Summary:

More than *+ years of diverse experience in the field of Information Technology with emphasis on Software Quality Assurance of Web Based and Client/Server Applications.

Extensive knowledge and experience across the project life cycle in Systems Development and Testing Life Cycle (SD/ STLC) in the fields of Retail, Finance and Healthcare domains.

Experienced in every phase of Quality Assurance Life Cycle (QALC) and Defect Management Life Cycle.

Reviewed Business Requirement Documents (BRD), Functional Requirement Documents (FRD) and Technical Design Documents (TDD) to prepare for test planning and test data.

Experience in Manual and Automation Test Scripts, Test Cases and Scenarios based on the Business/Functional/

Technical requirement documents.

Performed planning and development of Test Plans, Test Cases, Test Scenario and Test Scripts to meet product’s business requirements.

Involved planning, developing and maintaining Requirement Traceability Matrix, test data and regression documents.

Analyzed and performed optimum use of documentation to avoid any form of miscommunication or misinterpretation during the entire software testing process.

Experience in communicating issues closely with onshore and offshore development teams for updates.

Experience in Functional, UI, Unit, Integration, Smoke, Positive, Negative, Regression and UAT testing.

Performed E2E testing to match the data in GUI front-end with the data in backend as per the requirements.

Expertise in Testing API’s, E-Commerce, Point of Sale (POS), and Client/Server web applications.

Skilled in bug reporting and tracking using HP Quality Center - ALM and Jira.

Involved in Test Data Validation, Test Data Cleansing, Test Data Verification and identifying data mismatch.

Conducted User Acceptance Testing (UAT) and created defect reporting for regression testing of the application.

Excellent communication, organizational and Problem solving skills with the ability to adapt to a new environment and meet deadlines.

Highly motivated, detail oriented with excellent presentation skills, with proven capability of adapting to new and fast changing technologies.

T E C H N I C A L S K I L L S

Methodologies: Agile, Scrum, Waterfall, and SDLC

Platforms: Mainframes, Windows Enterprise Servers, UNIX, Linux, Android, IOS

Testing tools: HP ALM, JIRA, Practi Test, Quick Test Professional, REST, SOAP UI, MS

Database/Languages: MS SQL MySQL, Oracle

Defect Reporting Tool: HP ALM, JIRA, Bugzilla

E D U C A T I O N

Bachelor of Science Florida Atlantic University 2010.

E X P E R I E N C E

World fuel services (WFS) Doral FL

December 2017-May-2018-Quality Assurance Analyst

As a QA analyst my responsibilities were to overlook and test the transformation of manual testing to automation testing and to connect business and QA workflow.

Reviews business process requirements and use case documents for application functionalities to test and achieve objectives.

Developed and documented manual and automated test plans, test cases, test results and execution of test cases using JIRA.

Strong knowledge and experience working in teams while implementing Agile methodologies.

Reviewed and Analyzed Business Requirement Documents and Functional Specification.

Create, review and executed Smoke, Integrations and Regression test cases using JIRA.

Created and Maintained Traceability to ensure test coverage of all requirements.

Conducted end to end data validation of data flow between source.

Attends daily Scrum meetings to discuss with QA Manager and developers onshore and offshore about bugs; which are promoted in the release.

Education Management Corp. (EDMC), West Palm Beach, FL.

December 2015 – October 2017 - Quality Assurance Analyst

Works as a QA Analyst to enhance the CRM platform to enable the integration of enterprise application with external and internal systems to process lead based transactions essentially leading to higher lead to student conversion ratios and prospective financial growth of the institution.

Responsibilities:

Reviews business process requirements and Use case documents for eLeads application functionalities to test and achieve objectives.

Developed and documented manual and automated test plans, test cases, test results and execution of test cases using Practitest and JIRA.

Strong knowledge and experience working in teams implementing Agile methodologies.

Performs UI testing and functionality testing in system integration, and validates portions of the system/product development life cycle.

Create, review and execute Smoke, Integrations and Regression test cases using JIRA.

Attends daily Scrum meetings to discuss with QA Manager and developers onshore and offshore about bugs, which are promoted in the release.

Performing tests in sandboxes and deployed components and data from one environment to another, and managed

Sandbox refreshes and release testing.

