Joseph Armstrong

Ready to work. Let's get her done!

O'Fallon, IL 62269

adxmd8@r.postjobfree.com

+1-618-***-****

I've worked in restaurants most of my life some as a crew person some is a maintenance person the rest is management. I'm not afraid to take on new challenges and work hard I'll do any tests that's put in front of me and I work well with others I enjoy working in a restaurant because there's always something to do and something new and exciting always comes around but I also know how to work in warehouses and do construction I'm kind of a jack of all trades I love what I do because if you don't then why do it

Willing to relocate: Anywhere

Work Experience

Ast. Store Manager

Freddy’s Frozen Custard & Steakburgers - Collinsville, IL November 2022 to Present

At Freddy's I am responsible for

1. ) Managing employees: I am responsible for managing the employees at the store, including hiring, training, and scheduling.

1. ) Ensuring customer satisfaction: I am responsible for ensuring that customers have a positive experience at the store by maintaining high levels of customer service and addressing any customer complaints or concerns.

1. ) Managing inventory: I am responsible for managing the inventory of food, supplies, and equipment at the store to ensure that everything is properly stocked and in good condition. 1. ) Maintaining cleanliness and organization: I am responsible for maintaining a clean and organized store, including overseeing the cleaning and maintenance of equipment, facilities, and the dining area. 1. ) Managing finances: I am responsible for managing the finances of the store, including tracking sales, monitoring expenses, and managing cash flow.

1. ) Implementing policies and procedures: I am responsible for implementing company policies and procedures, as well as ensuring that employees adhere to these policies and procedures Self Employed

Shiftsmart circle K - O'Fallon, IL

August 2022 to Present

I go around different circle k's in the area from Illinois to Missouri and I unload their trucks and put away their stock I can manage to squeeze in three stores in a day it's hard work but it's enjoyable I like going to the different stores

Line Cook/Prep Cook

Sybergs - O'Fallon, IL

December 2021 to Present

I'm a fried cook I also do pizzas and prep on the weekends I work 5 days a week and I have a food handlers card I work well with others in a fast-paced environment and have no problem doing any task that is asked of me

Handy pro

Self employed on handypro platform - O'Fallon, IL

2021 to Present

And symbol and put together basketball hoops desk outside patio furniture pretty much anything that needs to be put together

Self Employed Owner/Operator

#1 Right Way Repair - Shiloh, IL

January 2019 to Present

As the owner of #1 Right Way Repair Home Maintenance and Remodel, My primary responsibility is to oversee all aspects of the business to ensure its success. Some of the specific duties and responsibilities of my job as a owner include:

1. ) Business strategy and planning: I am responsible for developing a business strategy and plan to guide the direction and growth of the company. This includes identifying new markets, developing marketing strategies, and setting financial goals.

1. ) Financial management: I am responsible for managing the finances of the business, including budgeting, forecasting, and financial reporting. This may also include managing cash flow, tracking expenses, and managing payroll.

1. ) Sales and marketing: I am responsible for developing and implementing sales and marketing strategies to promote the business and generate new business leads. This may include advertising, direct mail campaigns, and social media marketing.

1. ) Staff management: I am responsible for managing and overseeing the staff of the business, including hiring and training new employees, managing employee schedules, and ensuring that all employees are performing their duties to the best of their abilities. 1. ) Project management: I am responsible for overseeing all projects undertaken by the business, from start to finish. This includes scheduling, coordinating with suppliers and subcontractors, and ensuring that all work is completed to a high standard.

1. ) Customer service: I am responsible for ensuring that all customers receive the highest level of customer service possible. This includes addressing customer complaints and concerns, as well as ensuring that all work is completed to the satisfaction of the customer. Overall, as the owner of #1 Right Way Repair my role is to ensure the success of the business by overseeing all aspects of its operations. This includes managing finances, staff, projects, and customer service to ensure that the business remains profitable and continues to grow over time Cook

54th Street - Shiloh, IL

September 2021 to October 2021

Line cook

General Manager/Restaurant manager

Dairy Queen - Caseyville, IL

May 2021 to August 2021

As a General Manager at Dairy Queen, my role was crucial in overseeing the day-to-day operations of the restaurant, ensuring the efficient delivery of high-quality food, and providing excellent customer service. Your main responsibilities include:

1. ) Staff Management: I was responsible for recruiting, hiring, training, scheduling, and managing the restaurant's staff. This includes ensuring that all employees are properly trained in their roles and responsibilities, and that they are consistently meeting performance standards. 1. ) Customer Service: I was responsible for ensuring that every customer receives prompt and courteous service. This includes addressing customer complaints and concerns, monitoring food quality and presentation, and ensuring that the restaurant is clean and presentable at all times. 1. ) Sales and Marketing: I was responsible for creating and implementing sales and marketing strategies to attract and retain customers. This may include promotional campaigns, advertising, and social media marketing.

