Material Handler Service Representative

Omar Melendez

**** ***** ***. ****, **, *****

Phone: 224-***-****

E-mail: **************@*****.***

Objective

A position in which my experience and education continue to be exerted and further developed in a competitive environment.

Qualifications

A talented, dedicated, fully bilingual (English/ Spanish) hard worker with an academic background in psychology. Experience working in customer service. Additional experience in management, warehouse, forklift driving, production and convenient stores.

• Quick study with the ability to easily grasp and put into application new ideas, concepts, methods and technologies.

• Dedicated, innovative and self- motivated team player/ builder.

• Exceptional organizational skills, oral/written communication, interpersonal, analytical and problem resolution skills.

• Thrive in both independent and collaborative work environments.

• Fully bilingual, English and Spanish.

• Forklift driver

Experience Highlights

Apr 2020 to present

Floor attendant, evaluator of inventory and cashier at Anne's Market AMTEC, IL Feb 2020 – Mar 2020

Material Handler

● Packing

● SAP system user

● Picking with scanner

Labor Solution Jan 2019 – Jan 2020

Doing shorts terms jobs

Siemens Apr 2017 to Dec 2018

Shipping & Material handler

● Packing

● SAP system user

● Picking with scanner

Lete Staffing

Doing shorts terms jobs

Stradis Aug 2016 – Dec 2016

Picker

● Filling medical pick list

● Inventory modification

Fuji machine Jun 2016 – Aug 2016 Picker

● Shipping using ups for smaller parts

American blending filling (Visual pak company) Jan 2013 - Dec 2015 Palletizer, Operator

Igm solutions (Part time) Production Mar 2013 - Dec 2013

• Shipping, receiving • UPS • invoicing • Data entry • Receive & prepare bill of lading • Sealing trailers for shipping • cycle counts • Dispatch • Trailer inspection • Dock maintenance • Labeling Lambs farm Jan 2011 – Dec 2012

Ride Operator

• Direct support to mentally disabled employees

• Supervision of the participants and their task

• Customer service

• Feeding and maintain farm animals

• Operator of rides

• Cashier

Armcore Apr 2010 – Sep 2010 Bag inspector\ machine operator

● Convert measurements into fraction

● Calibrate the machine

● Feed the machine with raw material

Rite-Aid Drugstores 2007-2008

ASSISTANT AND PPR MANAGER

• Support the manager on all general store task • Stock goods • Provide excellent customer satisfaction • Data entry for accurate invoicing • Perform bank deposits • Compile recalled products for returns • Responsible to open and closing the store • Order special items • Train new employees • Supervise store construction (PPR) • Reconcile the cash register • Planograms • Unload and load merchandise • Opening & closing of the store Seven - Eleven gas station 2006 - 2007 Cashier

• Perform cash and credit transactions

• Operate cash and credit card transactions

• Balanced cash drawer at close of shift stocked retail shelf

• Clean and keep organize the store

Nypro Medical manufacturer 2005-2006

Package Inspector

• Inspect medical device components

• Assembler of components

• Able to work in a clean room environment

2000-2005 Medi-Tec Clean room services

Customer Service Representative

• Receive customers inquiries and orders • Resolve customer complaint and follow up until • Provide information and direction to customers resolution • Coordinate meetings with customers and company • Ensure customers satisfaction

• Acted as a liaison between customers and • Coordinate customer services including pick-up company and deliveries

• Contact new customers to expand market

Education

GED - 1998

2003 Inter American University

Associated degree in Psychology with a total 110 credits Computer skills: SAP, Excel, Power point, Microsoft works and SSPS (statistical measurement, statistical analysis and interpretation)

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