Performs testing on customized User roles, profiles and sharing settings to ensure that the protected data is available only to the authorized users.

Testing Custom objects, Custom tabs, Validation rules, Workflow rules, Auto-Response rules, Page layouts to suit to the needs of the application.

In depth testing of API’s including automating service calls test cases using tools such as Postman and REST client.

Testing automating simulators from UNIX to create URL’s through XML, for third party integration testing.

Testing field mapping document for various objects like Accounts, Contacts, Tasks, Opportunity and Leads.

Involves in various user stories and worked with QA team to test in various sandbox environments and update fields in Production.

Performs validation and extraction of data from eLead and LAMP database using SQL Workbench.

Interact with Business Analyst and Developers to design better strategies on the

Requirements of the business for testing.

Experience in training and giving demos to new team members with product knowledge and business processes.

Creativity and flexibility to face and resolve challenges.

NJM Insurance Group, West Trenton, NJ.

April 2013 – November 2015 - Quality Analyst

As a QA Analyst, worked on NJM’s Claim management system which is java based intranet web application using Oracle database.

Responsibilities:

Reviewed and Analyzed Business Requirement Documents, Functional Specification and Technical Design Documents with System Analysts and Developers.

Responsible for Test Planning, Test management, Effort Estimation, and Risk Analysis. Created Test Plan based on the scope and schedule of the project.

Managed development and traceability of testing scripts and scenarios to business requirements.

Worked on developing functionalities using Agile Scrum methodology.

Executed test cases for component and integration test environment and provided support to QA team members for execution of test cases.

Coordinated the Onshore and Offshore teams to resolve any clarifications & issues, and acted as a Single-Point-of-

Contact for any escalation issues.

Manually created test cases in MS Excel and uploaded it to HP ALM, to execute and design steps.

Conducted Functional, System, Integration, Regression, Black Box tests for the Applications.

Prepared UAT test cases and testing estimates.

Assigned and reviewed test cases created by the testing team in HP ALM.

Created and Maintained Traceability Matrix to ensure test coverage of all requirements.

Performed Smoke Test before moving the code to a Stable QA environment.

Coordinated with Release Manager on scheduling builds to test and staging.

Tracked Defects and Bugs in ALM and sent daily Defect Report to Project Team.

Coordinated with development team to ensure timely delivery of builds for new functionality and defect fixes.

Created a Regression Test Suite which can be progressively updated for new release of the application.

Updated the Test Scripts for Regression build based on the enhancements to the application.

Used SQL against Oracle database to analyze multiple source data.

Tested reports for doing the business rules validations and compare them against the source data. These reports were scheduled and were being run after every load.

Performed the Back-End integration testing to ensure data consistency on front-end statements on the Database.

M&T Bank, Wilmington, DE

January 2012 – March 2013 - QA Test Analyst

My responsibilities at M&T Bank were to test online application where bank’s customers can be able to access their accounts through the browsers. Account holders access their personal account via user ID and password, which includes checking, saving, transfer and money market account. Their application provides to customers: account summary, account list, pay bills and account transaction.

Responsibilities:

Created test plans for the system which includes testing, documentation, verifying and executing test cases and test scenarios to fulfill QA testing cycle.

Performed all phases of end-to-end testing which includes User Acceptance Testing, Functional Testing, Regression Testing, GUI Testing, System Testing and Smoke Testing of the Application

Involved in testing and executing SQL statement to verify user’s data.

Responsible for analyzing different data sources such as flat files, ASCII Data, Relational data (Oracle, DB2 UDB, MS SQL Server) from different heterogeneous sources.

Assisted in analyzing incoming payments and developing the necessary control application in LINUX and UNIX

Involved in preparation of Test Requirements and Test Cases and generating various test reports

Using optimal trace.

Analyzed user requirements attended to change request meetings to document changes and

Implemented procedures to test changes.

Worked with QA team, Dev’s, and BA’s to manage testing multiple track record.

Created and updated weekly status report to the management team.

Implemented and executed several SQL queries for backend testing.

Involved in identifying the unused test cases in the test plan in QC and prepared consolidated documents to delete the TCs.

Conducted end to end data validation of data flow between source, staging, ODS(Operational Data Store), and DM(Data Mart) layer.

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