Service Representative Data Entry
Resume:
Jennifer Rodgers
***** ***** ***** ****, ***********, Ohio 43113
*************@*****.***
Detail-oriented and analytical Client Billing professional with 23+ years of experience in preparing itemized statements and invoices with accuracy and eexpertise in aaccounting software. Proficient at resolving discrepancies in billing records, evaluating, and updating client accounts, and interacting with clients and upper management to address issues. Eager to use these skills along with my critical thinking, extensive knowledge of General Business Practices, and my bachelor’s degree in accounting to further my career with a reputable company that values accountability, reliability, and dedication.
PROFESSIONAL EXPERIENCE
Planes Companies
Billing Clerk
West Chester, OH
February 2023 – April 2023
Data entry of all billing into Mover Suite from time logs for commercial movers for accurate and timely billing.
Match expenses and third-party invoices to billing and code for AP payment.
Verify pricing, generate, and send all invoices via print, email, or client portals.
Creative Financial Staffing
Bookkeeper, Accounts Receivable Clerk
Columbus, OH
May 2022–January 2023
Reconcile bank account by entering payments into ERP system.
Match received payments to invoices using their designated software.
Run reconciliation queries using excel pivot tables and VLOOKUP.
KJ Tooling
Accounting Specialist
Columbus, OH
August 2022–October 2022
Received all Accounts Payable Invoices and matched purchase orders in QuickBooks for payment processing. Manage all past due inquiries and research.
Responsible for all customer invoices on a weekly basis using QuickBooks.
Received all customer payments via checks and ACH and applied to invoices.
Entered credit memos and applied accordingly.
Responsible for all B2B collections.
Created inventory reports using Excel.
Reconciled bank accounts and credit cards exporting data into Excel.
Pitney Bowes Presort Services
Client Billing Representative
Grove City, OH
September 1998–October 2021
Proactively worked with management to achieve revenue goals by analyzing client pricing, associated costs, and forecasting client’s workflow.
Constantly collaborated with management to set-up operational procedures and processes to efficiently collect and report data to ensure accuracy of data collected for weekly and monthly invoices.
Managed and developed corporate monthly reports for strategic accounts to provide monthly and annual spending.
Provide management root cause issues due to trend increases and decreases in revenue by evaluating billing accuracies and expense inconsistencies.
Reduced past due balances for all accounts. Reducing all outstanding debt by an average of 90%.
Successfully provided specialized statements for customers upon request resolving identified invoice issues prior to becoming past due.
Maintained, managed, and reconciled site credit card and accounts payable expenses according to policy.
Pitney Bowes Presort Services
Area Customer Service Manager
Grove City, OH
March 2014–October 2021
Controlled and developed monthly and quarterly reports, to contractually report KPI’s (key performance indicators) to the customer efficiently.
Ensured that all quality issues for the customer and corporation are reported correctly and completed a root cause analysis to offer guaranteed lower cost savings for all.
Committed to help the customer experience in managing relationships between internal and external customers.
Effectively work with the customer to get forecasting information to efficiently schedule daily transportation for mail pick up and deliveries.
Maintained client information, forms, create cases, and contracts in Salesforce.
Collaborated with customer to ensure contractual requirements.
EDUCATION
Franklin University
Bachelor of Science in Accounting
Honors: magna cum laude (GPA: 3.8)
Columbus, OH
May 2014
ADDITIONAL SKILLS
Pproficient in Microsoft Office with advanced knowledge in Excel
Software Experience: SAP, Salesforce, QuickBooks, Access Database and Cloud Based Company Specific
10-Key Data entry 11000+ KPH with 100% accuracy
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