RESUME

NAME : sakina yusuf calcuttawala

Email Id : adxlte@r.postjobfree.com

CONTACT DETAILS : 932-***-****

CAREER OBJECTIVES : Looking forward for a challenging career that will provide ample opportunities to grow and to perform any organizational task.

While ensuring each guest needs are met and their experience is excellent while keeping in mind company policies and following the guideline.

WORK EXPERIENCE

Working in HOTEL SAHARA STAR from

7thFEB 2022 TILL DATE

JOB PROFILE/ROLE

Working as front office associate,

Shift incharge.

My job role was handling guest request,star service the opreater department.use to handle all the guest complains,

EDUCATIONAL DETAILS :

Higher Secondary School (HSC), University Of Mumbai ( 2015 – 2016 ),

GRADE A.

Secondary School (SSC), Delhi Central Board Of Education (2013 – 2014)

ADDITIONAL QUALIFICATION :

Course in Hospitality,Travel and Customer Service from Frankfinn Institue of Air Hostess Training.

Course In Reservations and Ticketing with AMADEUS from Frankfinn Institute of Air Hostess Training.

Front Office Associate (THC/Q0102) certificate of NSDC certified from Ministry and Govt of India.

Certificate In Hospitality, Travel & Customer Service ( FCHTCS) from Frankfinn Institute of Air Hostess Training.

MS – Office from NIMTS Vasai – East.

HOBBIES :

Travelling

Outdoor Games

Listening to Music

Aesthetics from Pinterest fashion

Interacting with people

SKILLS / STRENGTH :

Interpersonal

Public Speaking

Adaptability

Customer Service skills

Communication skills

Team work

STRENGTH : Listening skills

Can Work For Long Hours

Positive attitude

Patience

Dedication

respectfulness

ACHIEVEMENTS :

First Place In Student Development Capsule Future Tales from Frankfinn Institute Of Air Hostess Training.

Second Place In Poster Making Competition, 2013 from St.Xavier’s School.

Second Place In Bell Making Competition, 2013 from St.Xavier’s School.

First Place In Hopping, 2009 from Divine Child High School, Andheri.

LANGUAGES :

English : Read,Write & Speak.

Hindi : Read,Write & speak.

Gujrati: Speak.

PERSONAL DETAILS :

Date of birth: 08/05/1999

Citizenship : INDIAN

Marital status : Single

Address : 10/601, Agarwal Nagari Hsg Soc, Vasant Nagri, Opp Fire Brigade, Vasai-E, Pincode – 401209

Passport details : M2914467

Issue Date – 22/10/2014

Expiry Date – 21/10/2024

DECLARATION : I hereby declare that all the information mentioned above is true to the best of my knowledge.

DATE :

SIGNATURE :

(Sakina Yusuf Calcuttawala)

Contact this candidate