Valencia Smith
Contact
Palm Coast, FL. 32164
**************@*******.***
Objective
Health care professional with an excellent track record with prior work experience spanning medical chart reviews, electronic data gathering, interpretation, documenting case report forms and computer data logging. Seeking a challenging position in a research-oriented organization, where I can apply my knowledge and expertise as well as contribute to the organization. Provide good customer service to maintain and retain clients. Education
Assisted Living Nurses Care Services,
Medication Technician 2008
Robert Allen Institute, MD –
Creating Wealth Certificate 2005
Sanford Brown Institute,
Landover MD – Medical Assistant
Certificate 2003-2004
Doctors Help, Oxon Hill MD – Medical
Assistant Workshop Certificate 2003
Prince Georges Community College,
Largo MD – English and Math Classes 98’
Experience
09-2022 - 12-2022
Health&Life Insurance Agent • Teleperfomance • HUMANA • Remote, FL 09-2018 - 10-2022
Traveling Phlebotomist • AMN Club Staffing • Boca Raton, FL 06-2016 – 08-2018
Lead Floater Phlebotomist • BioReference Laboratories • Annapolis, MD 06-2010 – 05-2016
Phlebotomist • Medstar Southern MD Hospital • Clinton, MD Provide advice to clients and recommend insurance products. Provide intermediary services between insurance companies and clients. Retain clients and expand customer base. Interview prospective clients to gather data about them. Sell life policies that payout on death. Sell annuities that pay an income at retirement. Analyze the client’s current portfolios and make recommendations. Assist clients during the claims process. Maintain electronic and paper records. Provide clinical research support for studies involving human subjects including administration; project implementation, meeting support, quality assurance, budget management, and dissemination of results, recruitment; collection, recording, and editing of interview, questionnaire, and clinical data; performing quality assurance monitoring of study data; randomization of study participants; conducting case management tasks; scheduling participant appointments; supporting clinical and group intervention; review medical records following complex study protocols; and performing duties in support of clinical trials services. Process specimens for testing and lab transport. Draw blood from units of (ER, ICU, CCU). Process Key Skills specimens and validate specimens. Order of supplies for labs and testing. Life/Health Insurance Agent
Phlebotomy
Laboratory processing
Research data collection
Classification of disease processes
Clinical study situations
Medical record abstraction
Leadership
Assist with case management activities to support the work of the projects. Support the process of summarizing and sharing project information with other sites. Support senior project manager, research associate, clinic coordinator, and/or PI in the maintaining regular contact with other project administrators to share information and ideas. Assist with the tracking of papers in process for projects, with planning for project papers and posters to be presented at national and international conferences.
References
[Available upon request.]