Aaliyah Chung

** ******* **,**********, ** ***** - 845-***-**** -adxmib@r.postjobfree.com

EDUCATION

University at Albany, State University of New York Expected Graduation May 2024

Bachelor of Arts in Psychology

EXPERIENCE

Psychological Career Services– Albany, New York January 2022- Present

Receptionist

Greeted guests and patients at front desk while managing check-in process

Answered, transferred calls to needed therapists

Completed office projects, such as shredding papers and handling important files

Multitasked and assisted coworkers with office tasks

Answered phone calls from corporate and assisted customers with their needs

Trained new employees

Delivered great customer service

Freedom Care - Manhattan, New York April 2021 -August 2022

Personal Care Assistant

Attended to patient with daily activities such as getting dressed, showering and all medical needs

Prepared food, beverages, and medication for patients

Provided a healthy and encouraging environment for growth and independence

Delivered bed-side manner to patients, navigating both physical, emotional, and mental distress

Pizza Hut- Middletown, New York October 2018-September 2019

Team Member

Attended to people’s needs with quickness and effectiveness while working to provide excellent customer service

Handled money both for customers and balanced cash register at end of the night

Prepared food, beverages, and alcohol for patrons

Structured and maintained a safe working environment.

Remained calm and focused during high volume, fast paced operations

Followed and exceeded expectations laid out by the NYC Department of Health cleanliness guidelines

Maintained top quality customer service on and off duty

VOULENTEER

Middle Earth- Albany, New York September 2021-Present Hotline Peer Counselor

Provided a support for clients undergoing emotional distress

Exercised active listening skills to navigate client distress

Served on a 24-hour hotline rotation including weekends

Practiced metal health counseling skills regularly

AWARDS

3x Presidential Dean’s List Recipient

SKILLS

Narcan trained

Proficient in English and French

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