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Data Entry Desk Receptionist

Location:
Maryland City, MD
Posted:
June 08, 2023

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Resume:

ELAINE BENNETT Mt. Rainier, MD ***** adxlce@r.postjobfree.com 202-***-****

OBJECTIVE: To obtain a position, where my experience, knowledge and skills can help further the goals and mission of the company.

EXPERIENCE:

4/2020-Present Brookdale Senior Living Bowie, MD Front Desk Receptionist Assistant Operates switchboard and paging, receives and screens visitors, guests, and others, directs and or transfers calls to the appropriate staff members. Assist Business Office Manager with onboarding process, call to setup interviews with potential candidates. Assist the Executive Director with typing and filing of documents, compile documents and prepare packets for potential residents seeking residency. Due to the pandemic, sort and deliver incoming mail to residents at the end of shift, usually mail is placed in residents mail boxes. Updates residents and department phone list. Schedule appointment time for residents to visit with family members by using the Microsoft Outlook calendar. Willingness to learn and train to meet Company/Agency needs. 7/2018-12/2019 Raytheon/BBN Technologies Arlington, VA Admin. Associate Sr. Welcomes and greet visitors and staff in a courteous and professional manner. Manage and process travel reservations using Concur, hotel and car rental using GSA cost schedule for allowable, travel expenses reimbursement for senior staff utilizing the WebTE system. Assist HR with onboarding process, scheduling interviews with potential candidates for hire. Order and inventory office supplies and equipment. Maintain Good receipts using SAP-SRM system, when receiving equipment and supplies for the staff and IT Department. Reserve conference rooms schedule with using meeting maker, order lunches/breakfast and set-up conference rooms meetings. Register visitors using the registration system to ensure visitors are submitted within a 48-hrs period to be cleared, due to background checks before entering the facility. Telework remotely during inclement weather. Update staff/department phone list as needed. Receive and log incoming packages, send email notifying staff to pick-up package(s) received and placed in our mailroom. Send outgoing mail/packages using our FedEx & UPS account and schedule pick-up.

01/2013-07/2017 SGT, Inc. Lanham, MD Procurement Administrator 1/Invoice Processor Served as the Administrative Support for the Subcontract/Procurement Department and senior staff. Processed Subcontract and Consultant Agreement invoices for payment using SharePoint, Costpoint and Cognos reports. Processed purchase requisitions and RFPs to bring Consultant aboard to work within SGT. Supervised interns on special projects. Rejected invoices due to invoice errors, lack of funding and period of performance requiring updates. Compiled, sort and verified the accuracy of the invoices and supporting documents received before it is entered onto the SharePoint traveler. Responded to Vendor inquiries of payment status (located in CostPoint with check number and date checks were mailed out). Requisitioned, maintained and inventoried bulk of supplies for Subcontracts/Procurement Department. Excellent interpersonal and communications skills, working with Senior staff, technical and subcontracting financial personnel. Excellent organizational skills and attention to detail with ability to multi task. Took Willing to take training to meet Department needs.

10/2012-01/2013 SGT, Inc. Lanham, MD Subcontract Assistant/Administrator I Served as the Subcontract Administrative Support, filing of subcontract documents and folders for Principal SCA and Subcontract Manager. Prepared and Knowledge of price analysis for contractor’s travel, car rental, and hotel stays using the Orbitz, Kayak, Expedia and (pov) personal mileage reimbursement meals & incidentals expenses using the GSA websites. Compiled documents needed to prepare Subcontract Task Orders and Invoice folders. Filed documents in alphabetical and numerical order • Assistant Department Manager on special projects.

02/2008-10/2012 SGT, Inc. Greenbelt, MD Administrator 1/Front Desk Receptionist Requisitioned and maintained office supplies, equipment, copiers, and fax machines for SGT Headquarters. Received and routed incoming calls, mail, correspondence, and/or reports. Performed a variety of administrative support functions requiring general knowledge and application of business office work methods, corporate policy and procedures. Assist HR with onboarding process, setup conference room space for interviews and documents. Operated daily sign-in security lobby tracking/badging system for all employees, visitors and vendors. Traveled and assisted the Facilities Manager with new contract transitioning site (located in Hampton Virginia).Coordinated and ordered equipment, supplies, phone/internet service, furniture, etc. needed for full operation of the transition office/site. Data entry maintaining Office Executive calendars and SGT employee contact list.

01/2007-02/2008 Parkway Condominiums Association, Inc. Bladensburg, MD Office Manager Prepared time and attendance for all employees and contractors, handled confidential information in a sensitive Manner. Post cash receivable accounts; post to Unit Owner account; record check numbers and dates on bills and purchase orders. Controlled petty cash funds, ordered supplies, prepared purchase requisitions and work order for maintenance staff. Enforced house rules; provided supervision for vendors and maintenance contractors. Processed request forms; perform office functions relating to data entry, filing, faxing, and photocopying documents for on boarding. Provided exemplary customer service, answered inquirers of apartment units for sale and rentals. Received, directed and responded to all other calls daily. Maintained calendar and scheduled appointments for the Board of Directors. Post and distributed notices to the property community, updated hallways information board as needed. Provide minimal on-call duties related to building after-hour emergency issues; and perform other administrative duties as assigned by the Board of Directors Association President

10/2003-06/2006 Catholic Charities Homeless Services Washington, DC Site Coordinator Created monthly schedule/Calendar to ensure adequate staff coverage which included security staff for the facility day-to-day operation. Assist HR department and Program Manager with onboarding documents for new hire. Requisitioned and inventoried office supplies and equipment needed on a weekly Basis. Conduct Site meetings with staff for effective communication and problem solving. Mediated and resolved conflicts among residents and staff. Monitored daily log entries for assigned shifts and took primary responsibility in the preparation of Unusual Incident Reports (UIR) made by staff. Open and daily communication with the Homeless Service Program Director and all appropriate staff of concerns requiring resolutions and follow-ups regarding clients and staff. Intake processed of new residents which included: orientation, administered urinalysis and breathalyzers and substance abuse screening, also assigned beds. Coordinated service delivery to the clients of the program, which included: making referrals for housing, food and jobs.

EDUCATION - TRAINING AND CERTIFICATIONS Certified Federal Contracts Manager Training (NCMA) 2016 CostPoint Purchase Order Training 2015-2016 CTI PC Specialist/Account Training 2012 CAC-Certified Addiction Counselor - (47 credit hrs), Washington, DC 2003-2006 Armstrong Adult Education Center 1984

JOB-RELATED SKILLS: Deltek Time and Attendance, Multiline Telephone/Cisco Systems, WebTe, Good Receipts, CostPoint, SharePoint, and Cognos Reports, Microsoft Outlook Typing 40-50 wpm MS Office Suite (Word, Excel, PowerPoint), Photocopying/Faxing, GroupWise for Messages



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