**** ******** ****** *******, **. ***** /(home)281-***-**** (cell phone) 713-***-****
Sandra Rhea, RN-BC, BSN, MEd.
Education
Texas Woman’s University Bachelor of Science 1969-1973
Prairie View A& M Master of Education 1978-1984
In Counseling
Employment History
St Joseph Hospital 7/2022-3/2023
Psychiatric Nurse Educator II
Responsible for ongoing training and educating staff.
Identify high risk, high-volume, or problem-prone areas.
Coach staff when at risk behavior was identified
Universal Health System
Cypress Creek Psychiatric Hospital 05/12/2015 – 12/31/2021
Assistant Director of Nursing
Responsible for directing and coordinating the operation of the nursing department.
Monitor nursing units.
Assist Nurse Managers with nursing and managerial problems/issues.
Assist with maintenance of compliance with regulatory and accreditation standards.
Track medical errors and adverse patient events.
West Oaks Hospital 1/1/1996 – 5/01/2015 (Part Time & Full Time)
Director of Admission
Responsible for directing and coordinating the operation of the Admission’s
Department.
Assist with compliance with regulatory and accreditation standards.
Responsible for ongoing training and educating staff.
Pre Cert Nurse/Utilization Review Nurse/Case Manager
Responsible for notifying insurance company of patient’s admission
Collaborate with other hospital services (e.g., medical staff, pharmacy service, social work service, etc.) to plan and implement patient care as necessary in meeting the needs of the patients.
Responsible for implementing a safe discharge plan.
Ben Taub Hospital 8/1/2002 – 1/1/2015
Medical- Surgical Professional Project Coordinator
Responsible for assisting nurse managers with Performance Improvement Projects
Responsible for charts audits
Responsible for monitoring Room for Improvement (RFI) citations
Responsible for conducting mock Joint Commission Readiness rounds
Coordinate meeting for Root Cause Analysis (RCA) incidents
Conducted Joint Commission tracer activity
Review a sample of inpatient medical records for Joint Commission standards
Assist with maintenance of compliance with regulatory and accreditation standards.
Track medical errors and adverse patient events
Psychiatric Nurse Educator II and Nurse Liaison II
Responsible for ongoing training and educating staff.
Identify high risk, high-volume, or problem-prone areas.
Responsible for reporting the incidence, the prevalence, and the severity of problems in areas identified to the Nurse Managers and the Director.
Developed Service Level Psychiatric Assessment
Developed, implemented and educated staff to the Electronic Medical Record (EMR) system.
Served as a Lead agent for ongoing implementation of EMR.
Assessed, planned, developed, implemented and evaluated clinical care, programs, and initiatives for Psychiatric Service.
Coach staff when at risk behavior was identified
Identified high risks safety areas
Coordinated focus group meeting to address safety issues
Assisted with compliance with regulatory and accreditation standards
Served as a change agent, assisting staff in understanding the importance, necessity, impact and process of change.
Initiates clinical inquiry that identified and implemented best practices
Collaborated with other hospital services (e.g., medical staff, pharmacy service, social work service, etc) to plan and implement patient care as necessary in meeting the needs of the patients
Analyzed and evaluated current literature and resources to identify best practices and evidence-based interventions.
Fostered a proactive vs reactive approach to problem identification and resolution.
Patient Rights Officer (2008-2010)
Responsible for investigating patient’s grievance and complaints in a timely manner.
Responsible for securing and maintaining records of all grievances.
Report outcome to the Director, Nurse Manager, and QI committee.
Collect data and give report to the Director.
Committees:
Policy and Procedure Committee
Nursing Information System Integration Committee for EMR
Educator Committee
Liaison Committee
Joint Commission Committee
Recognitions:
Ben Taub Hospital
March 8, 2006- Employee of the Quarter
Community Services:
Certificate of Appreciation for sponsoring Mental Health Month at Corinth Church
Houston Metropolitan Alumnae Chapter of Delta Sigma Theta Sorority, Impact Day Conference. Topic: What to do when someone is suicidal
Certificate of Appreciation for community service presentation
NAMI Walk
Professional Associations
American Psychiatric Nurses Association (APNA)
American Nursing Association (ANA)
Certifications
American Nurses Credentialing Center (ANCC)
Board Certified Psychiatric Nurse 7/2010
Covey Leadership Center
The Seven Habits of Highly Effective People
Nursing Leadership Academy
International Christian Institute
Certified Christian Counselor
Presentations:
Poster Presentation
What are the Best Practice Recommendations to Reduce the Incidence of Assaults in an In-Patient Psychiatric Setting?
Power-Point Presentation
Comfort Rounding: You Don’t Need a “Reason” To Go See the Patient. Do it Because You Care
Accomplishments:
Developed Psych Tech Course
Rolled out education for the MHT(s)
90% of MHT(s) staff became certified after the training
Skills
Electronic Medical Records
Microsoft PowerPoint
Microsoft Word
Microsoft Excel