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Professional Data Customer Service

Location:
Durban, KwaZulu-Natal, South Africa
Salary:
Market related
Posted:
June 11, 2023

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Resume:

Curriculum Vitae of Innocent Mgabiselwa Mkhize

Contact Details

Name Innocent

Surname Mkhize

City Durban

Country South Africa

Postal Code 4001

Mobile Contact 076-***-****/073*******

Email Address adxm7b@r.postjobfree.com

Summary

Hardworking and motivated person with one year ten months of experience and record of success in food industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Reliable and hardworking local and foreign creditors administrator with 17 years’ experience in manufacturing industries in processing accounts, and incoming payments in compliance with financial policies and procedures Proven ability to calculate, post, manage accounting figures, financial records, communicate effectively internal and external with stakeholders and performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts Payables’ data.

It shows my high degree of competence, integrity and professionalism. My experience in dealing with different types of personalities has afforded me to deal with different situations with good outcomes as well as coordinating teams and achieving excellent team dynamics.

Skills

•Time management skills.

•Processing Invoices

•Reconciliation

•Payments

•Cash flow analysis/forecast

•Accruals

•Journals

•Communication

•Ability to work under pressure

•Meeting tight deadlines.

•Attention to details.

•MS Excel, MS Word, Outlook, SAP, JD Edwards, Open Office Spreadsheet and Word, Quattro Spreadsheet.

Current Employment

Accounts Payable (Senior Process Associate)

1. Genpact/Massmart/Game

03/01/2023-30/06/2023

Duties

•Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payments.

•Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA.

•Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc.

•Maintain a tracker of the exceptions and ensure Invoices / queries are handled taking based on the exception tracker.

•Maintain exception logs for process related exception as and when they occur for knowledge retention.

•Independently perform transactional tasks which support the compliance, planning and execution of assigned processes.

•Follow up with requisitions (via calls/ mails or tickets) to solve hold invoice as per the AP guideline.

•Adhere the internal compliance policy and guideline established by the management on their daily operational activities.

•Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines.

•Clearing GRIR daily.

Experience

2. Manager:

10/01/2020 - 31/11/2021

Khabazela Butchery and Shisanyama

Duties

•Applied continuous improvements program in daily activities to boost productivity, improve quality and reduce cost.

•Enforce customer service standards and resolve customer problems, uphold quality service.

•Track sales report and order products to meet customer requirements and increase profits.

•Minimize out-of-stock and overstock to ensure fresh merchandise.

3. Foreign Creditors Administrator:

03/05/2012-31/10/2019

Smith’s manufacturing (pty) ltd

Duties

•Receive copies of all import orders placed.

•All clerical work such as sorting, filling and scanning of documents.

•Placing on record all shipping details received from suppliers.

•Liaise with clerical and forwarding agents regarding shipping schedules.

•Flag import orders not loaded on time.

•Check and process supplier and freight invoices and schedule payments.

•Process freight invoices for payment.

•Follow up on outstanding payments for documentary collection clients

•Courier documents to clients.

•Process all foreign goods related invoices and freight invoices for payments.

•Reconciling of creditors statements and schedule payments on due dates.

•Process year end transit invoices.

•Assisting year-end and regulatory auditors with documentation.

•Helping with any other regulatory task if and when it’s required.

•Liaising with bank on daily basis.

•Customer foreign currency reconciliation and process journals.

•Matching invoices to GRN's, liaison with purchasing and receiving colleagues regarding orders and receipt of goods( price variances, stock queries)

•Report any non-payment of invoices due to any variances to the responsible department

•Load payments as and when payment terms

•Prepare foreign BOP form and send to the bank for foreign payments.

•Ensure BOP form has banking details of the vendor.

•Ensure IBAN and SWIFT code are on the BOP form.

•Ensure transport documents and MRN number are accurate.

•Ensure that EDI and customs clearance documents are attached.

•Reconciling CFC (customer foreign currency) accounts to general ledger

•Download CFC Statements update spreadsheet for cash forecast

•Calculating goods in transit, interest, accruals, converting other currency to ZAR, revaluation processing to relevant journals

•Currencies, USD, EUR, THB, JPY, GBP, INR, SGD

4. Creditors Administrator: 10/03/2003 -30/04/2012

Smith’s manufacturing (pty) ltd

Duties

•Provide accurate statistical and accounting information

•Review and process all vendor invoices via the company’s ERP system

•Match Purchase Orders to Vendor invoice

•Verify correct G/L coding to purchase orders and invoices for payment and route of approval

•Verify VAT or other taxes on vendor invoices

•Validate completion of purchase orders and close timely

•Reconcile vendor statements, verifying account discrepancies; identify and implement corrective actions

•Reconcile accounts payable to the general ledger, including age analysis

•Preparation and loading of batch imports for EFT’s/transfers

•Loading of EFT’s on Internet Banking systems and arranging the approval thereof

•File remittances and proof of payments

•Maintain files and documentation thoroughly and accurately, in accordance with organization's policies and accepted accounting practices

•Provide problem and invoice resolution assistance to vendors and internal personnel with tact and diplomacy, act as a liaison between departments and vendors

•Investigate financial documents for creditors invoices

•Accurate and correct processing of sundry invoices as well as payments.

•Follow up on outstanding invoices and credit notes

•Creditor Reconciliations and resolve reconciling items

•Reconcile supplier accounts with monthly statements

•Monthly payment runs for contracts, cod and creditors (payments and reconciliation)

•Adherence to internal control procedures, e.g. invoices to be authorized.

•Producing accurate financial reports to specific deadlines

•Financial Year End Accruals

•Prepayments

•Completing credit application

Education Summary

Institution : Durban University of Technology

Qualification : ND: Financial Information Systems

Field of Study : Accounting

Year Completed : 1999

Institution : Lugobe High School

Qualification : Matric

Field of Study : Accounting

Year Completed : 1995

Languages

First Language : Zulu

Other Language : English

Accomplishment

•Developed relationships with suppliers and customers and typically exceeded sales goals.

•Consistently maintained high customer satisfaction ratings.

•Ability to reach sales target and increase profitability.

•Ability to achieve extremely high standards of food safety and hygiene.

•Enter and upload invoices into the finance system;

•Prepare and process electronic transfers and payments;

• Post transactions to journals, ledgers and other records;

•Reconcile accounts payable transactions;

•Monitor accounts to ensure payments are up to date;

•Research and resolve invoice discrepancies and issues;

•Maintain supplier database;

•Provide supporting documentation for audits;

References

Name : Nombuso Gumbi

Position : Cashier

Company : Khabazela Butchery and Shisanyama

Contact : 073*******

Name : Ernest Xulu

Position : Administrator

Company : Smiths Manufacturing (PTY) LTD

Contact : 031-***-****



Contact this candidate