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Data Entry Customer Service

Location:
College Station, TX
Posted:
June 08, 2023

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Resume:

Marquette Hixon

Executive Administrative Associate

Bryan, TX 77801

adxlmd@r.postjobfree.com

+1-979-***-****

Career in an established property management company that handles residential, commercial and asset management

with duties to include daily activities of property management, asset management, administrative duties and

customer/client relations.

Work Experience

Territory Manager/Sales

Kemper Life Insurance - Bryan, TX

December 2019 to Present

Life Insurance & Property Casualty. Customer Care for large Book of Business. Sales for new and existing business.

Executive Administrative Associate

OFG Financial Services - College Station, TX

April 2007 to April 2019

Executive Administrator for Donald R. Ladewig and Richard C. Perkins, Financial Advisors. Maintaining all office

supplies and equipment, including administrative duties, ordering supplies and keeping confidential all files and communications with Clients, as well as processing large amounts of money to Brokerage firms that included

retirement plans such as 401(k), IRA's, ROTH IRA, Individual IRA's as well as SEP plans, 529's and 457's. Maintaining and preparing performance reports for clients. Handling of all parcel services (especially those that

transmitted and carried large sums of money), keeping track and making sure transactions were completed by specification. Check and Balance Close out positions against in house data to ensure quality customer service.

Ladewig retired and Perkins deceased, transferred duties to Steve Colson, where I helped transfer Ladewig client

data base and Perkins database over to Colson, which took my specific communication as I had contact to carrying

companies. Once information was obtained by Colson, my position was terminated. Real Estate Agent

Texas Real Estate Services - College Station, TX

July 2003 to December 2009

Real Estate Sales of residential properties as well as leasing, collecting rents, maintaining rent ledgers, supervision of maintenance and acting as private assistant to Broker. Supervision of over 25 real estate agents. Bookkeeping,

receivable as well as accounts payable.

Leasing Manager/Realtor

Texas Real Estate Services - College Station, TX

May 2005 to August 2008

Leasing Manager/Realtor over 486 properties 118 owners of residential properties including town homes apartments,

duplexes, 4-Plexes and single family homes. Supervision of leasing agents and qualifications and intake of potential

residents. Market, list and sell residential real estate. Acquire new accounts for property management division and handle non-management leases for owners. Property Specialist

REMA, BRYAN

November 1998 to December 2003

Supervision of residential management to include homes, duplexes, 4-plexes, as well as maintaining multifamily

properties and home owner associations. Carried out all matters for the Board of Directors for each property and collected rents, produced leases and well as listed and sold properties for clients. Produced marketing portfolios for

potential multifamily properties and complied with all City and County Codes. Overall range of all aspects of real

estate management, including asset portfolios.

Caldwell Banker

Bryan, TX

February 1993 to March 2000

Realtor - list and sell residential real estate. Marketing supervision. Accredited Buyer's representation as well as listing portfolio. Assistant to Supervisor with bookkeeping, check and balance of property management portfolio.

Marketing, ad placement. Closing specialist.

Exec. Adminst. Realtor Assistant/Buyer Rep

MAX BCS - College Station, TX

July 1994 to December 1996

Realtor/ABR/Closing Specialist - Administrative duties including residential sales using credentials of Accredited

Buyers Representative designation by TREC. Residential sales, bookkeeping of residential property management

accounts, marketing and ad placement along with property closing performance specialty. Legal Administrative Associate/Marketing Director

Stalworth Corporation - College Station, TX

June 1989 to July 1994

Legal Administrative/Marketing Director/Residential Sales for property management company specializing in strip

center, community mall management, commercial development and residential management. Primary duties

included assisting in-house attorney with commercial and residential administrative litigation, marketing of community

mall, supervision of community mall maintenance department and structuring of Stalworth Residential Sales.

Education

Associate

Skills

• Receptionist

• Scheduling

• Data Entry

• Filing

• Billing

• Microsoft Word

• Customer Service Skills

• Microsoft

• Clerical

• Inventory

• Asset Management

• Property Management

• Accounts Payable

• Personal Assistant Experience

• Financial Report Writing

• Sales Management

• Account Management

Certifications and Licenses

Real Estate License

Assessments

Work style: Conscientiousness — Highly Proficient

October 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

November 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Working with MS Word documents (intermediate) — Familiar June 2019

Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Familiar

Composing & sorting email — Completed

June 2019

Measures a candidate’s ability to effectively compose and organize email messages. Full results: Completed

Customer service fit — Proficient

July 2020

Measures the traits that are important for success for customer service roles Full results: Proficient

Sales Skills — Highly Proficient

December 2020

Influencing and negotiating with customers.

Full results: Highly Proficient

Logic & critical thinking — Proficient

August 2019

Using logic to solve problems.

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Highly Proficient April 2021

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

NAMI

July 2009 to Present

Peer Facilitator for National Alliance of the Mentally Ill Bryan Housing Authority

September 2013 to December 2018

Chair for Bryan Housing Authority Board of Directors. Make decisions for we'll being and maintaining of HUD regulated property(s). Approved annual budget and monthly expenses. Additional Information

Insurance Life & Health License



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