Victor Francisco Alvarez
Brownsville, TX 78520
email: adxl1k@r.postjobfree.com
OBJECTIVE: To obtain a position with an established and reputable organization that will enable me to use my strong leadership and organizational skills, my educational background, and ability to work well with people to ensure employee and client safety, and promote their mental, physical, and emotional well-being.
EDUCATION:
James Pace High School
314 W. Los Ebanos
Brownsville, TX 78521
Graduation Date: June 1992
Texas Southmost College
80 Fort Brown
Brownsville, TX 78521
Graduation Date: May 14, 2016 - Associates Degree in General Studies
G.P.A.: 3.5
University of Texas of the Permian Basin
4901 E. University Blvd
Odessa, TX 79762
Graduation Date: May 5, 2018 – Bachelor of Liberal Arts in Psychology
G.P.A.: 3.2
University of Texas at Arlington
701 W. Nedderman Dr.
Arlington, TX 76019
Anticipated Graduation Date: August 2022 – Master’s in Social Work
GPA: 3.0
EDUCATION
RECOGNITIONS: Member of Phi Theta Kappa Honor Society
Texas Southmost College Student Profile (http://www.tsc.edu/student_profile/victor-alvarez.php)
Dean’s List – Texas Southmost College and
University of Texas of the Permian Basin
WORK
EXPERIENCE: Good Neighbor Settlement House
1254 E. Tyler Street
Brownsville, Texas 78520
September 2020 – Currently
Case Manager
As a case manager at The Good Neighbor Settlement House, my duties and responsibilities include the following:
Perform Intake Screening
Conduct COVID-19 Assessment Screening
Conduct Motivational Interviewing
Conduct Adult Needs and Strengths Assessment
Provide basic needs for homeless population
Provide Client Interventions as needed
Conduct Street-Outreach for clients
Conduct home visits for clients as needed
Transport clients on company vehicle
Transport food on company vehicle as needed
Maintain Travel log
Maintain weekly log for hours worked
Maintain excellent driving record
Perform document retrieval as needed by client
Data entry on Texas Homeless Network Client Track
Create hardcopy client file
Attend all required online and/or in-person training
Collaborate with community partners
Attend community meetings
Apply for benefits and housing for clients as needed
Provide a safe and healthy environment for positive change
Communicate effectively and respectfully by email, text messaging, and phone calls
Collaborate with clients, management, and co-workers for best outcomes
Follow COVID-19 sanitation and safety standards
Perform all work activities and duties to Trauma Informed-Care Standards
Texas Tropical Behavioral Center
104 N Loop 499
Harlingen, TX 78550
October 2018 – February 2019
Caseworker – Mobil Crisis Outreach Team (MCOT)
As a caseworker for MCOT, my responsibilities and duties include the following:
Performing psychological evaluations using Child and Adolescent Needs and Strengths Assessment tool, Adult Needs and Strengths Assessment Tools.
Conduct clinical screenings and assessments to determine if inpatient psychiatric hospitalization is required.
Determine if ongoing service eligibility for patient is required either in office or within the community.
Coordinate, link, and authorize appropriate services for patient.
Monitor patient progress.
Maintain casefile for patient assigned.
Maintain client hours log
Maintain travel log
Conduct 24 hour follow up visits with clients
Transport client to clinic appointment and back home when client requests transportation
Stay UpToDate with online training as required
Travel to in person training as required
Be prepared to respond to on-call psychiatric emergencies on daily basis as part of Mobile Crisis Outreach Team
Perform all duties according to client-centered, evidence-based, trauma-informed level of care
Origins Behavioral Healthcare/ Men’s Campus
4405 Padre Blvd
South Padre Island, TX 78597
Recovery Advocate
May 2016- October 2018
As a Recovery Advocate, my responsibilities and duties include the following but are not limited to:
Transport clients by airplane from Behavioral Health facility in South Padre Island Texas to ongoing treatment center in Fort Lauderdale Florida (Sober Escort Service)
Transport client and family members to and from airport to the clinic to begin or conclude their treatment.
Conduct screenings, intakes and integrated assessments of clients to obtain information concerning substance use, mental health, medical history and all other pertinent information.
Identify screening/assessment tools and stage interventions and treatment models.
Conduct therapeutic treatment utilizing best practices of counseling, case management and crisis intervention in assisting clients toward their recovery process.
Assist on-site medical staff and other specialists with the assessments, evaluations, development, and implementation of treatment plans, for a client’s effective recovery.
Conduct and supervise on-site and off- site activities planned for clients.
Act as a liaison between clients and clinic staff and relay important client information relevant to their recovery.
Assist in setting up and serving clinic clients lunch or dinner. Supervise and monitor clean up after each meal.
