Post Job Free

Resume

Sign in

Time Delivery Customer Service

Location:
Cincinnati, OH
Posted:
June 09, 2023

Contact this candidate

Resume:

Stacey Davis-Artis

Hamilton, OH ***** 513-***-**** adxl6s@r.postjobfree.com

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skills

Marketing Tactics

Labor Relations

KPI Management

Resource Allocation

Originality and Creativity

Focus and Follow-Through

Decision Making

Experience

OWNER/OPERATOR 03/2015 - 07/2020

MrsRollinDiva Creations - Durham, NC

Set pricing structures according to market analytics and emerging trends. Promoted business on social media platforms to maximize brand identity and generate revenue.

Led startup and creation of operational procedures and workflow planning. Developed and implemented successful sales strategies to meet business goals. Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

Analyzed client business needs and assisted in determining appropriate resources and strategies.

Kept records for production, inventory, income and expenses. Determined pricing for products or services based on costs and competition. Managed operations budgeting, accounts payable and accounts receivable and payroll.

Resolved issues quickly through meticulous research and quick decision-making. Conferred with customers to understand needs and finalize purchase orders. EMBROIDERY SPECIALIST 01/2016 - 10/2016

Stitch Golf - Cary, NC

Planned and completed group projects, working smoothly with others. Contacted maintenance team for machine repairs or mechanical issues. Matched cloth pieces in correct sequences prior to sewing and verified correct dye lots and patterns.

Examined sketches, sample articles and design specifications to ascertain number, shape and size of pattern parts.

Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.

Monitored machine operations to detect defective stitching, breaks in thread or machine malfunctions.

Programmed correct color sequences to match order ticket specifications. Operated multi-head sewing machines to embroider names, initials or decorative designs on garments and household articles.

Selected size and color threads to draw threads through machine guides and bobbins. EMBROIDERY MANAGER 08/2010 - 11/2015

Perfect Promotions & more - Cary, NC

Oversaw team and kept members on task to complete orders according to deadlines. Resolved customer complaints and adjusted orders.

Supervised production schedules, production quality and on-time delivery. Improved efficiency by minimizing downtime.

Assessed production schedules and orders to plan material requirements and worker activities.

Evaluated schedules, orders and forecasts to plan processes and meet timetables. Inspected production, quality control and maintenance reports to detect and address production problems.

Met or exceeded target for on-time customer shipments. Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.

Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives. Mitigated production issue risks by identifying potential problems and taking effective action.

Coordinated preventive maintenance on existing and new production equipment and performed routine calibration.

Identified and solved complex problems that impacted management and business direction.

Negotiated materials with suppliers to remain within budget. Authored and updated production reports and personnel records to facilitate operational decisions.

Assigned staff, materials and funds throughout project lifecycle. Education and Training

Winton Woods High School - Cincinnati, OH GED

06/1988

Southern Ohio College - Cincinnati, OH Some College (No Degree) Accounting and Business Management

Websites, Portfolios, Profiles

www.linkedin.com/in/stacey-davis-artis



Contact this candidate