Simpsonville, SC *****
Phone 864-***-****
E-mail ************@*****.***
Marsha S. Buford
Objective:
Education:
Skills:
Work experience:
To obtain a position within the company, utilizing exceptional customer service as well as computer skills and knowledge of functional areas to provide accurate, efficient, and timely support to both my internal and external customers. 1987-- 1991 Laurens District 55 High Laurens, SC
2001 – 2003 Piedmont Technical College Laurens/Greenwood, SC
Associate in Business (Major: Office Systems Technology-Emphasis in Accounting)
Knowledgeable in Microsoft Word, Excel, Access, and Office, Internet, and Lotus Notes, SAP Success Factors, HRIS systems
Agile Project Management and SCRUM experience
Knowledgeable in Lean Manufacturing and 5S principles and applications.
Excellent verbal and written communication skills
Ability to effectively lead, manage, and motivate Team Members as well as to prioritize, organize work assignments, delegate work, focus attention to details
Proven track record of meeting KPI’s in a timely manner
Machine Transcription
10-key speed of 8500-9000 keystrokes/hour
Type 55+ wpm
January, 2022 – present Jeremiah’s Italian Ice Greenville, SC General Manager
Provide leadership and development as well as foster a healthy and collaborative team environment for all Squad Members.
Review employee applications, complete interviews and onboard new Squad members.
Prepare Team Members’ schedule within established labor standards.
Provide leadership and direction to ensure the culture is alive and thriving and employees work in an environment of respect, fairness, and teamwork.
Coach and counsel Team Members and prepare disciplinary action as required following the Progressive Discipline Policy along with ensuring accountability of all Squad Members.
Foster growth by providing leadership, guidance, and clear direction in areas of People, Operations, and Financials.
September, 2019 – December, 2022 ZF Transmissions Gray Court, SC HR Assistant- HR-Development, Apprentice and HR Information Systems
Perform Recruiting functions for all internal and external candidates; such as, prepare Offer letters, schedule interviews and drug screenings, enter new hires in the HR databases, eVerify, assist with New Hire Orientation along with various other Recruiting duties
Process Step Progressions for all Production Employees as well as provide support to employees, supervisors, management, HR, and Payroll
Process Purchase Requisitions and maintain daily communication with all parties involved
Perform general administrative tasks to support day-to-day operations or special projects within the department, answer and screen telephone calls; take and relay messages
Prepare travel arrangements and reservations for department management and personnel, as well as general correspondences
Determine appropriate reporting formats, create, maintain and update a variety of department files, lists, records, charts, and worksheets for department management
Perform other duties as assigned
April, 2017 – September, 2019 ZF Transmissions Gray Court, SC Administrative Assistant-Training, Recruitment & Mobility
Process Step Progressions for all Production Employees as well as provide support to employees, supervisors, management, Training Coordinators, and Payroll
Process Purchase Requisitions and maintain daily communication with all parties involved
Perform general administrative tasks to support day-to-day operations or special projects within the department, answer and screen telephone calls; take and relay messages
Prepare travel arrangements and reservations for department management and personnel, as well as general correspondences
Support the Apprenticeship Program and Training Coordinators with general activities/initiatives as needed
Assist Recruitment team in managing postings and applications for direct hires and intern program
Perform other duties as assigned
September, 2015 – January, 2017 ZF Transmissions Gray Court, SC Purchasing Assistant
Performed general administrative tasks to support day-to-day operations or special projects within the department, answered and screened telephone calls, and relayed messages as necessary
Prepared travel arrangements and reservations for department management and personnel, as well as general correspondences
Created, maintained and updated a variety of department KPI’s, lists, records, charts, and worksheets for department management
Supported buyers with general purchasing activities/initiatives, as well as, coordinated and arranged meetings and supporting activities; prepared notices, communications, minutes, and memorandums as required
Determined appropriate reporting formats; sorted and/or distributed mail, reports, and related materials to appropriate personnel as necessary
Performed other duties as assigned
July, 2014 – September, 2015 ZF Transmissions Gray Court, SC Final Assembly 8HP Team Lead
Overseen and planned training of new operators, as well as, ensured all workstations were covered with manpower daily and overseen daily line production
Held team meetings and recorded hour by hour performance, as well as, entered set up data for the line and kept log of downtime
Monitored stock/inventory and ensured that parts are reordered at correct point
Observed line and operators for any bottlenecks/abnormalities
Recorded scrap at end of shift in SAP and entered Quality Notifications for any red tags issues
Entered production sequence and updated production scorecard, as well as, updated kiosk performance information
Resolved minor equipment issues and coordinated changeover with Pre-Assembly and Tower
Communicated and addressed any issues or concerns with the team, as well as, support problem solving activities
Interacted daily with Rework, Assembly, and Quality to address continuous improvement efforts as well as performed additional related tasks as assigned August, 2013 – July, 2014 ZF Transmissions Gray Court, SC Final Assembly 8HP
Assembled production parts according to procedures at respective workstation(s)
Participated in continuous improvement efforts and provided feedback
Performed SPC check(s) according to procedures at respective workstation(s)
Performed additional related tasks as assigned
References Available Upon Request