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Personal Assistant Customer Service

Location:
Providence, UT
Salary:
18
Posted:
June 09, 2023

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Resume:

Riley Nevels

** ********* **, *****, ** *****

208-***-**** adxmdo@r.postjobfree.com

Experience

Head Receptionist July 2022 – April 2023

Murdock Chevorlet, Logan, UT

• Efficiently managed a multi-line telephone system to promptly and professionally answer, screen, and direct incoming calls.

• Accurately recorded and processed payments and receipts for services rendered, while maintaining financial records for auditing purposes.

• Demonstrated excellent interpersonal skills by warmly greeting visitors, effectively assessing their needs and efficiently directing them to designated areas or personnel.

• Expertly managed complex information systems by accurately organizing, cataloging and filing essential documents in both physical filing cabinets and online document management systems.

• Effectively communicated important organizational information to clients and visitors, including departmental locations, personnel directories, and service offerings.

• Meticulously maintained inventory levels and placed orders for front office supplies, ensuring all materials were readily available and effectively utilized.

• Proficiently utilized job-related software to accurately record office expenses and maintain accurate records of costs.

Personal Assistant October 2021 – July 2022

Murdock Hyundai, Lindon, UT

• Expertly captured and organized essential meeting and administrative information, ensuring timely communication of pertinent details to other team members.

• Meticulously updated company accounts and customer information, consistently maintaining accurate and up-to-date business databases.

• Professionally managed a high volume of calls and emails from clients, expertly delivering messages on behalf of executives and ensuring prompt resolution of customer requests and inquiries.

• Consistently provided effective solutions to common customer problems, drawing upon in-depth knowledge of company policies and procedures to achieve optimal outcomes.

• Skillfully managed a complex array of tasks and priorities, maintaining diligent tracking of project timelines and deadlines to ensure successful completion of critical objectives.

• Consistently provided critical reminders to managers of important deadlines and engagements, effectively mitigating the risk of missed opportunities or important commitments. Skills

• Multitasking

• Customer Service

• Microsoft Office Suites

• Time Management

Education

Coeur D’Alene High School June 2016

Coeur D’Alene, ID



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