Scrum Master Senior

ALEXANDER TAYLOR, PSM

Location • Dallas, TX. Phone • 469-***-**** email • adxli0@r.postjobfree.com

CAREER SUMMURY

Industry thought leader with success as a Scrum Master exemplifying servant leadership for over 7 years, that excels at promoting collaboration, cross functionality, and self-organization. Expert at adopting Agile methodology to solve complex business and information technology problems and catalyze continuous improvement. Change agent with a passion for collaborative working, to support teams improve and deliver exceptional output

RELEVANT SKILLS & LEADERSHIP

Certified SaFe Scum Master

Proficiency in Microsoft Office, Oracle, Salesforce, AWS System

Project Management, Process Improvement, Cross-functional Collaboration, Strategic Planning

Jira Board Kanban . Confluence Agile Methodology TDD/BDD Software Development Techniques Safe Agilist, System Integration IT Project Management Team Building LEAN Cloud Engineering Scrum Ceremonies User Stories Project Quality Assurance Resource allocation

PROFESSIONAL EXPERIENCE

Amerio Technology Solutions – Senior Scrum Master & Agile Coach, Mansfield TX. February 2017 – Present

• Provide team with resources, information, communication, and practical advice to enable the team to regularly deliver working software in a high agile environment.

• Manage two scrum teams with 7-9 members each and communicate complex concepts and ideas effectively to all levels within the organization including stakeholders.

• Facilitate daily scrum (stand-up), release and Sprint planning sessions, Sprint review (demo) and Sprint retrospective.

• Ensure all participants understand the ceremony’s purpose and keep up to the time-box.

• Created standard workflow documentation for Virtual Adjust department to aid with adoption and transition of new estimating system

• Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal.

• Support Product Owner ensuring the product backlog is properly refined – prioritizing to maximize value and using creative techniques for elaborating user stories.

• Update agile tracking systems to provide transparency on Product & Sprint Backlogs.

United States Postal Services – Scrum Master & Project lead

Dallas, TX April 2015– January 2017

•Proactively lead project and business by setting directions of projects, creating project plan, timeline identifying key milestones and additional resources needed on selected projects.

• Monitor and track progress, prepare status reports, resolve issues, coordinate tasks, and activities directed toward completing the project goals.

• Offer credible guidance to team process, structure work, create customer journeys, and start growth of scaling activities.

• Streamline operational processes and procedures by proactively utilizing Agile methodologies and techniques to reinforce continuous improvement.

British Telecom -Project Manager - London, UK October 2013— February 2015

• Completed quality reviews and maintained working manageable inventory for direct report vendors

• Conducted goal setting and performance coaching of adjusters

• De-escalated customer complaints resulting in positive loss resolutions

• Recognized as a subject matter expert within my department

• Utilized project management skills and tracking tools in the organization to aid team execution of claim assignments

• Incorporated reliability and promoted optimum use of development tools and standards during the claims process.

Royal Mail Service - Business Analyst- London, UK July 2012--September 2013

• Facilitate requirements gathering workshops, deliver gap analysis and impact assessments.

• Gathered requirements from both internal and external subject matter experts, interfacing directly with clients, to document business rules and case for new and existing Microsoft products.

• Defined case scopes and reviewed customer configuration/design requirements and technical specification to ensure project scope is met.

• Identify areas of system improvements and/or prepare business requirements for IT programming as necessary

• Develop, foster, and maintain effective working relationships with the Microsoft Exchange product developers, Microsoft technology teams, and other operational partners to facilitate proactive planning, smooth communication, and issue resolution in a timely manner to deliver on business metrics.

EDUCATION:

Bachelor of Science Information Systems Minor in Business Administration

Contact this candidate