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Specimen Collector Service Representative

Location:
Atlanta, GA
Posted:
June 07, 2023

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Resume:

Amanda Holland

** ****** **** ***

Rienzi, MS ***65

256-***-****

adxkpl@r.postjobfree.com

EXPERIENCE

September 2021 - present

Specimen Collector • Floater • Aegis Sciences Corporation

Collects and processes specimen from clients while maintaining quality and safety standards

Follows HIPAA laws to ensure client confidentiality is maintained

Travels to provide coverage to five clinics on a weekly basis

Collects and verifies client demographics to ensure accurate billing

Collects data from specimen results and creates reports in Microsoft Excel to present to client on a weekly basis

Provides clear and consistent communication to Nurse Practitioner, Clinic Director, and other client staff to ensure client is supported

Meets with client staff to prepare a weekly schedule in Microsoft Word

Conducts weekly inventory of supplies and places appropriate orders for each clinic location

Discusses weekly goals at each client location to ensure quality service

February 2021 – September 2021

Business Development Manager • Sales • Refreshments INC

Presented products and available services to acquire new customers

Organized and filed documents so that they are easily accessible

Created and presented presentations using Microsoft PowerPoint

Communicated with potential and existing customers to sell additional products and services

Communicated with team to ensure excellent customer service

Researched multiple companies to obtain information that allowed communication with decision makers

Communicated with sales team to convert leads to billable accounts in a remote setting

February 2019 – February 2021

Team Lead • Warehouse Supervisor • Refreshments INC

Used leadership skills to guide a team of 8 to effectively complete daily functions

Used conflict resolution techniques to ensure that the team worked well together

Opened and closed warehouse while ensuring safety protocols were met

Received and input invoices into computing system for proper accounting

Completed checks to ensure that all customers orders were fulfilled before ending the work day

Retrieved sales data and input finding into Microsoft Excel spreadsheet for the team to review

Adjusted product levels according to current customer demands

KEY SKILLS —

Time Management

Clear written and oral communication

Self-guided

Microsoft Word, Excel, and Powerpoint

Administrative skills

EDUCATION

Customer service

Remote work

Accurate documentation

Management

MISSISSIPPI STATE UNIVERSITY

January 2022 – November 2022

Pharmacy Technician Certification Course

AMERICAN INTERCONTINENTAL UNIVERSITY, Atlanta, GA

March 2010 – November 2011

Associates Degree in Business Administration

AMERICAN INTERCONTINENTAL UNIVERSITY, Atlanta, GA

June 2011 – November 2011

Certification in Medical Coding and Billing

REFERENCES

Tony Duckworth. Warehouse Manager, Refreshments INC. Corinth, MS. 662-***-****

Lori Blakeney. Area Sales Manager, Aegis Sciences Corporation. Mississippi. 601-***-****

Shelby Green. Customer Service Representative, Appen jobs. Childersburg, AL. 850-***-****



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