Participate substantially in the development and implementation of a client’s recovery plan, and modify if need be.
Act as a mentor to new recovery advocate hires.
Counsel clients on an individualized basis when necessary.
Assist in planning and organization of client activities at clinic.
Attend in services and trainings significant to job functions.
Maintain client files and progress notes to address behavior or other relevant information.
Assist clinicians during family therapy session three days per week, every other week of the month, throughout the year.
Cavender’s Western Outfitter
4455N. Expressway 77/83
Brownsville, TX 78520
Assistant Manager
October 2013 – May 2016
As an Assistant Manager, my responsibilities and duties included the following:
Train store staff by reviewing products and sales training materials; deliver training sessions when needed; review employment applications.
Assist in setting up display ideas; follow display suggestions or schedules; construct or assemble prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; prepare merchandise for delivery.
Prepare sales reports by analyzing and categorizing sales information
Maintains a safe and clean store environment at all times but clearing any potential hazards for customers or employees.
Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
Assist store manager in creating employee work schedules.
Co-administer mandatory staff trainings and meetings.
Assist in the evaluation of employee performance when required.
Rio Grande Forwarding
6333 South Padre Island Hwy.
Brownsville, TX 78521
Traffic/Office Coordinator
Fall 1998 – May 2013
As a Traffic/Office Coordinator, my job responsibilities were as follows:
Work in collaboration with outside customers and internal departments to develop a schedule for the delivery of products or resources.
Monitor the import or export of materials or resources through the process to ensure on time delivery.
Troubleshoot problems to make sure a project or process remains on schedule.
Develop delivery schedules for various companies simultaneously to ensure work and product delivery is completed on time.
Evaluate and confirm that products are being transported and delivered on schedule.
Monitor communication and work between departments.
Fill out and submit documentation to U.S. Customs for import/export of merchandise.
Verify merchandise information on railroads, cargo ships, and tractor trailers for import/export clearance.
Translate English/Spanish between truck drivers and warehouse employees
Translate English/Spanish documents, conference phone calls, emails, and live communication during meetings between international shippers and clients
QUALIFICATIONS and SKILLS:
Possess high levels of professionalism and dependability skills.
Ability to read, write, and speak in both English and Spanish fluently.
Extensive experience working with individuals of all ages that have diverse personality traits, characteristics, and various socioeconomic backgrounds.
Take pleasure in treating everyone with the same respect and professionalism that is deserved and expected.
Able to deal with stressful situations and still maintain a high level of professionalism and etiquette.
Experience working with government entities to fill and evaluate proper import/export documentation.
Experience of conducting reference checks and/or potential personnel inquiries to previous employers.
Develop and plan personalized schedules for employees under my supervision.
Create, implement, and evaluate personalized schedules and programs for individuals seeking treatment for addictions or mental health issues and their recovery.
Participate substantially in a person’s treatment plan and development, implement any modification when necessary.
Proficient in data entry and office management, as well as supervisory experience.
Able to type 55 w.p.m., answer telephone, and able to multi-task in a high paced office setting while still paying attention to detail.
Advanced knowledge of Microsoft Word and Microsoft Office.
Advance problem-solving and creative thinking skills,
Advanced organizational and time management skills
Appreciate taking the lead in projects or assignments.
Possess excellent communication skills and customer service.
Have a strong work ethic, positive attitude, and possess self-motivation and initiative skills.
Willing to learn new skills and implement them as much as possible.
De-escalation Training
Mandated Reporter Training
Cultural Competency Training
Adult Needs and Strengths Assessment Training
Child and Adolescent Needs and Strengths Assessment Training
Warehouse experience in shipping and receiving, inventory control, transportation logistics, data entry, traffic control, hazmat training, and forklift operator.
Experienced grocery stocker and grocery sacker
Certifications: CPR Certified.
Adult Needs and Strengths Assessment training
Child and Adolescent Needs and Strengths Assessment training
Applied Suicide Intervention Skills training
REFERENCES:
Angel Russell
4405 Padre Island Blvd.
South Padre Island, TX
adxl1k@r.postjobfree.com
Blanca Cardenas
2656 Cottage Drive
Brownsville, TX
Brownsville Independent School District
Ira Slaid
4405 Padre Island Blvd.
South Padre Island, TX
Origins Recovery Centers
adxl1k@r.postjobfree.com
Jesus Gonzalez
Southwest Key
8700 Firewheel LN
Brownsville, TX 78520
John Rodriguez / Client Services Manager
Good Neighbor Settlement House
1254 E. Tyler Street
Brownsville, Texas 78520
Martin Zarate
Store Manager
Cavender’s Western Outfitters