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Customer Service Call Center

Location:
Los Angeles, CA
Salary:
20.00 hr
Posted:
June 09, 2023

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Resume:

Lorenza Chavez Contact Information:

323-***-****

adxl9e@r.postjobfree.com

EXPERIENCE

Chapman University, Orange — Health Staff (contact tracer) October 2021 - May 2023

Minimize exposure of COVID by providing a detailed course of action for students and faculty with COVID. Gather information, enter into a database, provide resources for students and faculty to help them through quarantine.

TEKsystems, El Segundo — Contact Tracer for LAUSD

March 2021 - June 2021 and August 2021- October 2021 Work through an extensive list of LAUSD students and employees to provide information about their COVID status and course of action. Gather information for the department of public health. Global Paratransit, Gardena — Customer Service

Representative (CSR)-call center

November 2017 - November 2020

Provide excellent customer service to clients by effectively booking their trips. Resolved concerns and issues with bookings. Adapted quickly to new regulations and software programs.

Comfort Keepers, Los Angeles — Caregiver

July 2010 - September 2019

Provide in-home living assistance and care: run errands, prepare meals, drive to appointments, light housekeeping, companionship. In-home Supportive Services (IHSS), Los Angeles —

Caregiver

2000 - 2014

EDUCATION

Long Beach Polytechnic High School, Long Beach — High School Diploma (1983)

1981- 1983

SKILLS

● Efficient and

attentive

● Detail Oriented

● Dependable

● Fast Learner

● Good communication

Skills, collaborative

● Proactive

● Bilingual (English and

Spanish)

● Respectful

● Basic Computer Skills



Contact this candidate