Betsy Ribeiro

Taunton, MA *****

adxkxo@r.postjobfree.com

+1-774-***-****

Work Experience

Shift Leader

Dunkin' Donuts - Assonet, MA

September 2016 to Present

As a shift leader I am responsible for everything In my store while I am there Including handling money count down draws, cleaning and prep, customer service, computer input of financials for the day, overseeing crew members,opening and closing of store. PCA Personal Care Assistant

Cerebal Palsy - Taunton, MA

October 2014 to June 2015

Responsibilities

Clean, laundry, made food, gave medicine when needed, doctors appts. cashier

HONEY DEW DONUTS

2014 to 2015

supervisor

Dunkin Donuts

2008 to 2011

Education

n/a

Skills

• Senior Care

• Caregiving

• Food Service

• Shift Lead

• Shift Supervisor

• Fast Food

• Key Holder

• Team Member

• Customer Service

• Shift Management

• Food Preparation

• Food Safety

• Meal Preparation

Languages

• Portuguese - Expert

Assessments

Work style: Reliability — Proficient

May 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Basic computer skills — Proficient

December 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Medical receptionist skills — Proficient

October 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Attention to detail — Proficient

September 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service — Proficient

March 2023

Identifying and resolving common customer issues

Full results: Proficient

Restaurant manager — Highly Proficient

October 2022

Managing restaurant staff and meeting customer expectations Full results: Highly Proficient

Food service: Customer situations — Proficient

March 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Working with MS Word documents — Proficient

November 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Administrative assistant/receptionist — Proficient March 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Scheduling — Proficient

September 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Management & leadership skills: Impact & influence — Proficient September 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Call center customer service — Proficient

October 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient September 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

General manager (hospitality) — Proficient

September 2022

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Front desk agent (hotel) — Proficient

November 2022

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Office manager — Proficient

December 2022

Scheduling and budgeting

Full results: Proficient

Filing & organization — Proficient

December 2022

Arranging and managing information or materials using a set of rules Full results: Proficient

Data entry: Attention to detail — Proficient

February 2023

Maintaining data integrity by detecting errors

Full results: Proficient

Food safety — Proficient

September 2022

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Legal skills — Proficient

January 2023

Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting

Full results: Proficient

Retail customer service — Proficient

March 2023

Responding to customer situations in a retail setting Full results: Proficient

Written communication — Proficient

February 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Teamwork: Interpersonal skills — Proficient

March 2023

Responding to challenging team situations at work

Full results: Proficient

Proofreading — Proficient

March 2023

Finding and correcting errors in written texts

Full results: Proficient

Inside sales — Proficient

March 2023

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Warehouse safety — Proficient

March 2023

Using safe practices in a warehouse setting

Full results: Proficient

Verbal communication — Proficient

March 2023

Speaking clearly, correctly, and concisely

Full results: Proficient

Administrative assistant/receptionist — Proficient March 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer focus & orientation — Proficient

March 2023

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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