Michael Gallegos

*** * ****** **.

Farmington, NM 87401

505-***-****

adxkmb@r.postjobfree.com

EXPERIENCE

Instacart, multi cities-personal Shopper

March 2020-present

Responsible for finding jobs on app to make some money. Customer Service, problem solving, time management and self motivated position. Taking a list of items a customer requested from a variety of stores in different cities. Finding replacement for any items that the store did not have, giving customers options and ability to purchase items they wanted.

Janice Tax Services, Farmington NM

Seasonal-tax season 2019-present

Informing clients or employers on the tax preparation process.

Collecting relevant financial records, including pay stubs and income statements. Inputting data from financial records into tax return software or databases Using applicable federal, state and local tax law to determine deductions and how much each client will pay or earn on the return.Completing and filing tax documents with appropriate agencies, like the IRS, state and local government entities. Acting as a representative for clients with applicable agencies as required.Building customer relationships to promote and expand the business

Safeway, Salida, CO

Grocery Manager April 2014 - March 2022-Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible for continuously improving job performance. Provides feedback and recommendations to Store Director, District Manager or VP of Operation Departments, and Division Management Teams. Positions that report directly to this position: Assistant Grocery Managers, Stock clerks. Performing tasks essential to the proper functioning of the department including keeping a simplified backroom, ordering with Simplification practices in mind, hiring & staffing, training & development, scheduling and managing payroll. Delegating tasks to team members and empowering them to take on new challenges, being certain to provide timely feedback and annual performance reviews that focus on their growth and professional development. Provide incredible customer service; ensuring team members are out the floor proactively approaching customers in helping them locate products and offering suggestions and solutions to complete their meals to cross-merchandise products and highlight Menu magazine featured items, with the aim of driving store and department sales.

People's Choice Mortgage, CO Springs, CO

Sr. Loan Officer-September 2010 - April 2014-Reading and reviewing financial documents in order to make sound financial decisions. Working directly with processors, Account Executives, Escrow officers and funders. Keeping customers informed throughout the entire loan process and making sure their best interest was always put first. Working with FHA/VA and Conventional loans. Input the required information for the 1003, making sure to follow guidelines and follow HUMDA laws, pre-underwrote each file gathering all needed documents needed to get approved or CTC, funded loan, got the final HUD-1 statements and turned in all federal and state requirements for each loan.

USAA Mortgage, Colorado Springs, CO

Sr. Loan Processor MONTH 2007 - August 2010-Reading and reviewing financial documents in order to make sound financial decisions. Working directly with underwriters and loan officers to understand the financial picture for the customer. Working with FHA/VA and Conventional loans throughout the whole Country and Puerto Rico. Effectively provide professional internal and external communication whether written or verbal. Keeping customers informed throughout the whole loan process, following all HUMDA and state/federal regulations. Worked with secondary to lock loan rate and making sure it not only in the best for the customer but also made the company the most profit.

Skills-Management, ICC, bookkeeping, tax software Microsoft Word, payroll software, schedule software, 1003 software, DU, LP and loan software, customer service, smartphone, general office duties, computer skills, communication skills. Multi tasking, team player, ability to change and grow with a company, merchandising, building displays and ability to step into different rolls in both mortgage and grocery industry without a hitch.