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Assistant Customer Compliance Analyst

Location:
Las Vegas, NV
Posted:
June 09, 2023

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Resume:

Bryanne Sullivan

adxmfe@r.postjobfree.com 720-***-**** North Las Vegas, NV

OBJECTIVE

To obtain a challenging and rewarding role in AML/BSA, fraud, audit, and/or risk management, utilizing my strong analytical and problem-solving skills, as well as my extensive knowledge of financial regulations and compliance.

WORK EXPERIENCE

Market Controller - Salt Lake City & Phoenix Remote in Las Vegas, NV SRI Telecom for Google Fiber Sep 2022 - Mar 2023

Developed and enforced internal controls to maximize protection of company assets, policies, and procedures.

Established financial and operating benchmarks, budgets, program monitoring, and reporting standards. Implemented consistent accounting policies, practices, and procedures while remaining knowledgeable of proposed legislation.

Senior Internal Audit Associate - Gaming Compliance Hybrid in Las Vegas, NV Eide Bailly Jun 2022 - Sep 2022

Lead and perform internal audit and AML/Title 31 compliance examinations. Assist with gaming industry-related consulting projects for clients. Network, build relationships, and attract new clients or business. Identify and report gaps in internal controls and Title 31/AML programs. Senior Compliance Specialist Las Vegas, NV

Boyd Gaming Corporation - Suncoast Hotel & Casino Mar 2022 - Jun 2022 Performed daily Title 31 audits and filing of all CTRs and SARs. Completed self-exclusion/DAP audits to ensure all excluded patrons were entered into applicable gaming systems.

Assisted with regulatory compliance procedures, audits, reviews, and internal control/IT system submissions.

Payments and Fraud Analyst Las Vegas, NV

WynnBET - Wynn Resort Holdings Jul 2021 - Mar 2022 Identified and responded to fraudulent activity with accuracy and in accordance with established procedures.

Analyzed transactional and customer records to identify potential fraud. Acted as a subject matter expert on fraud prevention, providing advice as needed. Investigated suspicious activities and conducted necessary follow-up. Reported suspicious behavior and money laundering activity. Verified customers’ KYC documents and monitored incoming/outgoing transactions. Processed customer payments and handled customer queries. Utilized a variety of tools, systems and software to carry out duties. Obtained and maintained gaming licensing/registration as needed. Risk Analyst Remote in Las Vegas, NV

Digital Gaming Corporation Aug 2021 - Dec 2021

Analyzed data to identify opportunities, patterns, trends, and potential risks to the business. Collaborated with various teams to ensure compliance with internal controls. Developed and produced detailed monthly Executive Reports and additional ad hoc reports. Implemented performance monitoring tools for third-party provider services. Monitored and managed key performance indicators and benchmarks. Risk Analyst II - Finance and E-Commerce Las Vegas, NV National Merchants Association Apr 2021 - Jun 2021 Monitor merchant applicants for risk and fraud patterns, documenting compliance. Analyze processing trends and identify merchants approaching pre-set thresholds. Investigate and report to management, creating cases in internal system. Educate merchants on proper card acceptance methods and rules. Generate daily, monthly risk performance reports.

Research vendors and partners for risk tolerances. Conduct comprehensive analysis of records to determine risk profile. Monitor payment processing activity to identify risky behaviors. Work with merchants, agents, and 3rd party vendors to investigate and resolve concerns. Design automated processes to minimize client friction and improve compliance. Identify industry/portfolio trends and potential financial loss. Prepare reports, SARs, and file with FINCEN in accordance with regulatory guidelines. AML Lead Analyst, U.S. & International Hybrid in Denver, CO Western Union Apr 2019 - Dec 2019

Develop process controls to address financial crime-related risks and regulations globally. Serve as subject matter expert on AML/BSA/Sanctions, USA PATRIOT Act, OFAC regulations, and applicable global financial regulations.

Lead execution of audits and provide subject matter expertise. Develop and execute SQL queries to pull data for rule and control testing. Recommend changes to controls and present new rules/controls. Senior Lead Auditor, Financial Crimes Audit Team Hybrid in Denver, CO Wells Fargo Jun 2014 - May 2018

Developed process controls and identified risks to mitigate financial crime-related risks and processes. Expertise in AML/BSA/Sanctions, USA PATRIOT Act, OFAC regulations, regulatory mandates, KYC, EDD/CDD, beneficial ownership, Title 31s and their applications to business lines, technology and corporate policies.

Led and participated in audit processes, identified and assessed risks and controls, and developed test plans for financial crimes audit engagements.

Drafted findings and audit reports for review, and presented audit results in an objective manner. Evaluated and provided appropriate solutions for problems, and escalated significant risk exposures. Led projects of varying sizes and complexity.

