Service Representative Administrative Assistant

IRENE WANGUI MURIITHI

P.O. Box ***** - *****, Nairobi, Kenya

Tel: (cell) 072*******

E-mail: **********@*****.***

BIO DATA

Nationality : Kenyan

Gender : Female

Marital status : Married

PROFILE

A young dynamic Administrator with over 18 years working experience gained both working with local and international companies. As an Administrator, I have been involved in providing services particularly in Transport, Logistics and Administrative management.

WORK EXPERIENCE

Feb 2020 to date

BEST WAIRE SUPPLIERS

Administrator

All computer operations,

Typesetting documents in Ms Word and Ms Excel documents

Administration of the office & reception duties,

Handling members on phone and in person and making the necessary appointment for the Director,

Handling petty cash,

Receipting all incoming cash and cheques using Opera program,

Attending management meetings and taking minutes,

Supervising junior staff.

May 2008 – Jan 2020

ACCELER ACCELER GLOBAL LOGISTICS FORMALLYANDY FORWARDERS SERVICES LIMITED

Logistics Administrator

Manage large fleets in Logistics Department Tracking vehicles using a software.

Ensure customers are updated on a daily basis through reports on their shipments.

All administrative duties in the Logistics Department.

Developing a system to monitor vehicle performance in regards to fuel consumption, speed, wear and tear.

Prepares reports for evaluation of fleet maintenance effectiveness and efficiency.

Identifies rules and regulations related to transportation services and recommends policies consistent with these mandates.

Maintaining and updating planned maintenance schedules for all company motor vehicles.

Preparing weekly vehicle maintenance schedules for work planning.

Updating leave schedules for the department.

Coordination and filing of documentation for all transported goods and vehicles.

Calling and recording driver/vehicle locations as the need arises to advise them on job requirements.

Planning, coordination and communication with drivers and customers on deliveries to improve service delivery.

Maintenance of the spares and equipment stocks records and updates.

Oct 2005 – May 2008

PA / Executive Secretary to Chairman & CEO – Reporting to the Chairman / CEO

Served as the operational link between the Chairman’s offices and other Senior Manager’s offices.

Examined employee files to answer questions from Senior managers.

Take notes during meetings and prepare minutes of meetings.

Recorded employee information, compensation and other benefit information

Prepared Chairman’s calendar/schedules, diary and keeping it.

Travel arrangement and preparing itinerary for the Chairman & CEO and other Executive Director’s.

Handled members on phone and in person and making the necessary appointments for the Chairman/CEO.

Drafted correspondence, notices and memorandums for the Executive Directors.

Carried out filing on a daily basis within area of responsibility.

Maintained and updated official status files in accordance with the company’s standard filing system.

May 2004 to Sept 2005 Administrative Assistant

– Reporting to the General Manager – Operations

July 2003 – May 2004 DIMA COLLEGE

Administrative Secretary to the Director

Jan - June 2004 Dima College

Diploma In HUMAN RESOURCE MANAGEMENT & ADMINISTRATION (ICM)

International Business Communication

Human Resource Management

Business Management and Administration

Business Law

May 2000 - Jul 2001

FULL SECRETARIAL STUDIES (K.N.E.C.)

Typing I – III

Business English I – III

Office Management III

Personnel Management III

Office Procedures I - II

Secretarial Duties I-II

Commerce II

Jan – Apr. 1999

Rocky Computer College

COMPUTER PACKAGES

Ms- Windows

Ms- Word

Ms-Excel

Ms-Access

Pagemaker (Aldus)

Powerpoint

Coreldraw

Quickbooks

Internet/E-Mail

INTERPERSONAL AND OTHER SKILLS

Strong team leader and player, motivated by challenges and change.

Strong personal integrity and interpersonal skills.

Excellent knowledge in the field of Administration.

Excellent time management, planning and organizational skills

Good Computer skills in Ms-Office programs and Internet

Secretary of Transglob Sacco Society Ltd. with over 8 years experience in Sacco set up

Excellent typing speed over 60 WPM,

Ability to learn and take initiative to implement dynamic ideas that enhance efficiency and effective delivery of satisfactory results.

ACHIEVEMENTS

1.Certificate in Occupational First Aid (OFA) with Kenya Red Cross & St. Johns Ambulance

2.A valid Driving licence.

REFEREES

Mrs. Mercy N Githinji

Human Resource Consultant

Tel: 072*-******

Email: **********@*****.***

Mr. Antony M Ng’ang’a

Selenite Contractors

Tel: 075*-******

Email: **********@*****.***

Ms. Mercy Gatai,

Human Resource Consultant

Tel: 072*-******

Email: ******@*****.***

Contact this candidate