1. ) Inventory and Cost Control: I was responsible for managing inventory levels, ordering supplies, and ensuring that the restaurant operates within budget. This includes monitoring food costs, labor costs, and other expenses to ensure profitability.

1. ) Compliance: I was responsible for ensuring that the restaurant complies with all local, state, and federal laws and regulations. This includes food safety regulations, employment laws, and other compliance requirements.

Overall, my role as a General Manager at Dairy Queen involves overseeing all aspects of the restaurant's operations, ensuring that it operates efficiently, profitably, and provides excellent customer service Roofer/Laborer

Sun Roofing - Troy, IL

March 2016 to April 2021

Tear off the old roof fix the gutters clean the gutters put on the new roof clean up the ground Machine Operator

Antaln / staff quick - Nashville, IL

April 2017 to October 2018

I work on the same vacuum form press machine operator and charge making sure the machine ran and everyone had enough parts to run for the rest of the day Cashier

Shell Gas station/ EZ Mart - Lebanon, IL

May 2013 to 2017

Walk behind the counter I fronted face everything in the store stacked the cooler clean the pumps sweat the trash outside and took care of all the customers Assistant General Manager/General Manager

McDonald's - O'Fallon, IL

November 2005 to July 2011

As a manager or general manager for McDonald's, my role involved overseeing all aspects of the restaurant's operations, including:

1. ) Leadership: I was responsible for providing leadership to all employees and ensuring that they understand their roles and responsibilities. This includes setting goals, managing performance, and providing feedback to employees.

2. ) Financial management: I was responsible for managing the restaurant's finances, including budgeting, forecasting, and managing costs. This includes ensuring that the restaurant is profitable and that expenses are controlled.

3. ) Customer service: I had to ensure that customers were satisfied with their experience at the restaurant by resolving any issues that arise and ensuring that orders are accurate and delivered in a timely manner.

4. ) Inventory management: I was responsible for managing inventory levels, placing orders, and ensuring that the restaurant has the necessary supplies to operate smoothly. 5. ) Operations management: I was responsible for managing all aspects of the restaurant's operations, including food preparation, service, and cleanliness. 6. ) Compliance: I had to ensure that the restaurant was in compliance with all local, state, and federal regulations, including health and safety regulations, and employment laws. 7. ) Sales and marketing: I was responsible for implementing sales and marketing strategies to increase revenue and attract new customers to the restaurant. 8. ) Reporting: I had to prepare reports on the restaurant's performance, including financial reports, inventory reports, and employee performance reports. Overall, my role as a manager or general manager at McDonald's involved managing all aspects of the restaurant's operations to ensure that it is profitable, efficient, and provides a high level of customer service. You will need to provide leadership to employees, manage finances and inventory, ensure compliance with regulations, and implement sales and marketing strategies to increase revenue Education

Associate in Science (AS) in Business

Swic - Belleville, IL

March 2009 to December 2009

GED

SWIC - Belleville, IL

November 2005 to December 2005

Skills

• Kitchen management

• Cooking

• Food handling

• Inventory control

• Labor control

• Food Safety

• Assistant Manager Experience

• Management

• Supervising Experience

• Restaurant Experience

• Warehouse Experience

• Restaurant Management

• POS

• English

• Customer service

• Serving

• Food Preparation

• Food Service

• Cash Handling

• Recruiting

• Cleaning

• Microsoft Word

• Bussing

• Bartending

• Culinary Experience

• Food Production

• Shift Management

• Retail Sales

• Merchandising

• Purchasing

• Meal Preparation

• Menu Planning

• Roofing

• Leadership

• Math

• Administrative experience

• Heavy lifting

• Profit & loss

• Time Management

• Packaging

• Store management

• Loss prevention

• Catering

• Banquet experience

• Pricing

• Financial management

• Labor cost analysis

• Accounts receivable

• Financial report writing

• Budgeting

• Strategic planning

• Forecasting

• Business development

Awards

Food cost award

August 2007

For having the best food cost in the heartland region while working with McDonald's Certifications and Licenses

ServSafe Food Handler

March 2021 to March 2027

Certified Food Safety Manager

February 2008 to February 2013

Food Handler Certification

Safety critical

Present

I worked safety critical production for warehouse on the c1ug line

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