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To whom it may concern;

I have worked in the Marine industry my whole life. Started when I was 22 yrs old, I am now 48. I am well rounded in all aspects of marine operations, project management, office management, yacht sales, including daily operations of owning and maintaining a business and their employees. I am an avid sailor, fisher, and have a love for the ocean. I’ve worked mostly on long term positions, leaving only on my terms to try and better,my experience and expertise of any kind marine related product or need. I am an avid sailor, fisher, and water lover.

I've been working since I was 14 years old and have not stopped for one minute. I am a hard worker, I work without supervision, I can adapt to any work atmosphere in a professional manner.

I have always been a people person, and can handle anything that is thrown my way. I go far and above when asked to complete a task. I have successfully managed; help grow and maintained a small business in Fairhaven for the last 11 years. I am looking for a change in the same industry. It's what I know and love but would be open to any suggestions that would fit my skills in operation management. I can make myself available anytime for an interview. Kind Regards,

Karen Cadieux

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Karen Marie Cadieux

adxmfd@r.postjobfree.com

401-***-****

Work History

October 2022 – May 2023

General Manager/ Marketing Manager

Monahan’s Marine Service & Supply Inc. – Full Service Marine Facility with Retail Store & Boat/Motor Sales

• Oversee day-to-day operations (Retail Store, Fishing, Boat Service, Sales Boats, Motors & Trailers, Brokerage Sales.

• Assist with overall company planning, design strategy, & setting goals for growth and contingency plans

• Maintain budgets and optimize expenses

• Set policies and processes

• Ensure employees work productively, develop professionally and have a "teamwork" attitude Oversee recruitment, training and review of employees

• Provide an environment that enables employees to make their own decisions

• Evaluate and improve operations and financial performance

• Prepare regular reports for Owners. Spreadsheets on a daily, weekly

& monthly basis making sure we are on track to goals on yearly budget

• Ensure staff follows health and safety regulations

• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

• Banking, A/P, A/R, Reconciliation of bank and credit cards

• Weekly Payroll – Using Paychex (onboarding and time tracking, PTO/ sick and 401K programs

• Set up a new Chart accounts using QB contractor desktop. Set up the backside of an old dos program called Wallace as to be able to manage accurate reports for Owners. P&L /Balance Sheets

• Create Social Media pages and content. Work in with a database in Hubspot. Create ads, specials, holiday posts, Boat show specials. Email pushes and Press Releases.

• Made new uniformed look for entire company. Including a wall mural and signage.

• Completed an Operations course with Owners. Help structure a company, employees and Facility

• Created an online store with over 500k products. July 2008 – October 2022

General Manager/ Project Manager

NorEast Marine Systems – Remote Marine Systems Company

• Oversee a busy marine systems office of 10-15 people, 10 Marine Systems Technicians, and 5 Office Staff

• Extensive Customer Service – Working with Captains, Owners and Boat Yards.

• Coordinate million dollar projects internationally and domestically

• Produce Work Orders, Estimates, Invoicing

• Oversee Purchaser and Accounts Payable

• Maintain Schedule both in-house and remotely.

• All Aspects of Invoicing, Accounts Receivable, Account Payables, Collections

• Bi-Weekly Payroll, Federal, Unemployment, State, Quarterly Tax Filings and W'2s

• Coordinate Boat Shows, work all shows pertaining to Marine Systems Sales, Installation and Projects. 3

• Regional Sales, Marketing and Advertising, Produce/ Maintain Website and all Marketing materials. Design & Fabrication

• Maintain new Vendor Relations, new and old. Establish new Distributor and Dealer Agreements.

• Maintain a fleet of work vans and trucks for our remote Technicians, including buying new, registrations etc.

• Maintain Company insurance, workers comp, liability, vehicle, and medical benefits.

• Design and Maintain website design, Web store, and Project blog on attached to social media.

• Sales in the Caribbean, and all over New England Area. 2007 – July 2008

Service Manager/ Office Manager

J&J Marine – Full Service Yachting Facility

• Extensive Customer Service – For Yacht Repairs, Boat Maintenance & Winter Storage

• Service Writing.- Maintain Estimates and Work Orders and Customer Invoicing

• Marine Software Manager – Maintenance and Upgrades.

• Office Manager- Securing Company Policies, Contracts and Employee Handbooks.

• Purchasing Manager – Including Special Orders, Yearly Inventory and Part Charge outs.

• Secretary to CEO, Vice President and National Sales Manager 2001 – 2007 - Charter Chef / Mate on Various Sailing Yachts – New England – Caribbean - Sailed America's Cup Day Charters as Mate, I also do a lot of Yacht Deliveries in the Spring and Fall.

• SY Whitehawk 110 ft Classic Yacht - Charter Boat - Chef in the Caribbean / New England

• SY Vittfarne - 70' Bill Dixon Design - Private Owned Yacht - Chef

• SY Arabella - 160' Custom - Charter Boat - Chef in Caribbean / East Coast

• SY Palawan - 70' Little Harbor - Chef

• SY Mezza Luna - 53' Swan - Private Owned - Chef, Mate and Stewardess

• MV Scout - A Newport Fleet vessel, refurbished for day cruises in Newport RI Chef

• SV Onawa - Americas Cup Yacht - Daily Charter in Newport with Americas Cup Yacht Charters and Mc Millen Yachts.

• Raced in the North East 12eter Championships - Crew 1992 – 2001

Office Manager/ Administrative Assistant / Dock Master Little Harbor Marine/Ted Hood Company / Hinckley Yacht Services Responsible for all aspects of Office Management / Marina Management in large full service yachting facilities.

• Schedule all dockage and marina services for large yachts of every type.

• Help move yachts as needed to accommodate space for incoming yachts

• Manager of several dock hands.

• Extensive customer service. (Boat owners, captains, crews, brokers and vendors)

• Extensive telephone customer service.

• Daily distribution of work orders to the appropriate trades.

• Maintain all seasonal contracts on dockage/storage for winter and summer.

• Handle all travel arrangements and accommodations.

• Schedule launchings and haul-outs, daily arrivals and charges.

• Maintain accurate customer files on Access database.

• Maintain busy winter storage programs and launch/delivery dates and schedules.

• Run weekly variance reports and update Excel database.

• Little Harbor Marine advertising - Create and layout ads for several monthly/yearly publications.

• Maintain all budgeting in Excel database.

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• Main contact for boat shows. Schedule & Set up.

• Type correspondence for General Manager, Operations Manager and Service Mangers.

• Publisher of 24pg visitor information packet for customers.

• Social Director

Education

High School Graduate, Two-Year Travel, Tourism & Hospitality Degree, 2 Yr. Johnson & Wales Chefs Choice Certified. Proficient in mostly all computer programs, especially Windows XP –Applications, Marine Software - Watch Captain and Dock Master - Set up, Troubleshooting and Upgrades. Proficient in QuickBooks, Excel, Power Point, MS Office applications and all Social Media Set Ups. MS365, Hubspot, Wallace Software, Adobe, Illustrator, Paychex and ADP Referenced will be made available upon request.

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