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Call Center Network Technician

Location:
Riyadh, Saudi Arabia
Salary:
70000 SR
Posted:
June 10, 2023

Contact this candidate

Resume:

RESUME Page *

Shaikh Ataullah Address:- A/*** A. Wing Bldg. No.2,

Jaihind Budh Vikas Co- op

Soc., Jagruti Nagar

Kurla (E) Mumbai -400024

Email adxmjp@r.postjobfree.com

Cell No:- +9-196********

Educational Qualification: -

Passed 12 th Examination from U.P. State Board of Secondary & higher Secondary Education.

Passed 2 Years I.T.I. in Electronics & Video Engineering from Maharashtra Technical board.

Passed Computer Hardware Maintenance Exam from M.H. Saboo Siddique

Passed 70 -270 ; 70-290; 70-284;70-291 Paper In MCSE

Working Experience:-

ASES computer pt.Ltd(Mulund E.). APR 2007 To MAY 2008

Designation: - Hardware & Network technician.

●Responsible for handling the Desktop calls at customer site.

●Responsible for assembling, installation of OS & software’s, Devices installation & also upgrading of machines as per the industry requirement.

●Responsible for printer installation, & troubleshooting.

●Responsible for installation slot reader system

●Responsible to handle in & out swap machine

●Maintenance & Troubleshooting of U.P.S.

●Responsible for System Administration & Managing day-to-day Computer Maintenance and Networking issues.

●, TeamViewr, Photo Shop etc.

Installation of Norton Symantec Corporate Antivirus (Centralized repository), updating

repository whenever new updates are released

●Installation of operating systems (Windows 2000/XP Professional).

●Configuring network printers and scanners on user’s pc.

●Configure Network Setup, Crimping, Adding Printer in Network, Trouble shooting, Sharing

PC & Printer .

Seawoods Estates Ltd. ( Navi Mumbai NRI Complex ) March 2012

Designation: - IT Excutive..

Job Responsibilities With respect To System.

●Responsible for receiving and updating client calls and determining a diagnosis of the problem.

●Reporting escalations to the appropriate specialized resource as required.

●Utilize on-line utilities for providing support to clients with problems or service requests.

●Responsible for installation of new PC’s (DELL, IBM, HP, HCL, etc.)

●Setup configure systems, ensure network connectivity, and install software’s allotted to the user.

●Maintain All dally backup of Desktop.

●Maintain Network Issued in Client request.

●Maintaining Website of Company.

Job Responsibilities With Security CCTV-

CCTV & DVR Installation-

●Installation All kinds of CCTV Camera & DVR

●Cabling the CCTV Camera wire & DVR Video wire pin Connection

●Responsible for Tracking Backup Day to day Backup As well as Monthly bases .

●Control the CCTV Camera in Networking & DVR Connectivity

●All Issued cover & Maintaining .

●All Data Store comprised in CD,DVD Or Pen Drive .

Bio Matrix & Barcode System Operational-

●To Control and maintain Software of Machine & Employee .

●All Data Store comprised in Drive

●Trouble shooting experts in Bio Matrix .

Al- Qussie International (Saudi Arabia) April 2015 to 2018

Project – King Khalid International Airport Riyadh

Designation: - Electronic & CCTV Technician

Job Responsibilities –

CCTV, IP TV, Fire Alarm, PA Fire Extinguisher –

●Responsible for installation of Camera’s, Alarms, Monitors and all other associated equipment

●Performs routine tasks like backups or other operational tasks as defined

●Performs preventative maintenance on Cameras, Monitors or other hardware. Installs service releases and performs routine maintenance on surveillance systems as needed

●Performs training activities for personnel as needed on operational aspects of surveillance, alarm and other low voltage systems

●Troubleshoots hardware and software problems

●Facilitates assistance from hardware and software vendors when necessary

●Maintains licensing information for all surveillance and video systems. Ensures compliance of licensing agreements at the user level

●Devises documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity

●Prepares progressive reports for all work performed

Musaed El Seif & Sons Co. Ltd ( Saudi Arabia ) July 2018

Project – King Khalid Royal International Airport Riyadh

Designation: - Electronic & CCTV Technician

Job Responsibilities –

CCTV, IP TV, Fire Alarm,Fire Extinguisher –

●Performs basic point-to-point troubleshooting on CCTV, Burglar, Fire, Keyless Access and Intercom equipment

●Perform regular preventative maintenance functions and building assessments to include physical inspection, written reporting, and repair of all life safety devices. Inspect and coordinate work performed by authorized vendors to ensure projects meet scope of work, project specifications, and guideline requirements

●Perform call center duties to include call taking, work order creation, troubleshooting, dispatch, and reporting

●Responsible for maintaining regular communication with supervisor and management staff through the use and check of email, mobile phones, regular team meetings, direct connect device, PDA, work order system, and other communication tools

●Conduct interdepartmental training as required on Freezer/Cooler Probe devices as well as perform basic troubleshooting, installation, and configuration of all other life safety devices to include but not limited to surveillance equipment, keyless access components, intercom systems, IP address validations, analog and digital clocks, fire/burg components, and others as required

●Performs barcoding, camera validations, cable labeling, floor plan mapping, and other inventory activities for all life safety system devices

●Responds as directed to emergency and non-emergency life safety system failures, including fire/burglary system outages and alarm calls

●Manage the time and attendance function in the work order system to input project time, daily work, and leave time requirements; enter ticket status updates; and place materials requests

Personal Details: -

Father name- Late Sukraullah Shaikh

Passport no- P0056538

Place of issue- Riyadh (Saudi Arabia)

Issue date- 07th Sept 2016

Expire date- 06th Sept 2026

Date of Birth- 10th April. 1982.

Sex- Male.

Marital Status- Married.

Nationality- Indian.

Known Language- English, Arabic Hindi, & Urdu

Email- adxmjp@r.postjobfree.com

Hobbies: -

Outdoor Games: Cricket, Football

Indoor Games: Carom, playing games on computer.

I hereby declare that the above information is true to the best of my knowledge.

Date:-



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