Administrative Assistant Front Desk
Resume:
Denise Duliakas
Tamarac, FL 33319
Cell Phone: 520-***-****
Dear Sir/Madam,
My name is Denise Duliakas and I am interested in meeting with you to discuss the current opportunity within your company that would allow me to utilize the skills that have helped me achieve success in each position that I have held. For your consideration and review, I have attached a copy of my most recent resume.
I am a team player who has been successful managing staff and streamlining operational procedures to effectively maintain a more efficient workflow.
My responsibilities have included:
Payroll Supervisor Human Resources Accounts Receivable
Customer Service Manager Office Management VOE’s
Branch Supervisor Monthly/Quarterly Audits Accounts Payable
Account reconciliation Payment Processing Cash Management
Garnishments Collections Complaint Resolution
I am currently seeking a challenging position in which I may utilize my experience to help a leading organization such as yours achieve higher quality and greater efficiency.
I look forward to hearing from you so that we may discuss your current needs.
Thank you in advance for your consideration
Sincerely,
Denise Duliakas
Professional Experience
Southern Glazers Wine & Spirits March 2015 - present
2400 SW 145th Ave.
Miramar, FL 33027
Payroll Supervisor
Supervise a staff of 6-7 who processes payroll for over 20,000 employees in multiple states and several unions.
We handle weekly, bi-weekly, Semi Monthly and Monthly Payrolls
I interview potential new hires and assist in their training
I coach and council current employees
I handle the yearly review process
I process the payroll for the overflow after we downsized from 7 to 6 staff members
I handle the “Special Off Cycle” Bonuses
I process any settlement checks
I approve any time off requests and maintain the Kronos Time system for my staff
I handle any questions/concerns from our divisions that we process payroll for
I verify the correct pay for any employees transferring within divisions.
I verify that the garnishments are being set up correctly by ADP
I am involved in the testing of any new system updates
I am responsible for any benefit or payroll errors that arise when payroll runs to get them corrected timely.
Glazer’s Liquor Distributors August 2012- January 2015
14911 Quorum Dr., Suite 150
Dallas, TX 75254
Payroll Administrator
Process Bi-weekly payroll for 400+ employees
Enter all PTO and short-term disability hours into Time link (Kronos)
Verify Vacation pay outs for terminated employees
Pay out Bonuses, Severance Pay and Incentives
Process any off cycle pay
Process child support and garnishment orders
Send child support payments through Expert Pay
Mail out and audit all Garnishment orders
Verify New Hire Paperwork
Handle any VOE’s and I-9 Verifications
The Ritz Carlton Hotel @ Dove Mountain January 2009 – August 2012
15000 North Secret Springs Dr.
Marana, AZ 85658
Staff Accountant/Paymaster
Process Bi-Weekly Payroll for 400+ employees
Enter all vacation and sick time into Time Saver (ADP)
Research and answer all payroll related questions
Enter all gratuities paid by the different outlets throughout the hotel
Run Payroll reports for HR Managers
Balance Cash Over/Short ledgers for 11 outlets
Balance credit card ledgers for entire property, Hotel & Golf
Balance the gift cards for both the Hotel and Golf
Re-class Marriott Reward certificates daily
Process journal entries for Golf rounds daily
Process A/P Invoices
Perform quarterly Audits for the accounting department
Process Journal entries and perform Month End procedures
Heritage Highlands Golf and Country Club HOA 2007 – 2009
Heritage Highlands Blvd.
Marana, AZ 85658
Finance/Accounting Assistant
Process member Payments
Input A/P Invoices and submit payments
Process Journal Entries
Process General Ledger Adjustments
Process Monthly Account Reconciliation’s
Assist in Payroll Functions
Process daily sales from Golf Shop/Food & Beverage and Front Desk
Process daily Bank Deposit
Handle any Collections
Administrative Assistant – Take Minutes for the ALCC Meetings
Premier Designs Inc. 2005 - 2011
Independent Sales Consultant
Sales and Marketing for Jewelry direct sales * Performing Home Shows
Compass Bank 2004-2005
5600 La Cholla Blvd
Tucson, AZ 85742
Customer Service Manager
Managed 2 FTE and 4 PTE
Responsible for the hiring and retention off all teller staff
Responsible for the staff scheduling and tracking vacation and sick time
Responsible for ensuring all work was proofed and cash was balanced daily
Responsible for branch cash ordering and staying within the branch limits
Responsible for ensuring that the guidelines for policy and procedures are followed
Responsible for counseling and quarterly reviews
Responsible for ensuring that our “shop” scores are within goal
Responsible for customer retention and achieving our referral and sales goals
Responsible for collecting on all overdraft accounts
Responsible for recovering all returned items and processing correction notices
Responsible for clearing all General Ledger Accounts
I am the Branch back up for opening new accounts and time deposits
Provide Notary Services upon request
Safe Q Credit Union 2002 - 2004
7200 N. Broadway Blvd
Tucson, AZ
Branch Supervisor
Supervised 3 FTE
Responsible for Opening and Closing the Branch
Responsible for ensuring the teller’s work is Balanced daily
Train branch staff, implement policy changes and any communications from the Main Office
Responsible for Month end reporting
Ensure that any disciplinary actions, Monthly and annual Reviews are administered according to policy
Handling Notary requests for the branch
Duties included the opening of new accounts, new loan origination and IRA Sales
Marketing both In and Outside of the Branch Office
Western Parcel Express 1992 - 2002
Chino, California
Office manager
Manage office of 2 support, 27 drivers and 20 shippers
Developed processes for continuous improvement and efficiency in the office and warehouse
Provided Monthly updates to Sr. Managers and Ownership
Research and resolve potential claims for several accounts
Daily check-in of more than 25 drivers, collect and sort invoices by shippers, balance and deposit cash, input information into computer to compile reports, submit information to corporate offices daily
Sort and account for all package proof of delivery invoices, file in sequential order by route and zip code for effective future tracking
Handle escalated customer complaints
Accountable for all C.O.D. packages shipped
Issue and track pickups for several accounts
Oversee the reconciliation process for C.O.D./P.O.D. tracing
Wells Fargo Bank 1982 – 1992
Woodland Hills, Ca
Lead Teller
Drive Up Teller
Safe Deposit Clerk
Merchant Teller
Collections and Overdrafts
Opening New Accounts
Assisted with Loan Data Processing
Month End reporting
Education
High School Diploma – Chatsworth High School, Chatsworth, Ca
Garnishment Classes Payroll Education Effective Management
Systems
SAP Kronos Marrpay
ADP MITS Opera
GCS – Real Time Merchant People Soft Profiles
Software
MS Excel MS Word PowerPoint
Pivot Tables
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