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Customer Advocate Service

Location:
Dallas, GA
Salary:
45,000
Posted:
June 09, 2023

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Resume:

Hello, thank you for taking the time out to look at my

resume my name is Nigeria Zayas

About me and why I’d be a great addition to this company I’m originally from New York and I have been in Georgia since I was 6 and I’m now 23. Currently I’m looking for a new opportunity. I enjoy challenging myself and I enjoy trying and learning new things. I enjoy being in nature, trying new foods, travel, journaling, and arts. I love cooking, skin care, science and learning about the world we live in. I am a bit of a clean freak and germaphobe. I’m also looking to go back to school to earn an esthetician license and a marine biology degree.

I appreciate that there is room to grow within this field which is great for someone like me who is always looking to reach new heights. I know that upon adding me to the team I will add value with my desire to innovate and increase efficiency and great energy to the work environment.

I can assure you that you will be happy with your decision by hiring me! 654 Fieldcrest Drive

Dallas, GA, 30132

770-***-****

adxmc9@r.postjobfree.com

Skills

Several years of customer service experience

I am highly adaptable and I learn quickly

Team player

Great at leading and taking instruction

I am very empathetic and understanding

I fully understand the value of creating a positive work environment and making

(guest/customers/tenants/etc) feel welcomed and valued

Efficient

Focused and driven

Customer focused

Microsoft

Organization

Communication skills (remote and/or in person)

Positive attitude

2

Experience

August 2022 - May 2023

AMR, 1380 Beverage Dr, Stone Mountain - EMT

● Respond to calls via radio.

● Travel to patients, obtain vitals, and transport to ER

● Provide excellent customer care and life support

● Communicate with police and fire department regarding 911 calls July 2022 - Nov 2022

Iron Age, 5600 Roswell Rd - Hostess/Bartender

● Engage with customers

● Aid customers with any requests and/or questions

● Organize seating arrangements for customers

● Communicate with co-workers and managers to maintain orderly business April 2022 - June 2022

Target, 5570 Roswell Rd- Customer Advocate (seasonal)

● Assist guest with purchases

● Help guests find any items they’re looking for

● Answer questions customers have and enable smooth shopping experience September 2021 - April 2022

Wahlburgers, 800 Battery Ave SE-Waitress

● Greet customers

● Address any questions about the menu and make recommendations

● Quickly take orders

● Engage with customers

● Input orders into POS system

● Handle and count money (basic math)

● Serve multiple guests and tables at once

● Communicate with cook and bar staff

● Efficiently handle the chaotic influx of customers around peak hours and game days

● Ensure customer satisfaction

3

January 2020 - July 2021

Applebee's - Waitress

● Answer any questions about the menu and make recommendations

● Quickly take orders

● Engage with customers

● Input orders into POS system

● Handle and count money (basic math)

● Serve multiple guests and tables at once

● Communicate with cook and bar staff

● Efficiently handle the chaotic influx of customers around peak hours and game days

● Consistently check in in guests to make assure quality of service Awards

Licensed & Nationally Certified Emergency Medical Technician Certified in CPR



Contact this candidate