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Office Administrator Customer Service

Location:
Surrey, BC, Canada
Posted:
June 08, 2023

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Resume:

Sadia Shakila

+1-236-***-**** adxln8@r.postjobfree.com Surrey, BC V3V 8C6

1. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. 2. Adept at working effectively unsupervised and quickly mastering new skills. 3.Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. SUMMARY

• Process Improvement

• Work Prioritization

• Team Building Leadership

• Time Management

• Work Planning

• Service-Oriented

SKILLS

10/2015 - 01/2023

09/2014 - 08/2015

Branch Manager

Allmake Autospares Limited Lautoka, Fiji Island

• Managed and inspired team members to perform to full potential, driving branch profitability.

• Assigned duties to employees and examined work for accuracy, neatness and timeliness.

• Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.

• Planned work schedules to maintain adequate staffing levels.

• Designed sales and service strategies to improve revenue and retention.

• Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.

• Verified cash by balancing cash drawers and maintaining cash count records.

• Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.

• Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

• Analyzed competitors and market trends to facilitate business growth. Office Administrator

Tokuso Pacific Limited Lautoka, Fiji Island

• Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.

• Processed financial documents, contracts, expense reports and invoices.

• Replenished office supplies, placing new orders for restocking to maintain inventory.

• Created memos, letters and other documents, fostering internal and external communication.

• Explained company personnel policies, benefits and procedures to employees or job applicants.

EXPERIENCE

12/2010 - 08/2014

07/2008 - 10/2010

Licensed Real Estate Agent

Blue Ray Investment Fiji Pte Limited Suva, Fiji Island

• Generated lists of for-sale properties.

• Fielded client complaints and issues about community to promote positive relations.

• Reviewed sales strategies and marketing plans to optimize strategies and enhance results.

• Created realtor and buyer incentives and strategies with agents, builders and buyers.

• Gathered, distributed and maintained materials for marketing plans.

• Promoted property sales through advertisements, open houses and participation in multiple listing services.

Cashier

The Blessed Kitchen Lautoka, Fiji Island

• Accepted cash and credit card payments, issued receipts and provided change.

• Answered customer questions and provided store information.

• Collected payments and provided accurate change.

• Helped customers find specific products, answered questions and offered product advice.

• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

• Worked closely with front-end staff to assist customers. 2017

2007

2006

Certificate In MYOB: Computerized Accounting

Fiji National University, Lautoka, Fiji Island

Certificate In Computer

New Zealand Pacific Training Center, Ba, Fiji Island Khalsa College Ba, Ba, Fiji Island

EDUCATION AND

TRAINING

Kaushal Mudliar

HR Admin Manager

Allmake Autospares

+679-*******

adxln8@r.postjobfree.com

Mr Mudliar was my HR Manager at Allmake Autospares Mrs Shazia Mohammed

Landlord

778-***-****

10192 121 st

Surrey

adxln8@r.postjobfree.com

REFERENCES



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