Medical Billing Practice Administrator

Desirie M. Martinez

** ********* ******* ******: 785-***-****

East Rutherford, NJ 07073 Email: adxl4t@r.postjobfree.com

OBJECTIVE

I will obtain my Master’s of Science Health Administration from Fordham University in August 2023. I am hardworking, energetic and passionate about the Health Care Industry. I have over 7 years’ experience as a healthcare administrator. Excellent interpersonal skills for working with clinicians, administrative staff, associates on the front line, and external parties

WORK EXPERIENCE

The Institute of Family Health 11/2019 - Present

1894 Walton Ave

Bronx NY 10453

Practice Administrator

Manages the maintenance of provider schedules, and appropriate staffing of practitioners and patient services staff. Consults with supervisor when unable to resolve conflicts.

Investigates and resolves patient billing problems; pulls charts, speaks with providers, communicates with Professional billing, follows-up with patients.

Oversees and resolves problems relating to practice systems including appointments, registration, referrals, medical records, staff/patient relations and billing.

Prepare reports related to Epic system operations, work queues, charges, registration and insurance related issues.

Ensure that the Initiative runs smoothly, efficiently, and well-organized.

Responsible for managing, supervising, and organizing various aspects of our Family Medicine programs and activities on a day-to-day basis.

Provide oversight of all procedures established to monitor and manage the numerous processes that drive the production of our services. This includes overseeing facilities, staffing, policy, and finances to ensure that we provide the best possible care to our patients.

Douglas B Gultz, Family and Cosmetic Dentistry 03/2018 – 09/2019

Newark, N.J 07105

Practice Administrator

Assured staff is equipped to effectively perform day-to-day tasks and duties

Processed financial information and transactions for medical billing.

Maintained clinician database and over 1000 client files while ensuring strict confidentiality

Handled computer systems, typing/word processing, database and spreadsheets

Collaborated with referring physicians’ offices to assess accuracy and completeness of pre-procedure patient documentation.

Triboro Center for rehabilitation & Nursing

Bronx, N.Y 10456 09/2015 – 01/2018

Medical Administrator

Recommend changes in operational policies and procedures to ensure compliance with the organization’s guidelines. Ensured activities were in compliance with federal, state and local regulations and/or guidelines.

Assisted in the planning of short and long-range goals for the department, unit or division.

Prepared and evaluated proposals to implement new programs and expand existing ones.

Managed inventory and placed orders as required.

Trained new staff for the department.

Used Epic health systems to access, organize, store and share electronic medical records.

EDUCATION

FORDHAM UNIVERSITY~ New York, NY

Masters in Science, August 2023

Major. Medical Health Services Management

SOUTH TEXAS COLLEGE ~ McAllen, TX

Bachelors in Science, May 2021

Major. Medical Health Services Management

GPA: 3.64/4.0

Bronx Community College / CUNY ~ Bronx, NY

Associate in Science, February 2019

Major: Dietetics and Nutrition

GPA: 3.1/4.0

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