Served as part of User Acceptance and testing team. FIU AML Compliance Analyst Contractor Englewood, CO Experis for Western Union Jan 2014 - Jun 2014

Conducted research and analyzed complex financial transaction data for risk-based and suspicious activity. Generated and utilized pivot tables and V-lookups in Excel for advanced analysis. Compiled Suspicious Activity Reports and Suspicious Transaction Reports with narratives for Politically Exposed Persons.

Initiated interdiction requests for customers displaying suspicious activity. Demonstrated professional communication skills via email and in person. Managed multiple tasks, prioritized responsibilities, and worked well under pressure. Underwriter III / Underwriting Englewood, CO

Intellisource/Urban Lending Services Jun 2012 - Jan 2014 Evaluated loan applications and conducted risk assessment to ensure compliance with GSE, FHA, SFO, and non-GSE regulations.

Assessed credit history, financial statements, and other financial information to make informed decisions on loan applications.

Analyzed complex tax returns and financial documents to identify potential solutions and exceptions for denied loan files.

Demonstrated ability to quickly comprehend and implement program changes and guidelines. Achieved high quotas of files set by management with minimal errors and high quality control passing rate.

Senior Compliance Analyst Lakewood, CO

MoneyGram International Jan 2008 - Feb 2009

Expert in Bank Secrecy Act, USA PATRIOT Act, OFAC, Domestic/International AML laws, IRS cash reporting, Know Your Customer/Agent, and Financial Intelligence Units. Researched and eliminated escalated fraud scenarios; liaised with law enforcement. Authored policies, procedures, training programs, and materials; streamlined processes and introduced process improvements.

Reconciled domestic/international AML filings; augmented SAR narratives; reviewed payroll exceptions; created database queries, Excel macros, and pivot tables to increase efficiency by 25%. Acting Subpoena Specialist Lakewood, CO

MoneyGram International Oct 2007 - Dec 2008

Developed and managed files for legal requests.

Ensured compliance with relevant policies and procedures. Testified as an expert witness in court.

Compliance Analyst Lakewood, CO

MoneyGram International May 2005 - Dec 2008

Managed all aspects of BSA compliance, due diligence, and transaction blocking/reporting to OFAC. Ensured compliance with AZ Geographical Target Orders and Seizure Warrants from State Attorney General.

Prepared reports, created and implemented original narratives for Suspicious Activity Reports (SARs), and filed with FINCEN in accordance with regulatory guidelines. Uploaded cash reporting (EFT, CTR) and suspicious activity reports (STR) to FINTRAC for international monitoring compliance.

Complied with $3,000 wire transfer regulations in high dollar interviews and training. Conducted interviews related to suspicious activity or possible fraud and documented results. Selected as lead analyst for Parallel Testing Team and User Acceptance Testing Team. Achieved monthly analyst audit scores of 98% or better and quarterly score of 100%. Served as a member of the User Acceptance Team for Accuity System-PFC 3.0. Assistant Customer Service Manager Denver, CO

U.S. Bank Jan 2004 - May 2005

Led team to success, recruiting, training, and mentoring employees. Achieved monthly and quarterly sales goals.

Improved customer satisfaction ratings, resolving escalated issues. Applied sound financial acumen to calculate and enter payroll. Recognized with multiple awards for performance excellence. Baseline/Senior Customer Service Specialist Denver, CO U.S. Bank Jan 2002 - Jan 2004

Developed in-depth understanding of consumer and commercial banking products, including checking/savings accounts, loans, home equity lines of credit, vehicle leases, certificates of deposit, money orders, official checks, and IRAs.

Exceeded sales targets and implemented strategies for business growth. Rewarded for outstanding achievement, peak performance, and high service quality. EDUCATION

Regis University Denver, CO

Bachelor of Science, Accounting 2015

Red Rocks Community College Lakewood, CO

Associate in Science (AS), Accounting Paraprofessional 2014 Red Rocks Community College Lakewood, CO

Associate in Science (AS), Business - Management and Supervision 2014 Red Rocks Community College Lakewood, CO

Associate in Science (AS), Business Interdisciplinary: Computer Applications 2012 Red Rocks Community College Lakewood, CO

Associate in Science (AS), Accounting Technician 2012 SKILLS

Cash Flow Analysis • Microsoft Word • Microsoft Windows • Microsoft PowerPoint • Credit Analysis • Microsoft Outlook • Accounting • Time Management • Auditing • Writing • QuickBooks (Accounting Software) • Microsoft Excel • SQL (Programming Language) • Internal Controls • Tableau (Business Intelligence Software) • Risk Management • Management • Investigation • Office Suite • Team Management • Acceptance Testing • Financial Services • Underwriting • Regulatory Knowledge • Analytical Thinking • Attention to Detail



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