CYNTHIA M. PECK

*** * ******** ****** 860-***-****

Manchester, Connecticut 06042 adxkqb@r.postjobfree.com PROFILE

Accomplished, Accounting/Customer Service Professional. Background features consistent excellence in visible, highly responsible roles. Unique combination of financial/accounting knowledge, organizational ability, and client service skills. Exceptional problem solving skills—able to research, analyze, recommend and implement solutions. PC skills include MS Office and Applied, Real World, Helios accounting software.

EXPERIENCE

2010 HEADWAY CORPORATE RESOURCES – Raleigh, North Carolina Field Interviewer

Sponsored by the United States Public Health Service, interviews via laptop randomly selected respondents on subjects regarding health issues and patterns of substance abuse. Maintains and transmits record of progress in field daily. 2010 – 2010 CENSUS BUREAU – Hartford, Connecticut

Assistant Team Leader

Assisted team leader by performing delegated tasks meeting with census takers, reviewing work, answering questions, reviewing time sheets. Substituted for team leader on vacation. Ensured census procedures were followed. Performed field work. 2006 – 2009 KELLY EDUCATIONAL STAFFING – Farmington, Connecticut Teachers’ Assistant

Assisted head teacher in grade levels from School Readiness through High School. Duties included support in Math, Reading Comprehension, individual attention for Special Education students, grading papers, supervising recess and cafeteria. 2004 – 2005 TELETECH – Enfield, Connecticut

Provider Services Advisor

Resolved complex claim issues for major health providers in high volume call center environment. Responded to inquiries regarding Benefits and Eligibility, Pre-Existing conditions, Prior Credible coverage, Authorization, Pricing, Allowed Amounts, and Benefits Waiting period.

2003 – 2004 S.S. WORLDWIDE DISTRIBUTION CENTER – Colchester, Connecticut Accounts Payable Clerk

Data entry, matched invoices to purchase orders and packing slips, check printing through month end procedures. Handled vendor inquiries, researched vendor statements, interfaced with purchasing department to verify cost. 1987 – 2003 BANKNORTH INSURANCE AGENCY – Wethersfield, Connecticut Insurance Company Payable Administrator

Performed diverse organizational accounting and provider service. Ensured business was booked in accordance with established policy. Communicated with sales staff and commercial lines department as well as accounting and underwriting departments of carriers to resolve accounting issues.

EDUCATION

Acquired near equivalent of Bachelor of Arts degree through combination of formal academic coursework, professional development training, and hands on experience. Colleges attended include

:Manchester Community College, Hartford Community College, University of Hartford. Coursework featured emphasis on Liberal Arts, and included Victorian Literature, Political Science, Western Civilization, Accounting and Information Technology. Presently engaged in acquiring Associates Degree in Graphic Design at Manchester Community College.

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CYNTHIA M. PECK

137 F Hilliard Street 860-***-****

Manchester, Connecticut 06042 adxkqb@r.postjobfree.com