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Customer Service Procurement Manager

Location:
Denver, CO
Posted:
June 07, 2023

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Resume:

Jorge A. Rios Garcia

**** * ****** **** *, Fort Collins CO 80528

P 970-***-**** adxkiq@r.postjobfree.com

Summary:

• An expert Professional with proven experience in the Sourcing and Procurement Strategies.

• I have been responsible for Global and Regional procuring for Direct and Indirect commodities.

• A strong Financial background since has been Regional Finance Manager for a global company.

Skills:

• Consultative Procurement Strategies Vendor Development & Retention P&L / Budgeting / Costing

• Regional and Global Account Management Project Management Team Building

• Finance Management Business Planning Risk Management

• Six Sigma – Green Belt

Education / Certifications:

• MBA in Finance, Universidad Autonoma de Coahuila, Monclova, Mexico, 03

• BS in Accounting, Universidad Nacional Autonoma de Mexico, Mexico City, Mexico, 87

• Certified Public Accountant, 87

• Certified Six Sigma Green Belt, George Group, Toronto, ON, Canada, 09

• Certified Supply Chain Professional, APICS, Denver, CO, 10

• Professional Negotiation & Influencing, ENS International, Denver, CO, 11

• Improvement of Administration Skills, Morgan Crucible PTY, London, England, 97

• Information Security Diploma, Universidad Iberoamericana, Mexico City, Mexico, 92

• IT Workshop, Nestle Foods, Vevey, Switzerland, 91 Experience:

2-10 Homeowners Buyers Warranty

Procurement Manager Indirect Spend January 2022 to Date

• Responsible to create the Indirect Spend Procurement Structure for this Corporation.

• Create workflows interacting with other departments, create templates and procedures, get the “buy in” from all other departments and sanctioning from upper management.

• Gather all executed agreements from all Corporate departments to create a central database then funnel approvals, modifications, renewals, etc. through the Procurement function t make sure all the agreements get reviewed and properly approved.

Greening Up Landscape Maintenance

General Manager / Owner Oct 2019 – to December 2021 Took the opportunity to purchase a Commercial Landscape business and run the business aiming to guide it to growth and expansion.

The business maintained a steady growth in sales and profit in consecutive years from 2017 to 2019. Unfortunately the covid-19 pandemic halted the positive trend in 2020 Sundyne, LLC Jan 2018 – Sep 2019

Strategic Procurement

• Specialized Global Compressors and Pumps Engineering Manufacturer.

• He was responsible for procuring the metal fabricated commodities.

• I have been able to source the metal bases from the Mexican market which has yield during the first quarter of 2018 a total of $180k, which represents about 30% of cost reduction. Greening Up Landscape Maintenance Mar 2017 – Dec 2017 Customer Service and Contracts Manager

• A Commercial Landscape Maintenance company servicing northern Colorado’s communities, specialized in grounds maintenance, landscape construction, irrigation installation & repairs, and snow removal services for large Commercial and HOA accounts. • I was responsible for the Customer Service and Contracts relationships as well as responsible for the strategic growth.

• Since joining the company, we have been able to incorporate new accounts to the business which represent a 12% income increase over the past year. ServiceMaster Oct 2015 – Mar 2017

$2.8B Largest US Home Warranty Services

Strategic Sourcing Manager

• Service Master is the largest Home Warranty Service provider in America and owns the ServiceMaster, American Home Shield, Merry Maids, Terminix, and Furniture Medics brand names. In the short time with this company I was able to structure a National Purchasing Program for CO2 gas, and I was responsible to lead the purchase negotiations for all the appliances with global players like GE, Whirlpool, Carrier, Lennox and others. I had the full sourcing responsibility for the Professional Services Category and involved in the group’s expansion to other International markets.

• Left this job because the family remained living in Colorado and my wife was diagnosed with a disease that required 3 surgeries to recover her health. Apex Tool Group LLC, Apex, NC Jan 2015 – Sep 2015

$1.7B Global Hand and Power Tools Manufacturer

Global Indirect Administrative Services Procurement Category Lead

• I developed the Global Indirect Procurement Administrative Services role across all the regions. Total spend within the category of $200M, the commodities included: professional services, fleet, travel, and IT, I effectively leaded the implementation of a single global Travel partner aligning the corporate travel policy to the booking processes across the Regions without any service disruption.

• Leaded the RFP processes to select and contract for: Global Relocation Services, Global Retirement Fund Investors, and Global Contracts Management. I leaded the alignment of procedures to approve and sign off category contracts involving the stakeholders and Legal Counsel.

