BEYOND CURRICULUM:-

•Keen interest for F&B Service’s procedures & tried to achieve the standard, possess brief knowledge of S.O.P. (Standard Operational Procedure).

•Ability to create and maintain new relations.

•Adaptable and a quick learner, possess skills to work under pressure.

•Positive attitude towards work & belief in team work.

•Ability to think strategically and Pro-actively.

•Done International Convention on Standards of Training,Certification & Watchkeeping for Seafarers ( STWC) course from SNS Maritime Institute Vashi, Navi Mumbai, Maharashtra,India

•PERSONAL DOSSIER:-

•Date of Birth : March 13th, 1990

•Father’s Name : Mr. Darwan Singh Rautela

•Sex : Male

•Marital Status : Married

•Nationality : Indian

•Linguistic Ability : Hindi, English.

•Height : 164cms

•Weight : 65kgs

•Passport No. : U4580011

•DECLARATION:-

•I am Mahipal Singh Rautela solemnly declare that the above given information is true and correct to the best of my knowledge.

DATE:- March 5, 2023 SIGNATURE; Mahipal Rautela



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