Samantha Kitch, SHRM-CP
Kansas City, MO
Cell: 816-***-****
Email: adxmie@r.postjobfree.com
SUMMARY
Senior level HR Professional, Business Partner, Account Manager and Recruiting Manager with over 20 years of experience working in both full life cycle and technical recruiting environments. Responsible for overseeing recruiting processes, advising and collaborating with business leaders, managing recruiting staff and hiring for positions across the Americas and globally. Developed and implemented HR processes, procedures and documents to ensure HR compliance. Experienced hiring Executive level and high-tech positions for industries for such as healthcare, high tech, IT, sales, marketing, manufacturing, engineering, telecom, admin, logistics, call center, etc. Extensive experience assisting and coaching hiring managers with succession planning, training opportunities and building a talent pipeline. Skilled in developing descriptive job descriptions and training managers on interviewing and networking skills to find and retain top talent. Open immediately for opportunities, preferably in a remote or hybrid environment in the Kansas City area.
HR Skills:
HR Business Partner
Trend analysis, market analysis, corporate equity analysis
Provide HR policy guidance and interpretation
Full life cycle recruiting
Technical recruiting
HR processes and procedures development
Job description creation and management
Extensive hiring experience in various position levels and industries
Interviewing skills development
Training development and presentation
New hire orientation
Top talent retention
Development of employment engagement programs such as Wellness, Employee Referrals and Continued Education
HR forms creation, implementation and training
ATS and HRIS utilization
Background checks and drug screens
Onboarding processes management
E-Verify
Career coaching
Exit interviews and terminations
Leave of Absence assistance
Benefits open enrollment and employee benefit assistance
EDUCATION
Bachelor of Business Administration, Marketing
West Texas A&M University, Canyon, Texas
CERTIFICATION
SHRM-CP, July 2021
WORK HISTORY
ManpowerGroup/Experion (remote) 03/28/2022 – 5/01/2023
Sr. HR Business Partner with Seagate Technologies
HR Business advisor to client, Seagate Technologies
Partnered and advised Organization Leadership in policy guidance and interpretation
Advised on HR solutions for employee relations, legal requirements and regulatory compliance
Partnered with hiring managers to fill roles in: Cyber Security, Technology, Engineering, Manufacturing, Operations, R&D, Management, etc.
Partnered with hiring managers to build compelling job descriptions and robust assessment materials aligned to Behavioral Based Interviewing framework
Responsible for supporting full life cycle recruitment throughout the Americas & EMEA region
Talent Advisor to hiring managers and candidates
Built strong relationships with hiring teams and HR colleagues across the Americas
Maintained agreed metrics
Candidate Management - screened and shortlisted candidates against the specific criteria outlined on the job description and ensured that all records were updated on the recruitment system in a timely manner
Candidate Engagement - ensured that all candidates are treated fairly and equally, receiving timely and regular updates as required, ensuring all candidates had an excellent recruitment experience with company
Sourcing using multiple sourcing channels including social media to identify and pipeline talent
Prepared data-based offer proposals based off market data, compensation ranges, internal equity as well as skills and experiences related to the role
Advised hiring managers on offers to meet Seagate standards with fair market rates, equity within the company/department, sign on bonuses, relocation, sponsorship, transfers and RSU’s
Made offers, ordered background checks and initiated offer letters
Assisted Director of Talent Acquisition at Seagate with extra projects with continuing education for internal employees
Received top award for new Business Partner with Seagate
Furloughed – client did not renew contract with ManpowerGroup and no client available for me at this time
ScanSTAT Technologies (formerly DataFile Technologies) (remote) 09/04/2018 – 03/25/2022
Sr. Recruiting Manager
Recruiting Manager and Corporate Recruiter responsible for managing recruiting staff and dashboard
Partnered with Organizational leaders and advised on HR solutions for talent acquisition needs and solutions
Worked with and assisted Hiring Managers to assess needs for open positions
Responsible for managing company website careers page and job boards
Created and managed company job descriptions
Sourced candidates on various sites such as LinkedIn, Indeed, Monster, ZipRecruiter, Dice, etc.
Managed 2 other Recruiters and 1 HR Assistant
Managed all company openings with over 80+ weekly openings – distributing to staff and reporting metrics to management for time to fill, sourcing and diversity hiring
Responsible for managing own dashboard of all Management and technology roles of 30+ openings as well as all internal hires/moves
Responsible for creating processes, procedures and company forms for HR and recruiting functions
Managed all internal career coaching, interviews and moves
Processed and onboarded 10-20 hires per week
Ordered background checks, labs, credit checks and drug screens
Worked with onsite clients and staff to ensure smooth transition to hiring needs (hired remote, in office and on client site – hospitals & clinics)
Trained managers and staff on recruiting, interviewing skills and HR related topics
Ordered and managed equipment for remote staff
Created Employee Referral program
Initiated and managed Lunch & Learns
Assisted HR Director with exit interviews, terminations, employee relations, benefits and open enrollment
Initiated and helped implement 4 different Applicant Tracking Systems (last used JazzHR ATS and HRAlliance HRIS) to meet growing company and recruitment needs
Recruited to ManpowerGroup for career advancement
inSync Staffing (Workway), MA (remote) 07/2009 – 08/2018
Sr. Technical Recruiter
Worked with VMS managers and Program Directors alongside Account Managers
Sourced candidates through resume job boards such as CareerBuilder, Monster, HotJobs, Indeed, Dice, LinkedIn, etc.
