Front Desk Certified Nurse
Resume:
Michelle Madriz
La Habra, Ca. *0631
adxl5l@r.postjobfree.com
Objective: Seeking an opportunity to secure a position with a company in which my experience, along with my skills will be used to their fullest potential.
La Habra Convalescent Hospital
(September 2015- present)
Certified Nurse Assistant
Assist with ADL
Assure patients safety and comfort throughout my shift
Assist patient with shower
Assist with serving and feeding meals
Vital signs
Report any change of condition to my supervisor
Assure patients rooms are clutter free
Work Experience
Whittier Hospital Medical Center
(January 2018- April 2019)
Certified Nurse Assistant
Assist with the care of patients pre and post op.
Vital signs
1 on 1 patient care when needed
Measure intake and output and chart outcome
Help in the preparation of patients awaiting procedure
Floated to other departments as needed ex. DOU, ICU, POSTPARTUM
Trained as unit secretary for medical surgery department
oPaged staff, made requests for tests
oAnswer phones, made copies, faxes, scan
oSchedule appointments and maintain supplies
oAdmit/ discharge patients
oAdminister and maintain patient records
oBreakdown of medical charts for record keeping and coordinate billing
Adult Day Health Care Center
(August 2014- January 2015)
Program Aide/ Certified Nurse Assistant
Assist participants with daily exercises high function and low function groups
Upon arrival to care center provided guiding assistance to program room
Supervised activities
Assisted participants to restroom as needed
Assisted in serving of breakfast and lunch
Report change of condition to immediate supervisor
Daily charting
Leisure Court Health Care
(March 2013-July 2013)
Certified Nurse Assistant
Provided nursing care under direct supervision to assigned residents to achieve maximum level of independence
Bathed, dressed/ undressed residents to assist with personal care
Served and collected food trays as needed
Offered translation services to residents, families, and co workers as needed
Riviera Health Care
(November 2012-March 2013)
Certified Nurse Assistant
Provided high quality of patient care
Assisted residents with activities of daily living including help with meals, transferring using assistive devices, bathing, dressing and grooming
Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing
Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care
Royal Court Health Care
(September 2007- February 2011)
Certified Nurse Assistant/ Receptionist
In-depth knowledge of taking vital signs; temperature, blood pressure, pulses and respiration
Adept at bathing, dressing, and feeding of residents
Highly skilled in utilizing restorative measures in resident/ patient care.
Able to give compassion care to clients and residents
Well versed in ensuring the personal hygiene and nutrition standards of residents
Profound ability to provide patients with oral care, hair care, and nail care
Substantial knowledge of assisting residents in transferring and ambulation
Capable of handling bowel and bladder and recording results
Outstanding organizational abilities demonstrated through caregiving positions
Strong desire to serve the ill, disabled and elderly
Proven ability to deal tactfully with staff, residents and family members.
Demonstrated patience, tact, and cheerful position
Skilled in performing various housekeeping duties; clearing of care areas, and stocking and disposal of linen
Receptionist
Assist visitors/ family members/sales representatives and residents regarding inquiries in a warm and professional manner.
Handle responsibilities of answering and screening all incoming calls in a courteous and professional manner.
Manage all incoming and outgoing mail and process them accordingly.
Monitor business office machines such as telephone systems.
Maintain records of all the cash payments made to the facility.
Order and maintain inventory supplies.
Handle tasks of receiving and forwarding admission inquiries to the marketing department.
Received and assisted clients and escorted them to correct destinations, offices, rooms or meeting rooms.
Notify the nurse when a patient is detained in the reception area.
Took verbal and written messages and transmitted them to the exact person/ destination.
Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
Handled delicate situations such as customer requests, special needs, and complaints.
Coordinated maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures.
Maintained a neat, tidy and pleasant appearance of the reception area.
Mirada Hills Rehabilitation and Health Care Center
(May 2003- August 2007)
Certified Nurse Assistant
Assist bathing, personal hygiene, and dressing of residents.
Help with toilet and bathroom needs.
Handle emesis bags, urinals and bedpans.
Assist/ change residents with incontinence.
Take urine/ stool/ sputum specimens as directed by the supervisor.
Serve meals and assist those who cannot feed themselves.
Participate in admissions, transfer and discharge procedures.
Help move/ lift patients with limited mobility to chair/bed.
Assist/ encourage ambulation
Make beds, change bed linen to schedule or as needed, tidy residents’ rooms.
Monitor and record vital signs, blood pressure, temperature, pulse, respiration.
Observe and report relevant physical, psychological, social developments and interactions with fellow patients and staff.
Follow procedures for disease/ infection control
Follow emergency procedures and policies
Foster a cheerful, positive outlook and provide compassionate responses to patients’ emotional needs.
Nursing Skills
Patient care and safety
Medical Terminology
Electronic medical records
Vital signs and patient monitoring
Privacy/ HIPAA Regulations
Patient advocacy and support
Receptionist Skills
Remarkable receptionist experience
Sound working knowledge of office equipment such as copier, fax machines, and printers
Sound knowledge of basic accounting methods and practices
Ability to maintain working relationships with employees, physicians and the public
Knowledge of basic computer applications such as MS Word, Excel and web browsing
Proficiency in managing multiple telephone lines
Certifications and Qualifications
BLS/CPR certified
Certified Nurse Assistant, State of California
Bilingual in English and Spanish (reading and writing)
Education
Mirada Hills Rehabilitation Center (May 2003)
Certified Nurse Assistant Course
South Gate High School (1997-2000)
High School Diploma
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