Shanna Leah Hamilton

**** *. ***** ******, **** *201

N. Charleston, SC 29405

478-***-****

adxl65@r.postjobfree.com

OBJECTIVE

I am actively seeking an Administrative Assistant position in a demanding, fast-paced multi-tasking business. My 11 years of responsible administrative experience has equipped me with a multitude of skills as well as a proven record of accomplishment in the areas of accounting, customer relations, scheduling, staff supervision, and general office operations. A motivated self-starter with strong organizational abilities combined with excellent interpersonal, communication, and leadership skills allows me to work effectively with other people at all levels.

EDUCATION

Clayton College & State University

Bachelor of Business Administration Morrow, GA

3.5 GPA in field of concentration May 2004

COLLEGIATE HONORS

Hope Recipient, Dean’s List, Athletic Soccer Scholarship Recipient, Peachbelt All-Conference Honors Award, Most Valuable Player

TECHNOLOGICAL SKILLS

Windows; Microsoft Word; Microsoft Office; Microsoft PowerPoint; Microsoft Excel; Microsoft Outlook; Trialworks; JD Edwards; SoftPro; Dropbox

EXPERIENCE

Physical Therapy Assistant/Tech, Advanced Physical Therapy, Mt. Pleasant, SC (January 2023-March 2023)

Scheduled patients from initial evaluations through their recommended Plan of Care. Followed up with all necessary documents prior to visit and throughout treatment process. Direct contact with patient's doctors to stay up to date with Referral and Plan of Care plans. Prescreened insurance providers as well as getting prior authorizations, deduction information and payment plans. Assisted patients with their flow charts and throughout their rehabilitation process. Made sure supplies were stocked and clean linens at all times.

Closing Coordinator, Pflug Law Firm, Mt. Pleasant, SC (April 2019-August 2019)

Greeted attorneys and clients for closings; Assisted attorneys and paralegals throughout the closing process; Confirmed wiring transactions prior to closings; Requested Back Titles from surveyors; Assisted in Title Work updates prior to closings; Filed Title updates with the Courthouse

Clients Relations Manager/Marketing Assistant, Steinberg Law Firm, Goose Creek, SC (April 2017-November 2017)

Strong organizational and administrative skills; Outstanding interpersonal and communication skills and the ability to function well as a team member; Strong attention to detail; Project management and problem-solving skills with the ability to manage multiple priorities; Ability to perform tasks while being frequently interrupted; Strong understanding of confidentiality; Ability to present ideas clearly and effectively; Ability to apply knowledge of data research and analysis; Plan, manage and execute meetings and special events as necessary

Marketing Administrator, Wyndham Ocean Ridge, Edisto Island, SC (July 2014-January 2015)

Check in tours from 5 to 50 owners daily; Confirm ownership with each tour; Manage any issues or conflicts that arise before, during and after workshop attendance; Make marketing coordinator aware of any tours that did not show; Daily, weekly and quarterly marketing reports

Marketing Coordinator, Wyndham Ocean Ridge, Edisto Island, SC (October 2013-July 2014)

Liaise with creative teams to coordinate and supervise marketing activities; Assist marketing manager in the development and execution of all marketing and advertising strategies; Initial check in with guests to provide details regarding their stay and familiarize with the area; Schedule for workshop to provide information regarding newest benefits with ownership points; Follow up on tours that were no shows and persuade to attend workshop; Assist out-of-town guests with travel and car arrangements

Guest Services Associate, Wyndham Ocean Ridge, Edisto Island, SC (August 2013- October 2013)

Check in every guest from 10 to 300 daily; Call every guest to assure stay is satisfactory; Keep lobby clean and well stocked; Answer phones and greet guests in professional and courteous manner

Manager/Stylist/Sales Associate, Stylexchange, Charleston, SC (April 2009-January 2011)

Open and close store and cash drawers; Greet customers with positive attitude; Check out customers; Process returns; Handle inventory and requisitioning of supplies; Manage sales associates; Maintain cleanliness of store; Knowledgable of up to date fashion

Office Manager/Paralegal, Dellacona Law Firm, Macon, GA (May 2004-May 2008)

Mange details of multi-party conference calls, in-house and off-site meetings, travel arrangements, calendars and preparation of expense reports; Type and process all correspondence, presentations, and spreadsheets; Improvise, improve procedures, and meet company deadlines; Coordinate mediations and depositions; Interview potential clients; Handle quoting, billing and phone contact with clients

RELEVANT COURSES

Managerial Communications; Leadership; Consumer Behavior; Marketing Research and Analysis; Strategic Management; Performance/Quality Management; Global Business

REFERENCES

Tracey Dellacona / Dellacona Law Firm

adxl65@r.postjobfree.com / 478-***-****

Joanna Marson / Alpha Dog Interiors

adxl65@r.postjobfree.com / 703-***-****

Jane Furrh / Beautycounters

adxl65@r.postjobfree.com / 843-***-****

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