Responsible for sourcing, conducting phone screens, interviews and submitting to hiring managers
Worked with multiple clients hiring for IT, Engineering, Solutions, Administrative, Manufacturing, Pharma, Biotech, Logistics and Clinical positions
Responsible for making offers and ensuring all new hire documents were completed according to corporate, state and federal guidelines
Responsible for training new Recruiters using Webex, GoToMeeting, join.me and Bluejeans
Used JobDiva ATS to keep close attention to dashboard, post jobs and run reports for management & clients
Managed E-Verify process
Ordered background verifications and drug screens
Maintained relationships with contractors and responsible for relaying feedback and releasing contractors upon assignment end or management request
Managed correction of employees upon client request
Laid off – corporate lay offs
Streffco Consultants, Inc., CO (remote) 11/2006 – 03/2009
Account Manager/Technical Recruiter
Account Manager and Recruiter for client – Sprint/T-Mobile
Onsite representative, working with RPO to ensure meeting SLA’s to fill open positions
Sourced candidates through job boards such as Careerbuilder, Monster and Dice
Phone screened, interviewed and submitted top talent candidates to hiring managers for review
Set up phone and in person interviews with hiring managers and staff
Made offers and prepared offer letters and onboarding instructions
Worked with many different clients hiring for IT as well as customer service and administrative positions
Laid off due to lose of client contract
eKohs, Inc., VA (remote) 09/2005 – 10/2006
Technical Recruiter
Sourced candidates through job boards such as CareerBuilder, Monster and Dice for technical roles
Phone screened, interviewed and submitted to hiring managers for review
Set up phone and in person interviews with hiring manager and staff for top talent candidates
Worked with many different clients hiring for IT roles as well as customer service and administrative positions
Company lost account and position eliminated
Part-time Teller/Recruiter 04/2004 – 03/2006
Bank of America, Kansas City, MO
Accepted and processed bank deposits and loan payments
Heavy cash handling and customer service duties
Assisted banking center Manager with recruiting, interviewing and hiring staff
Left to pursue new opportunity to return to recruiting field full time
Gold Bank (M&I), Leawood, KS 09/2002 – 02/2004
Corporate Recruiter
Responsible for all company-wide recruitment for company of 1000 employees across 4 states
Managed dashboard of 30-40 weekly open positions
Managed company career web page and job board postings
Reviewed, screened, interviewed and hired for corporate office and banking center locations
Worked closely with Executive leadership and hiring managers to assist with open positions
Hosted training for HR staff and managers on how to interview and find top talent
Wrote and led training courses for interviewing and on-boarding processes and orientation
Posted open positions using Careerbuilder.com, Monster.com, Dice, etc. as well as networking through social media, universities, local organizations and employee referrals
Researched, presented and implemented first applicant tracking system for company
Managed all testing, offers, background and credit checks, rejections and onboarding
Responsible for creating and presenting weekly onboarding new hire orientation classes
Implemented weekly Lunch & Learns
Left to take position closer to home
Bank of America, MO & TX 02/1993 – 03/2002
Corporate Recruiter (1998-2002)
Personal Banker (1993-1998)
As a Corporate Recruiter, was responsible for all recruitment, screening, interviewing, and hiring for banking center staff in assigned territory
Worked closely with hiring managers to assist with open positions
Posted open positions using Careerbuilder.com, Monster.com, Dice, etc.
Trained new Recruiters and Administrative staff
Held training for managers on how to write job descriptions, interview and train new employees
Wrote training documents to be used by HR staff on processes and procedures
Wrote material and instructed classes on new HR policies and company processes
Worked as local HR Generalist for employee career guidance and employee relations
As a Personal Banker, was responsible in assisting customers in finding the right product for their needs, pulling credit reports, reviewing application and gathering all their financial data and sending to underwriting for review
Made cold calls to meet sales quotas
Won top sales awards for three consecutive years
Part of Corporate-wide layoffs
TECHNICAL SKILLS
Proficient in MS Office: Teams, Word, Excel, Outlook, PowerPoint and Forms
Used various Applicant Tracking Systems including: JazzHR, AllPay, Newton (Paycor), JobDiva, UltiPro, Peoplesoft, Bullhorn, Taleo, SAP Success Factors
Excellent data entry, 10-key, and typing at 65+ wpm
Excellent verbal and written communication skills
Experienced managing large volume of open requisitions (40-80+)
Experienced managing Recruiting staff (3-5)
Strong skills in creating and managing reports using MS Excel, MS Forms, Survey Monkey)
Excellent customer relation skills
Strong project management skills
SHRM-CP Certification and SHRM Member