Office Assistant Receptionist
Resume:
****************@*****.***
38655
I am a highly motivated individual who takes
pride in positively impacting my community
through counseling. I am seeking a
challenging position in an environment that
values diversity and will maximize my skills,
experience, and education to help clients with
substance use disorders.
I am a goal-oriented counselor with a keen
eye for detail, a passion for helping people
struggling with substance use, and expertise in
multiple contemporary counseling
approaches.
Responsible for welcoming new patients.
Assisting patients with orientation of programming schedule and rules.
Conducting searches of patient belongings during admission. Coordinating patients' daily schedules, including schedules of treatment meetings and behavior interventions.
Scheduling patient appointments.
Checking patients in and out.
Collecting co-pays and deductibles from patients and managing daily deposits of funds.
Entering patient information in the medical manager, filing patient charts, and organizing, designing and maintaining a filing system. Answering multiple phone lines.
Facilitating follow-up collaterals (i.e., employer, insurance provider, etc.)
Coordinating with the treatment team regarding daily census. Overseeing discharge planning and coordination.
Documenting all interactions with patients.
Answering multi phone lines.
Maintaining the phone system.
Making travel reservations.
Running reports of newly-admitted students each semester and maintaining current student file records via SAP. Answering student inquiries regarding financial aid, enrollment status and other issues via SAP and ProSam. Completing travel authorizations and reimbursements for faculty and students.
Scheduling meetings and appointments,
Facilitating other general day-to-day office activities as needed.
Scheduling appointments.
Welcoming and attending to the needs of clients and visitors at the front desk.
Maintaining all employee and applicant files.
Processing the payroll weekly.
Entering applicants’ information into temp-pack and filing paperwork daily.
Coordinating conference meetings.
Making travel arrangements for staff.
Answering multiple phone lines.
University of Mississippi MS. October 2013-
August 2015.
THE OAKS AT LA PALOMA MEMPHIS, TN
August 2015 - September 2020 .
HOLLAND EMPLOYMENT OXFORD, MS.
June 2005 - March 2009 .
The Oxford Treatment Center Etta, MS. November
2020 – Present.
MARASCALCO DERMATOLOGY OXFORD, MS.
March 2009 - October 2013.
RECEPTIONIST
SENIOR SECRETARY
OFFICE COORDINATOR
TREATMENT ADVOCATE
PATIENT CARE COORDINATOR
E M P L O Y M E N T H I S T O R Y :
C O N T A C T D E T A I L S :
P E R S O N A L PR O F I L E :
CHARLETHA
WEBSTER, MS.
Treatment
Advocate
Leadership and Communication
Christian and Secular Counseling
Techniques
Team Management
Risk Management
Multicultural Competency
Creative and Critical Thinking
Coaching and Quality Management
Self-awareness
Grasp of State and Professional Counseling
Requirements and Standards.
Class of 2022.
Answering multiple phone lines.
Entering all patient information into the medical manager and maintaining patient charts.
Scheduling appointments and doctor visits.
Transcribing doctor dictation for patient charts.
Assisting patients with all necessary paperwork for doctor referral’s and insurance verification.
Maintaining and organizing all personnel files in the mainframe system. Managing the applicant process by auditing to ensure all BMH policies and procedures are thoroughly followed.
Managing multiple phone lines.
Ordering supplies and equipment.
Assisting the Human Relations Director and staff with administrative appointments and scheduling.
Assisting staff with completing and maintaining paperwork for personnel files and to facilitate processes such as vacations, terminations, and insurance.
Diploma.
Master' s in Counseling.
BAPTIST MEMORIAL HOSPITAL OXFORD, MS.
August 2015 - September 2020
Bachelor of Science in Substance Abuse Counseling. Diploma/ National Certified Medical Office Assistant. Nephrology and Hypertension Associates Oxford, MS. April 2003 - June 2005 .
OXFORD HIGH SCHOOL.
GRAND CANYON UNIVERSITY.
GRAND CANYON UNIVERSITY.
CONCORDE CAREER COLLEGE.
HUMAN RESOURCE ASSISTANT
MEDICAL OFFICE RECEPTIONIST/ TRANSCRIPTIONIST
P R O F E S S I O N A L S K I L L S A N D A T
T R I B U T E S :
A C A D E M I C B A C K G R O U N D :
GRAND CANYON UNIVERSITY.
Mental Health and Wellness: Family Dynamics
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