- Damon Hareld

401-***-****

Educational Background

****- **** **** ****** *******, Central High School, Providence Rhode Island

**** - **** ******* *******, ******** Justice – Community College of Rhode Island

History of Employment Experience

April 7, 2020 - Current

Massachusetts Alcohol and Substance Abuse Center

Plymouth, MA

Residential Services Coordinator

Job Description

Conduct intake procedures with assigned residents (e.g., review BOP regulations, Agency/program policies, rules & regulations regarding employment, privileges, contraband, conduct).

Worked with assigned resident(s) to develop & implement individual program plans, goals, & meet with residents on an on-going basis to ensure compliance (e.g., review program reports, logs regarding conduct, completion of assigned tasks, incident reports).

Attended and contributed to treatment plans by providing input into the goals and objectives developed by the treatment team in alignment with chemical dependency as an illness/disease, and steps in carrying out an “intervention”.

Demonstrate understanding of the Alcohol and Other Drug Abuse Programs (AODA) continuum of care.

Participated in Program Review Team Meetings

Documented and recorded case activities and reports via the electronic case management database; review case files to ensure on-going audit-ready status.

Participated in extensive, ongoing training regarding serious mental illness, substance abuse, de-escalation and intervention techniques, core strategies, patient safety and trauma-informed care.

Performed the duties and responsibilities of a wide range of safety assignments throughout the facility as assigned to protect patients.

Actively engaged with patients and monitored the environment and their well-being.

Observed patients and provided de-escalation and redirection strategies as needed.

Participated in the provision of programs groups/classes, including counseling programs, and out-patient treatment programs, as needed.

Demonstrated effective oral and written communication skills and the ability to develop effective working relationships with residents, staff and community partners.

Demonstrated strong organization skills, problem-solving skills and judgment.

December 1, 2016 – April 6, 2020

Judge Rotenberg

Canton, MA

Mental Health Crisis and Intervention Assistant

Job Description:

Triaged and routed calls to appropriate levels of the support staff as required.

Provided exceptional customer service skills on the phone and face to face.

Provided support in the admission process by ensuring all documents are sent via mail to the client, completed and routed/ filed as required.

Coordinated and with outside agencies in support of seeking services for individual clients and communicate this information to the clients, their authorized representatives, and internal staff.

Supported client appointment scheduling internally and externally.

Responsible for researching available services for clients internally and externally.

Conduct research using affiliate resources and relationships with outside agencies to answer client questions.

Use defusing and de-escalation strategies to prevent harm to clients over the phone and onsite.

Provide client supervision and care under the direction of the medical staff and according to unit procedures.

Assist clients with daily living activities.

Provide health and safety measures for the clients as outlined in the standard operating procedures.

Responsible for documenting and maintaining strict client confidentiality standards required by law, i.e. HIPAA.

Responsible for providing administrative and support for the medical staff on a daily basis.

December 2014 – November 2014 USPS

Warwick, Rhode Island

Postal Carrier

Job Description:

Route / case all classes of mail in sequence of delivery along an established route, rearranges and re labels cases as required

Withdrew mail from the distribution case and prepares it in sequence for efficient delivery independently or by another carrier along an established route.

Prepared and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery,

Handled undeliverable mail in accordance with established procedures

Delivered mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed.

Collected mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection of mail.

Delivered and collects charges on customs, postage-due, and C.O.D. mail matter.

Delivered and obtains receipts for registered and certain insured mail.

Signed for such matter, except insured mail, at the post office before beginning route and accounts for it upon return by payments of the amounts collected and delivery of receipts taken

Checked, and corrected if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route

Furnished customers with postal information and provides change of address cards and other postal forms as needed

Reported to supervisor all unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery equipment.

Proficient, when assigned to a route, in the casing of mail on other routes as assigned.

Delivered stamps or other paper supplies to contract or classified stations and other designated delivery points

Received and register where practical, all letters and packages of first-class matter properly offered for registration; case mail and make deliveries on other routes as assigned.

October 2013 – August, 2014 RHD Suncoast

Tampa, Florida

Day/ Residential Group Home Supervisor for Developmentally Disabled Youth and Adults

Spearheaded the development of a residential rehabilitation program serving adults and youth with developmental and disability challenges and residents with chronic mental illness in collaboration with the program manager

Train and supervise staff providing direct-care services, including case management, counseling, crisis intervention, medication monitoring, documentation, and development of individual rehabilitation plans

Lead weekly staff meetings attended by the residential team, licensed therapists, psychiatrists, specialty physicians’ and liaisons from the supported employment and life skills program

Lead provider meetings attended by family, treatment providers, and other members of the multi-disciplinary team to address treatment issues and improve coordination of care

Assess consumers in crisis to evaluate and obtain appropriate level of services

Developed procedures manual for staff within the general-level residential program

October 2007 – December 2012 Rhil Records, Inc.

President and CEO

Job Description:

Responsible for scouting and providing A&R for new artists, bands and music

Develop relationships with potential artists, songwriters and producers

Schedule shows and meet with venue managers for prospective and existing artists

Review demo submissions

Schedule and attend radio interviews, appearances and cover shows for promotion and future event dates

Maintain professional business relationships using networking skills and attending industry seminars and colleague events

Attend shows and act as the liaison between the A&R rep and the record label.

