Front End Assistant
Resume:
Jackiline S.Palma
Lumina Homes, Maliwalo Tarlac City
Email: adxllf@r.postjobfree.com
Objective:
To work in an environment which encourages me to succeed and grow professionally where can I utilize my skills and knowledge appropriately.
Experience
Front End Assistant
Supervalue Inc. – SM Tarlac
April 2010 – up to present
Duties and Resposibilities:
Ensure smooth flow of operations. Set an example to cashiers and baggers to achieve our goal of delighting the customers.
Responsible for the training and orientation of new Front end personnel. Enhance a smooth and friendly relationship with customer’s and store personnel. Effective monitor all activities within the check out area.
Attend to customer complaints and inquiries of customers
Trained newly hired cashiers, baggers and Regular personnel
Process End of day transactions and reading of the POS / EFT terminals
Over-all in charge of the department
Collate reports for branch meeting, sales, supplies and department KPI’s
Prepared Cashiers and Baggers schedule
Monitor Cashier’s and bagger’s at check out to avoid long queue
Support management decisions, requirements and expectations
Perform other related functions as may be assigned from time to time
Assistant Head Cashier
Magic Star Supermarket
January 2007 – January 2010
Duties and Responsibilities:
Handling customers inquiry and complaints
Monitor cashiers and baggers at check out area
Assist cashiers on loose change, pick up and errors
Monitor cleanliness of the department
Process Z reading of cashiers at POS and EFT terminal
Keep strictness of confidence of all store policies and procedures.
Team Meber (Service Crew)
Philippine Pizza Incorporated
September 2002 – March 2005
Duties and Responsibilities
Provide good service to our customers to meet their expectations
Belong to the A1 employee of the restaurant being three star expert(dough master, production expert and dining staff)
Maintain a clean and orderly area
Assist customer quiry
Ensure accurate change / order of customer
Assigned as production Team leader
Trained new team members as well as cross – trained members
Assist inventory manager in doing inventory works
Give addidtional responsibility as Store auditor
Computer Operator
ABS-CBN Consumer Products Inc.
March 2002 – Sept 2002
Duties and Responsibilities
Reponsible in depositing store sales
Do the stocks ordering
Assigne inventory works, weekly and monthly assessment reports
Helping store marketing in doing marketing jobs such as selling and recruiting members
Resbosible in encoding data
Money Sorter
PS Bank - Tarlac Branch
June 2001 – Nov. 2001
Duties and Responsibilities
Responsible for sorting out money bills
Assigned as Teller for Water Billing payments
ACADEMIC DETAILS
Bachelor of Science in Computer Science
United School of Science & Technology Colleges
1997 – 2001
Secondary Level
Tarlac National High School
1993 – 1997
Primary Level
San Luis Educational Foundation
1987 – 1993
Personal Data
Date of Birth: May 09,1981
Nationality: Filipino
Height: 5’1”
Character Reference
Mr. Job de Mayo
Store Manager
SM Supermarket
Mr. Emilio P. Ugali
Assistant Store Manager
SM Supermarket
Ms. Donna Ivy Mallari
Assistant Store Manager
MerryMart
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Jackiline S. Palma
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