• Able to lead initiatives delivering savings/profit improvement for around $1M pa (latest example includes the Negotiation of the establishment of an Offshore Engineering Design Center located in India to support the Tool design at US and European plants) ORICA, Denver, CO, and Mexico Aug 2007 – Nov 2014

$7B Explosive Manufacturer that supports the Mining Industry, Australian Company Indirect Category Procurement Leader for the Americas (Orica USA Inc 10/2012 – 10/2014)

• Developed the role and optimized the Indirect Procurement process across the North America and Latin America regions.

• Effectively managed $200M spend, commodities that included: services, utilities, fleet, travel, MRO, IT, etc., where I was able to reduce substantially the total costs in every single subcategory. I leaded the implementation of Standard Processes across the Region, aligned with the Global Procurement Strategy.

• Proactively minimized any disruption to supply.

• Created Regional Contracts database and promoted Industry best practices across countries and businesses in the Americas.

• Successfully integrated/connected with other functions as also gained confidence with Legal Department that Contracts were well structured and negotiated.

• Consistently delivering savings/profit improvement for around $5M pa (latest examples include the Negotiation of Gas and Electricity hedging contracts for major plants in Canada; Redefining and aligning the entire Regional vehicle fleet to one single Lease & Admin vendor; Nomination of one global Travel Agency Management vendor for the whole business)

• Delivering additional cash (Promoted and negotiated new agreements that increase the DPO through supplier finance and extended terms)

Procurement Manager North America (Direct & Indirect)

• Directed $80M/yr. purchasing volume for this manufacturing Corporation World Leader in Mining Services. Managed up to 5 employees. Recognized as the leader of Procurement functions throughout all the business units. Responsible for developing the Strategic Planning and Sourcing Management for the Raw Materials and Indirect Costs for the 5 Packaging Manufacturing Plants across the US and Canada.

• Commodities included: services, fleet, travel, MRO, and direct materials.

• Negotiated Long Term contracts with escalation formula prices based on the related international commodity price indexes for main Raw Materials (Chemicals, Plastics, Aluminum, Exchange rates, etc.). Gained confidence to work together with the Product Development Engineering and Marketing Teams to identify together new types for sourcing, new raw materials or new vendors.

• Development of new vendors for single-source key Raw Materials thus mitigated the dependency risk Furnished “preferred vendor” program to gain collaborative purchase agreements with distributors & global service providers. Improve profits by $2M/yr. through implementation of Cost Savings initiatives Streamlined sourcing procedures to improve purchasing efficiency then reducing costs.

• Gained confidence with Legal Department that Contracts were well structured, negotiated & Company Policies are included and prioritized Developed vendor ranking system based on score card results to align purchase process within the continuous improving system and comply with industry’s best practices.

Explosivos Mexicanos SA de CV 2005 – 2007

Supply Chain Manager Mexico, Monclova Coah., Mexico

• Managed the entire Supply Chain functions in Mexico, managed up to 9 employees. Departments under my responsibility:

• Logistics, Warehousing and Purchasing team members. Managed $40M spend, commodities sourced include, capital equipment, MRO, logistics, services, maintenance and direct materials. Designed executive reporting systems. Tailored financial local reporting system to communicate and meet Corporate Reporting requirements at the Head office located in Melbourne, Australia. Championed the Implementation of S&OP procedures within the Supply Chain team in Mexico

• Instrumental to develop the overall sourcing strategy for the main Raw Material, which included the following tactics:

• Defined volumes to be sourced at different geographical regions in Mexico & Central America. Designed and negotiated with of intermodal (maritime, rail and trucking) carriers to service different Regions, linked to different international origin of the sourcing either from North America, Europe or Asia.

• Defined storing and trans-loading points aligned to the optimal economic network and in compliance with regulatory requirements.

• Initiated and financially justified the construction of storing and trans-loading points within the rail routes, aimed to alleviate traffic delays and reduce the lead time for the customer deliveries.

• Purchased the remaining Ammonium Nitrate inventory from one of the biggest Fertilizer plants in Mexico when the plant was shut down because of a union strike, then resale as Fertilizer within the Agricultural Supplies Distributors in Central Mexico.

• Coordinated the regular purchase/import of Urea program, sourced from former Soviet Countries into Mexico Recognized the need to re-shape the truck carrier logistics and re-negotiate route rates, resulting in $2M cost reductions



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