LORETTA D. WALKER

**** ***** ****** ****** # ***, Port Saint Lucie, FL 34952

772-***-**** • adxkrj@r.postjobfree.com

PROFESSIONAL SUMMARY

Results-driven, detail-oriented healthcare professional with solid background of providing compassionate and efficient care to clients, adhering to confidentiality procedures, and delivering clear communication. Establish relationships with individuals from diverse cultures and socioeconomic backgrounds. Proven ability to prioritize tasks to meet crucial deadlines, and work effectively in fast-paced environment. Demonstrate complex problem-solving, conflict resolution, and critical thinking skills.

KEY SKILLS

Strategic Planning Team Leadership Staff Training and Development

Multitasking Time Management Relationship Building

Planning & Coordination Performance Management Client Relations

Office Manager Human Resource Alzheimer’s

Director Of Office Services

EDUCATION

Colorado Technical University, Colorado Springs, CO

Bachelor of Science in Business Administration: Healthcare Management, 2017

Related coursework: Administration in Healthcare Services; Current Legal, Ethical and Regulatory Issues in Healthcare; Fiscal Management in Healthcare Services; Fundamentals of Reimbursement in Healthcare

COMPUTER SKILLS

Microsoft Office Word, PowerPoint, MatrixCare

WORK EXPERIENCE

DIRECTOR OF OFFICE SERVICES: 2023: INTERVIEWING CAREGIVERS, HIRING CAREGIVERS, MENTORING CAREGIVERS, ORIENTATION NEW HIRES, MONTHLY REPORTS FOR EXCUTIVE DIRECTOR, UPDATE INSERVICES TO CAREGIVERS, JOB FAIR FOR RECRUITING CAREGIVERS, SUPPIES FOR INTER OFFICE, BACKGROUND CHECKS,

Case Manager: Objective: To manage the process and coordination of caregiver schedules and ensure client’s needs are fulfilled 2017-2022

Evergreen Home health, Stuart Certified Nurse’s Assistant, 2021-present

Provided compassionate care to patients. Established rapport with patients and family members to answer inquiries and provide assistance.

Assisted patients with activities of daily living, as well as healthcare needs

Transported patients by wheelchair and ensured safety procedures were enforced

Recorded pertinent medical information to ensure accuracy

The Brennity at Tradition, Port St. Lucie

Certified Nurse’s Assistant, 2015

Provide quality patient care to residents. Assist with administration of medication, personal hygiene, and ambulating patients. Establish rapport with patients and family members.

Operate medical equipment safely and effectively

Follow HIPAA guidelines to ensure compliance with confidentiality standards

Participate in training programs and continuing education to advance professional development

Bright Star Nursing Agency, Jupiter, FL

Home Health Aide, 2014

Provide quality care to patients within homes. Assist and supervise daily personal activities.

Arrange transportation for patient appointments

Maintain health records and record progress made during treatment

Communicate informationregarding patient or clientto case manager

Communicate safety precautions with patients to ensure fall prevention and body mechanics

Emeritus of Jensen Beach/Brookdale Assisted Living, Jensen Beach, FL

Certified Nurse’s Assistant, 2015 – 2016

Provided compassionate care to patients. Established rapport with patients and family members to answer inquiries and provide assistance.

Assisted patients with activities of daily living, as well as healthcare needs

Transported patients by wheelchair and ensured safety procedures were enforced

Recorded pertinent medical information to ensure accuracy

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