CHARLES TAYLOR

Corporate HR Manager, Adams & Associates, Inc., Columbia, MD, 04/2021 – Present

Provide direct management, guidance, oversight, and support to 13 Site Directors and HR Departments in the areas of recruitment, employee relations, training, conflict resolution, and compliance. Thoughtfully align policy and programs to the organization’s strategic plan, mission, values, and culture. Develop the infrastructure of the HR departments across all new government contract sites to include budgeting, master schedule development, resource and workforce planning, onboarding, and training. Provide advisement on practical and complex HR administration encompassing recruitment, screenings, interviews, hiring, discipline, and terminations. Deliver coaching and mentorship to HR Managers on difficult and ambiguous employee relations issues. Additional Contributions & Achievements

− Recommend tailored, compliant action plans which address concerns and/or complaints.

− Develop, plan, and lead new HR Manager orientations and trainings.

− Monitor retention to assure compliance with government contract agreements.

− Oversee site HR employment practices for company, regulatory, and legal compliance.

− Guide the timely fill of onsite staff vacancies and attainment of Affirmative Action goals.

− Investigate employee related concerns, and complete interviews, reviews, and documentation required prior to submission to the VP of Human Resources.

− Provide review and approval of involuntary termination packets.

− Participate in the audit of all contract site HR Departments and serve as the company’s formal representative in administrative/legal hearings and investigations.

− Deliver specialized, informed support in guiding personnel issues, disciplinary matters, Performance Improvement Plans, and legal concerns.

− Organize existing HR policies, programs, and procedures into a cohesive, compliant HR plan.

− Manage payroll and compensation, benefits program, talent acquisition, development and retention, and employee relations.

− Support major change initiatives, strategic staffing plans, and successful organizational development to include succession planning.

− Coach leaders and managers on maximizing the effectiveness of their teams and individuals towards resolution of complex organizational issues. Training & Organizational Development Manager, Caesars Entertainment Inc., Baltimore, MD, 12/2016 – 03/2020

Served as an engaged HR business partner focused on establishing and executing effective training and development methods for Caesars Entertainment security division. Gathered qualitative and quantitative data to craft training regiments that decreased deficiencies and contributed to a high- performance organization.

Trusted and insightful executive human resources business partner and SHRM Senior Certified Professional with 20+ years of experience guiding all disciplines of the personnel lifecycle encompassing compensation and benefits, organizational development, employee relations, talent acquisition, policy design, critical metrics, and essential relationship management. Engage with departmental stakeholders and leadership to understand and shape human resources priorities, articulate sound solutions, and drive growth-oriented initiatives. Recognized as an inclusive thought leader, considerate of emerging HR industry trends, best practices, regulatory changes, and technologies applicable to the business, with renowned capacity for inspiring teams to perform at their best amidst any and all changes. Continuously promote business values, mission, and strategy for lasting growth. Fully Clearable.

Human Resources Policy & Program

Advisement

HR & Talent Strategy

Budget Leadership

Employee Relations Management

Diversity, Equity & Inclusion (DEI)

Employment Law & Regulations

Full Life Cycle Recruiting

Retention & Engagement

Discipline, Audits & Terminations

Leave Policies

Strategic Workforce Planning

Coaching & Counseling

Orientation Programs

Key Data-Driven Analysis

Audit Leadership & Execution

Succession Planning

Leadership Assessments

Enhanced Communication

Collective Bargaining Agreements

Transformative HR Initiatives

Facilitating Feedback

Enrollments & Verifications

Compensation Analysis

Benefits & Incentives Programs

Records Management

Master of Business

Administration (MBA),

University of Maryland University

College, Adelphi, MD

M.S., HR Management

University of Maryland University

College, Adelphi, MD

B.A., Business Administration

Bowie State University, Bowie, MD

D I R E C T O R O F H U M A N R E S O U R C E S

Leading productive, engaging, and valued human resources operations and program implementation aligned to organizational objectives, vision, and industry reputation 301-***-**** EXECUTIVE SUMMARY