Accompany demo compilation and studio time

Review, analyze and critique creative artists demo ideas and samples

Responsible for Brand creation, development and vendor sponsorship

Responsible for fundraising, marketing and sales

Responsible for negotiating venue/ vendor and artist contracts according to industry standards

Manage artist co-assistants (stylist, make-up artist, choreographer and various performance coaches)

Schedule internal ad hoc meetings

Responsible for managing business affairs of artist

Track daily progress of artist, create short term and long term objectives and goals

Manage and oversee tour and local event managers

2001-2004 Delaine House – Transitional Home for Adults and Youth Recently Incarcerated

Primary Counselor

Job Description:

Serve as residential counselor for specified number of residents as assigned.

Treatment planning: Develop, implement and document treatment needs assessments, treatment plan, and progress reviews as part of continuous quality improvement activities.

Community Living: Work with residents to assist with activities of daily living and foster a sense of safety in the community which includes personal hygiene and self-care skills, money management and budgeting, symptom management, relapse prevention, use of public transportation, problem solving and conflict resolution, and other interventions as necessary.

Assist with educational and job placement

Nutrition: Ensure healthful menu planning, food shopping, and meal preparation through coordination and assistance.

Medications: Monitor residents' medication, refills, documentation of medications and changes, assist with attending appointments, and safe storage.

Groups: Lead two or more skill development or recreational groups per week as assigned.

Continuity of Care: Attend teams and case conferences, and collaboration with other providers for designated residents. Provide outreach as designated to community based residents.

Routine Paperwork: Prepare daily log entries, incident reports and other required paperwork to ensure the program meets the standards.

Facility Upkeep: Work with residents to maintain the residence on a daily basis including chores, bedroom upkeep, yard and other light housekeeping duties.

Other Duties: Other related duties as assigned in order to provide quality rehabilitation services.

Maintain Competencies: Human Rights, dual diagnosis, infection control, CPR, First Aid, MAP, agency and divisional policy and procedures as well as other required competencies. May include transporting residents in personal car or program vehicle, physical assistance and close supervision.

Working with residents to maintain the residence on a daily basis including chores, grocery shopping/carrying groceries into the kitchen, bedroom upkeep, laundry to include carrying to and from washer/dryer, yard work, and other moderate housekeeping duties

March 2000 - Community Living of Rhode Island

August 2007 Providence, RI

Residential Group Home Supervisor for Developmentally Disabled Youth and Adults

Job Description:

Maintain group home in a safe and sanitary environment to ensure regulatory compliance developmentally disabled

Teach, plan, schedule, organize, coordinate, assign and participate in residential

client activities

Supervise, assist, enable and encourage clients with personal needs (personal hygiene, bathing, etc.)

Coordinate and plan day to day living activities for clients who are unable to stand, walk, or bear weight and need assistance which requires physically lifting or transferring

Coordinate mobility of clients may be wheelchair bound

Assist with instructing clients in daily living skills

Assist with meal planning, preparation, serving, and clean up

Implement client therapy/exercise as required

Transport/assist clients to/from medical/health care provider appointments, activities, appointments, field trips, shopping, dances, church, etc.

Assist in creating, revising and implementing client PCPs (Personal Care Plan)

Attend care plan meetings with clients’ LCSW, Psychologist, Psychiatrists and Physicians

Successfully complete Medication Administration Curriculum Training

Administer, order, obtain, manage inventory, and distribute medications and supplies

Provide assistance to clients regarding financial expenditures, accounting, etc.

Do necessary errands for and/or with clients; shop for groceries, supplies, etc.

Meet with clients' health care providers and specialists as needed

Coordinate residential group home events with supervisor, QMRP (Qualified Mental Retardation Professional /Qualified Intellectual Disabilities Professional / Qualified Developmental Disabilities Professional), LPN, etc.

Chart information (behaviors, needs, progress, etc.); record clients’ needs and progress assessments; perform and provide vital checks according to client short-term and long-term goals

Participate in community awareness/integration activities

Plan, assist, and participate in emergency safety drills

Perform and provide CPR and first aid as needed

Schedule and coordinate overnight and weekend staff remaining overnight at the group home

Perform basic interior/exterior maintenance as necessary

Answer telephone, provide information, take messages

Communicate, verbally and in writing, with supervisor, co-workers, clients, client families/advocates, and the general public

Write, complete and process reports, reviews, plans, billing logs, other paperwork as required ensure documentation/paperwork is completed and filed in a timely manner

Attend in-service, meetings and other job related training as required

Serve as client advocate to ensure clients’ civil and human rights are protected

Follow Community Living and State mandated Client Information Privacy & Security policies and procedures

Follow Community Living Personnel Policies & Procedures

Summary of Experience and Qualifications

Excellent business management and customer service skills

Excellent managerial, multi-tasking and decision making skills

Constructive coach

Excellent task prioritization and role assignment skills

Excellent interviewer

Excellent communications/ interpersonal skills

Excellent understanding of the music industry market place

Great analytical and investigational skills

Strategic planning and detail driven

Project planning, a plus

Thorough knowledge of procedures used in performing duties

Thorough knowledge of federal/state regulations, source materials and references relating to and governing the residential program

Working knowledge of behavior management techniques and methods

Ability to plan and implement programs on own initiative

Ability to teach/train and convey principles, theories, methods

Ability to establish and enforce work standards for self and subordinates

Ability to effectively communicate verbally and in writing

Ability to develop and maintain effective, cooperative, and productive work

relationships (supervisor, co-workers, clients, and public)

Ability to anticipate problems and initiate corrective action

Ability to apply policies and procedures to assigned tasks

Ability to write, complete, and maintain required paperwork

Ability to organize and maintain program materials/equipment

Ability to perform and provide CPR and first aid

Ability to legally and safely operate a motor vehicle, which could include a

wheelchair lift van

MS Word and MS Excel

Contact this candidate