PROFESSIONAL STATEMENT

I am a professional, resilient and results oriented person with

6+ years of work experience as Central reservationist from AHA Hotels and Lodges. I have worked as processor/Junior Travel consultant from Tourvest company for a period of 4 years. I worked as a tourism ambassador for tourism indaba conference for a period of 3 years. I earned a certificate in general travel & tourism from THETA Training & Skills Academy. I hold a basic and advanced computer Literacy certificate from Durban university of technology. I also hold Customer service and Sales guru certificate. I am hardworking, good problem solver and a decision maker individual. I am able to work in a busy environment and produce high standards of work.

EMPLOYMENT BACKGROUND

Company Name : Next Pathology Biosciences

Position : Call center Client Service/

Reservations Consultants

Period : 02 December 2021-07 march 2022

Reason for Leaving : End of contract

Company Name : AHA Hotels and lodges

(Tourvest Tourism integrated

Position : Central reservationist

Period : 20 October 2014- 17 May 2021

Reason for Leaving : End of contract

Company Name : Tourvest

Position : Processor/Junior Travel Consultant

(Transnet in house)

Period : 01 February 2011-31 May 2014

Reason for Leaving : End of contract

PERSONAL DETAILS

Date of Birth : 04 November 1983

Identity Number : 831***-****-***

Nationality : South African

Gender : Female

Languages : English, IsiZulu, & isiXhosa

SKILLS AND ATTRIBUTES

Effective communication skills

Excellent interpersonal skills with colleagues,

Good organizational and administration skills

Good computer literacy imperative

Excellent customer service

Goal and results oriented

Good time management skills

Team work and leadership skills

Receptionist skills

Good telephone manner

Good tourism event organizing and planning

skills

Ability to use Galileo, Amadeus GDS System

Ability to solve customer complains

Ability to work under pressure for long hours

PORTIA BONGEKILE

DANISA

CONTACTS DETAILS

Contact No: 073-***-****

Email: adxltz@r.postjobfree.com

Address: 10 Harry Gualan Drive, unit 22 Eton Close Villas Vorna Valley Midrand 1686

Company Name : Durban Tourism

Position : Tourism Ambassador for

Tourism indaba conference

Period : 2005-2007

Reason for Leaving : End of contract

EDUCATION QUALIFICATIONS

Institution name : THETA Training and skills

Development (Durban Tourism

Course : Certificate in general travel

and Tourism

Year obtained : 2007 & 2009

Modules : Certificate Attached

Institution name : Durban university of Technology Course : Basic and advance

Computer Literacy certificate

Year obtained : 2007

Modules : Certificate Attached

School Name : Futurah High School

Grade passed : Grade 12

Year passed : 2004

Subjects : Matric certificate attached

OTHER QUALIFICATIONS

Institution name : SALES GURU

Course : Sales Guru certificate

Year obtained : 2017

Modules : Certificate Attached

Institution name : Twasa Training

Course : Customer Service/

NQF level 02/114974

Year obtained : 2017

Modules : Certificate Attached

REFERENCES

Company name : Next Pathology Bioscience

Contact person : Hellen Senona

Position : Team Leader

Contact no : 084- 458-1064

Company name : Rennies Travel

Contact person : Busiswa Mgidi

Position : Senor Consultant

Contact no : 083-***-****

Company name : Next Pathology Bioscience

Contact person : Miss N Hadebe

Position : Sales consultant

Contact no : 061-***-****/079-***-****

Contact this candidate