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Customer Service Sales Consultant

Location:
Palm Bay, FL
Salary:
20
Posted:
June 07, 2023

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Resume:

Palm Bay, FL *****

321-***-****

adxkv7@r.postjobfree.com

EDUCATION AND

TRAINING

Highschool diploma

Brevard Adult & Community

Education, Melbourne, FL

December 2018

High School Diploma

Bayside Highschool, 1901 DeGroodt

Road S.W.. Palm Bay, FL 32908

November 2018

SUMMARY

Flexible hard worker ready to learn and contribute to team success. Highly- motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. SKILLS

EXPERIENCE

ENGINEER

United States Marine Corps, LCPL Camp Pendleton, CA March 2019 - March 2023

JOSUE D GARAY

• Work Planning and Prioritization

• Team work skills

• Attention to detail

• Fast learner

• Leadership skills/course

• Public speaking

• Problem solving abilities

• Organization

• Creativity

• Inspections

• Verbal and Written

Communication

• Time Management

• Operated successfully under wide range of lighting, weather and stress conditions to complete missions.

• Applied technical knowledge to help promote safe work environment and enhance customer satisfaction.

• Maintained peak physical condition to stay ready for challenging missions.

• Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.

• Reviewed completed work to verify consistency, quality and conformance.

• Managed and counseled squads of 15 for 3+ years

• Monitored Marines performance and addressed issues.

• Trained Marines on additional job positions to maintain coverage of roles.

• Assigned tasks to associates to fit skill levels and maximize team performance.

• Transported and safely delivered items to prevent damage or loss.

• Navigated routes with relevant map programs and GPS systems.

• Obeyed traffic laws and follow established traffic and transportation procedures.

SHIFT LEADER

RaceTrac Melbourne, FL January 2018 - February 2019 ASSOCIATE

Winn Dixie Palm Bay, FL January 2017 - January 2018 SHOE DEPARTMENT MANAGER

Marshalls Palm Bay, FL January 2015 - March 2017

• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

• Utilized PowerPoint to to present data and information with text, diagrams with animation.

• Received, sent and edited emails through Microsoft Outlook.

• Formatted documents with Microsoft products to follow specific corporate style guides.

• Maintained calendars, contacts and corresponding notes with Microsoft Outlook.

• Created, saved and shared documents for internal team.

• Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

• Supervised and led employees to maintain productivity and customer service levels.

• Handled escalated customer concerns and emergencies in absence of manager or supervisor.

• Delegated tasks to employees and monitored activities and task completion.

• Coached team members to increase productivity and reduce workplace accidents.

• Mentored and coached staff by giving employees suggestions and feedback to improve job performance.

• Upheld company standards and compliance requirements for operations.

• Managed daily workflow and scheduled staff for adequate coverage.

• Answered customer questions and provided store information.

• Built and maintained relationships with peers and upper management to drive team success.

• Supported management team to facilitate task completion and meet performance goals.

• Arranged and stocked new merchandise following placement directions.

• Followed cleaning and sanitation guidelines to meet health and OSHA requirements.

• Updated inventory and production information using warehouse management systems and scanner guns.

• Investigated and resolved issues to drive better service for customers and employees.

• Greeted customers to determine wants or needs.

• Cleaned shelves, counters and tables to maintain organized store.

• Resolved customer complaints regarding sales and service. CAR SALES CONSULTANT INTERN

Dodge Orlando, FL November 2022 - March 2023

LANGUAGES

English

ADDITIONAL INFORMATION

ACTIVITIES AND HONORS

CERTIFICATIONS

• Coached, developed and motivated team to achieve goals.

• Directed and coordinated products, services and sales activities.

• Determined price schedules and discount rates.

• Assisted in employee recruitment, hiring and interview processes.

• Operated cash register or POS system to receive payment by cash, check and credit card.

• Followed up with customers to build long-term relationships and successful referrals.

• Managed sales negotiations and financing options.

• Explained differences between models to clients, comparing and discussing capabilities and features.

• Greeted customers at arrival to build positive relationships and discuss vehicles.

• Responded to inquiries from potential customers via email and telephone.

• Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.

• Showcased vehicle features and took customers on test drives in local area.

• Educated customers about sales processes, warranty requirements and service standards.

• AWARDS, National Defense Service Medal Sea Service Deployment Ribbon Global War on Terrorism Service Medal Global War on Terrorism Expeditionary Medal

• National Defense

• Service Medal Sea Service Deployment Ribbon

• Global War on Terrorism Service Medal

• Global War on Terrorism Expeditionary Medal

• Military leadership/mentor seminar and certification

• Combat Lifesaver Certified

• CyberAwareness Challenge

• MC Records Management Course

• Risk management



Contact this candidate