Russell Lukach-Krueger

*** * ***** ***

Spokane, WA 99207

Phone: 509-***-****

E-mail: adxkv3@r.postjobfree.com

Website: http://www.rutakus.net

Objectives

I’m interested in a change in adventure i.e. new career in something that give me a challenge. I consider myself a fast learner, and a good team player. But I can also work well on my own with little to no direction on what to do once the position is learned. I also have the ability to multi-task. I feel I can make a contribution to any services department within a company.

Education

Bachelors in Science major: Software Systems Engineering, minor: Business Management. (Feb 2008)

GPA: 3.91

Experience

Owner/Founder (06/01/2010 – Present

Rutakus/Rust Of All Trades. Spokane, WA

Manages all aspects of Rutakus, computer repairs, updates, backup, restore and issue resolution, sales of computer hardware/software. Customer service for troubleshooting, recommending and upgrades, home setups, manages the marketing and online advertisements to increase online presents, maintains inventories of retail stock. Webhosting, maintains company web servers, security controls to prevent hackers from infiltrating company information its 12 websites. Analyzes, designs, programs debugs, and modifies software for network application programs. Uses current programming language and technologies, writes code, completes programming and performs testing and debugging of applications. Maintained budget for company

Crew Lead/Crew (01/05/2017 – 7/2/2021)

Kellermeyer Bergensons Services. Spokane, WA

In charge of cleaning the store(s) and upkeep throughout the day/during store hours.. In the morning I assign everyone tasks to get done and the main ones are breakroom, drinking fountains, elevator, bathrooms, following our vacuum map (usually vacuuming half of one floor) or per daily vacuum map. Also tasked to get done any special request or make sure other needs are taken care of for the store In charge of making a schedule and making sure there is enough coverage to ensure all tasks can get done in a reasonable amount time. I’m also tasked to make sure we have a good supply of cleaning chemicals, things to stock the bathrooms, and any other supplies that maybe be used by housekeeping. Stores I have cleaned; Macy’s, Home Depot, Kohls, Kmart, and JCPenney’s. Currently the Lead at Kohls Northtown

Tier 2 Android Technical Support/Warranty At&t Wireless (11/19/2012 – 03/29/2014)

West Corporation. Spokane, WA

Responsible for sells of merchandise, receive, check and shelve merchandise orders, perform all register operations, reviewed all department and merchandise information as to have a better understanding for products. Actively seeking out customers to assess their needs and provide assistance. Processed hunting and fishing licenses on WDFW computer system. Able to work in adjacent departments, ensure that assigned areas are clean, shoppable and safe. Maintained in store inventory for in-stock, respond and resolve customer requests and concerns.

Skills

Computers: Microsoft Office(Access, Powerpoint, Word, Excel, Outlook, PCs (i.e Windows/Linux) Android, typing, Chrome, Firefox, Internet Explorer/Edge, Web server administration experience, Database experience, printers, and copiers/etc office equipment.

10+ years’ experience in customer service

The ability to multi task and attention to detail.

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