Administrative Assistant Data Entry

SHANNON BULLARD

Nashville, United States *****

******************@*****.*** / 629-***-****

SUMMARY

Highly-motivated and hard working individual with extensive experience and desires to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills with an upbeat and positive personality. Motivated to maintain customer satisfaction and contributing to a company's success.

SKILLS

Data Management

Critical Thinking

Organizational Skills

Supervision & Leadership

Customer Service

Planning & Organizing

Cash Deposit Preparation

Document Retrieval

Proposal Writing

PC Proficient

Types 60 WPM

Records Management Systems

Accounting Skills

Recordkeeping and Bookkeeping

Program File Distribution

CRM and Office Management Software

Report Analysis

Data Entry Documentation

Meticulous Attention to Detail

Task Prioritization

Professional and Courteous

Database and Client Management Systems

Multi-Line Telephone Systems

Document and File Management

Schedule Management

Confidentiality and Data Protection

Computers and Technology

Microsoft Office Suite

Office Equipment Operation

Multitasking and Time Management

EXPERIENCE

Administrative Assistant / TRG Customer Solutions - Nashville, TN 10/2016 - 01/2020

Developed administrative processes to achieve organizational objectives and improve office efficiency.

Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.

Directed customer communication to appropriate department personnel.

Tracked and submitted employee timesheets to prepare for payroll processing.

Coordinated appointments, meetings and conferences.

Organized both physical and digital files and updated reports to coordinate project materials.

Maintained accurate department and customer records.

Responded effectively to sensitive inquiries or complaints.

Scheduled appointments, meetings and events for management staff.

Utilized editing programs to proofread content for typo-free emails, memos and documentation.

Answered phone calls and emails to provide information, resulting in effective business correspondence.

Provided secretarial and office management support while building cooperative working relationships.

EDUCATION AND TRAINING

Associate of Business Administration: Business Finance 01/2015

Devry - Online Degree Program

Medical Laboratory Technology: Medical Terminology 05/2004

Nashville College of Medical Careers - Madison, TN

High School Diploma 05/1992

Hunters Lane High School - Nashville, TN

JUST A LITTLE BIT ABOUT ME,

I'm a people pleaser. I enjoy spending all my extra time with my family.

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