RELEVANT PROFESSIONAL EXPERIENCE

adxli3@r.postjobfree.com

DC Metro – Baltimore Area

**Open to on-site, virtual, and

hybrid opportunities

linkedin.com/in/charles-taylor-

shrm-scp-37597b24

EXPERTISE

EDUCATION

CHARLES TAYLOR

D I R E C T O R O F H U M A N R E S O U R C E S

EXPERIENCE continued

Training & Organizational Development Manager, Caesars Entertainment Inc. Continued: Developed and implemented programs which met regulatory, compliance, and corporate requirements to drive regional development strategies. Represented department across enterprise meetings and as a direct liaison to the Maryland Lottery & Gaming Commission (MLGCA). Additional Contributions & Achievements

− Designed and employed training materials across a variety of training methodologies including mentoring, coaching, on-the-job, virtual, workshops, and simulations.

− Developed a 30, 60, and 90 – day plan to assist with seasonal recruitment, reduce turnover, and promote retention.

− Contributed to successful CBA negotiations upon vote to Unionize; CBA consisted of three separate Unions representing Food & Beverage, Table Games, and Gaming Technicians.

− Partnered with local colleges to create a training program resulting in new talent pipelines and unprecedented recruitment.

− Teamed with executive leadership to develop a program that coincided with the organization’s business model servicing staff member’s HR needs 24 hours a day.

− Developed and presented innovative approaches, policies, and procedures that supported measurable continuous improvement.

− Ensured executive leadership remained apprised of emerging concerns, and recommended and implemented appropriate, customized solutions.

− Collaborated with the internal auditing department and the Maryland Gaming Commission to oversee and improve the card and dice destruction process, and the installation and storage of all gaming devices/equipment to both the gaming floor and warehouse.

− Guided the open house recruitment program to including hosting hiring events on and off the property and conducting one-on-one interviews for various departments.

− Evaluated staff performance, led professional development efforts, and offered formal opportunities and feedback for improvement.

− Managed and maintained all staffing, compliance, OSHA, safety records, and reports.

− Led induction and orientation sessions for new hires.

− Reviewed the training program’s effectiveness, success, and ROI periodically; reported on the results and presented to the Executive Team.

− Remained informed on industry-specific training trends, developments, and best practices. HR Business Partner, EdOps, Washington, D.C., 07/2015 – 08/2016 Led all HR processes and Employee Relation for a cluster of three client schools with approximately 500 staff. Directed employee relations, benefits, recruitment, and compliance for the organization. Advised on relevant employment laws and regulations and served as a subject matter expert on high-visibility federal and district reporting. Promoted core company policies and procedures and constructed a collaborative, transparent, and professional workplace resulting in excellent retention, employee satisfaction, and positive industry reputation. Additional Contributions & Achievements

− Developed relationships with school leaders and staff, provided advisement of solutions to pressing challenges, and worked diligently to understand their core needs and vision.

− Led all employee onboarding activities and assisted schools in integrating new hires.

− Consulted with leadership to establish focus, standards, policy, and core baselines.

− Participated in vendor negotiations to determine benefits and insurance options.

− Facilitated open enrollment and enterprise-wide trainings, led benefits reconciliations, new hire and onboarding programs, payroll processes, and changes in status.

− Guided, advised, and led performance appraisals and reviews.

− Created and monitored Performance Improvement Plans (PIP) and subsequent counseling.

− Led employee discipline, mediation, termination, and professional development activities. TECHNICAL

MS Office Suite, HRIS Solutions,

ADP, PayChex, TalentEd, ICIMS,

PeopleSoft, PayCor, Paycom,

Workday, Dropbox, Kronos,

Facebook, Instagram, Twitter

AFFILIATIONS

Society of Human Resources

Management (SHRM)

Phi Beta Sigma Fraternity, Inc.

CERTIFICATIONS &

PROFESSIONAL

DEVELOPMENT

SHRM Senior Certified

Professional (SHRM-SCP)

EARLIER EXPERIENCE

Senior HR Partner & Recruiter,

Community Academy Public

Charter School,

Washington, D.C.,

10/2014 – 06/2015

Dean of Students, Perry Street

Preparatory (Formerly Hyde),

Washington, D.C.,

07/2008 – 08/2014

Operations Manager &

HR Recruiting Generalist,

Jackson & Associates Consulting,

Silver Spring, MD,

07/2000 – 06/2008

Contact this candidate