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Service Representative Customer

Location:
Pretoria, Gauteng, South Africa
Posted:
June 07, 2023

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Resume:

Experienced, detail-orientated Financial Accountant with 9+ years of professional accounting experience across various industries, responsible for processing accounting entries effectively and accurately. Seeking a position within your company which will allow utilization of my problem-solving and analytical skills as well as advanced understanding of popular accounting software to provide management with accurate and timely operational financial information to effect employer growth and success. Dedicated Financial Accountant with a keen interest in the cost-efficient operations of the organization. Knowledge of VAT returns, Reconciliation statements, Profit and loss statement, Trial balance and other financial reports. Prepares budgets, conduct cost/revenue analysis, maintain asset register and other financial reporting. Oversee accounts payables & receivables and ensures files are complete and maintained as needed.

• Software proficiency

• Data Analysis

• Knowledge of regulatory standards

• Attention to details

• Data analysis

• Strong communication skills (Verbal and Written)

• Critical thinking

• Problem solving, Organizational skills and solution driven

• Trustworthiness and reliability

• Team player

EDUCATION

Qualification Institution

Degree Bcompt - Cost and Management Accounting UNISA Certificate Computerised bookkeeping UNISA

Diploma Financial Management Tshwane North College Matric Commerce Micha-Kgasi High

PROFESSIONAL EXPERIENCE

Company Industry ERP Acc Software Period

Fidelity Services Group Security SAP Jun'22 - Current United National Breweries FMCG SAP and sage 300 Jun'18 – May'22 Forest Flooring Construction Palledium Sep'16 – May'18 Ver-Tex Solutions Debt Collection Pastel Jul'13 – Aug'16 Aegis Global Customer care Inhouse system Feb'08 – Dec'11 Standard Bank Financial Service Inhouse system Jan'06 – Dec'07 Nono Radise

2171B Moagi Section,Mabopane (Pretoria)

072-***-**** adxko6@r.postjobfree.com

OBJECTIVE

CAREER SUMMARY

SKILLS SUMMARY

FIDELITY SERVICES GROUP: FINANCIAL ACCOUNTANT

• Prepare general ledger reconciliations

• ME2L analysis and prepare accruals and prepayments journals

• Monthly profit and loss reporting and analysis of variances

• General Ledger and bank statement reconciliation

• Clear open items

• Revenue forecasting, give insights on actual revenue vs forecasted

• Prepare WAR (weekly activity report) for all sales and revenue per unit received

• Prepare CAPEX

• Maintain and reconcile fixed asset register and run monthly depreciation journal

• Stock valuation to GL reconciliation

• Wage to revenue analysis

• Preparing customer write – off templates (debit order rejections)

• Address and assist with internal and external audit queries UNITED NATIONAL BREWERIES: ACCOUNTANT – June’19 to May’22

Compiles and populates entries to Trial Balance level i.e. Capturing and processing of cashbook entries, preparation and submitting of weekly and monthly journal entries, including calculations to support Accruals, Provisions and Prepayments.

Send out Profit and Loss statement to operations and analyse trends on Profit and loss statement and Trial Balance.

Monthly reconciliation of bank balance between General Ledger and bank statement

Preparation of General Ledger Reconciliations

Reconcile and balance all clearing accounts

Produce cost reports and analyze variances

Provides data required to support analysis of income and expenses in comparison to budget,

VAT return calculations and submissions

Tax return calculations and submissions

Address and assist with internal and external audit queries UNITED NATIONAL BREWERIES: ASSISTANT ACCOUNTANT – June’18 to May’19

Raising and issuing customer invoices

Debtor and creditor control (monitoring and follow up of settlement of debtors, and timeous settlement of creditors)

Maintain receivables and payables Age analysis

Preparation of departmental budgets and forecasting reports.

Recording of stock movements and stock verification

Capturing and uploading bill of material and reconciliation of raw material report.

Cost containment

Record and reconcile monthly production and stock journal.

Raise supplier order and measure monthly consumables vs revenue

Recording office expenditures and ensuring these expenses are within the set budget

Petty cash management.

FOREST FLOORING – ASSISTANT ACCOUNTANT

• Preparing documents for billing and payments.

• Completing Purchase orders, GRV’s and processing invoices.

• Assist with preparation of management accounts.

• Debtors and creditors Accounts Management

• Control/Manage Customer credit and chase debt.

• Cash book, Petty cash and Bank Reconciliation

• Process Payroll in a timely manner

• Prepare bank deposit from cash transactions on site.

• Checking and processing staff expense claims

• Assist with VAT returns, and General Ledger postings VER-TEX SOLUTIONS – FINANCE CLERK

• Provide clerical and administrative support to management

• Petty cash, Cash book and bank reconciliation

• Maintain an orderly accounting filing system.

• Suppliers Accounts Management and debt collection.

• Contacting customers for payment due through phone calls and email and negotiating re-payment terms.

• Train new collection staff and perform call audits.

• Keeping accurate records for all daily transactions of receipts from customers and weekly payments to suppliers.

• Assist with budget preparation and monthly/quarterly/ annual financial statement AEGIS GLOBAL – CUSTOMER SERVICE REPRESENTATIVE

• Open and Maintain customer accounts by recording account information.

• Maintain financial accounts by processing customer adjustments

• Resolve product or service problems by clarifying customer complaint, determining cause of the problem, selecting and explaining best solution to solve problem, expediting correction and following up to ensure resolution

• Assist with placement of orders/cancelation/upgrades, refunds, or exchanges.

• Work with Customer Service Manager to ensure proper customer service is being delivered.

STANDARD BANK – TELLER AND ENQUIRIES CONSULTANT

• Reconcile cash drawer by proving cash transactions, counting, and packaging notes and coins.

• Maintains customer confidence and protects bank operations by keeping information confidential.

• Complies with bank operations and security procedures by participating in all dual- control functions; maintaining customer traffic surveys; auditing other tellers’ cash and assisting in certification of proof,

• Cross-sells bank products by answering inquiries, informing customers of new services, products, and promotions.

• Provide account services to customers by receiving deposits and loan payments, cashing cheques, issuing bank guarantee cheques, answer service questions telephonically or in person referring to other bank services. REFERENCES

Name Company Contact

Rebone Marutha Fidelity Services Group 083-***-**** Aphinda Jobela United National Breweries 071-***-****



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