Data Entry Office Receptionist

Pamela A. Tankersley

*** **** ****** ***** ********* Bay, AR 72088

*************@*****.*** 901-***-****

Exceptionally dedicated and results-oriented professional with 15+ years of experience in performing accounts payable and office receptionist duties. Proven ability to work well with all organizational levels by utilizing outstanding interpersonal skills. Experience in leveraging a systematic approach toward developing procedures to quickly resolve accounting-related issues. Capable of implementing and enhancing operational procedures to ensure maximum efficiency, productivity, and profitability. Excellent communication skills, data analysis experience, and strong organizational and time management skills with the ability to multi-task on a wide range of office administration and data entry duties – providing timely attention to detail and accuracy.

Exceptional Interpersonal and Communication Skills – Excellent communication and organizational skills – accustomed to working in fast-paced environments with the key ability to maintain relationships.

Work Ethic and Professionalism – Solid professional standards and an excellent record of dependability. Maintains a clear focus on achieving bottom-line results while ensuring timely processing of financials.

Problem Solving – Proven ability to troubleshoot and develop both creative and innovative solutions to office challenges. Successfully manages change by resolving problems and addressing account issues. PROFESSIONAL EXPERIENCE

Power Equipment Company of Memphis Memphis, TN

Account Payables November 2002 – September 2019

• Ensured appropriate internal controls are designed and operating effectively to mitigate process risks.

• Reviewed proper coding of invoices, employee reimbursement, and corporate credit cards to expense accounts. Set up recurring and timely payments of notes, interest payments, and monthly rents payments.

• Oversaw the setup and maintenance of the AP systems so that new vendors are properly administered.

• Was fully responsible for banking as well as receiving and processing of accounting invoices and checks.

• Managed and ensured accuracy of monthly closing of financial records, and post month-end information.

• Supported both internal/external audits – escalating issues and obtaining resolution in a timely manner.

• Set performance measurements to improve collections performance. Took leadership on problem accounts.

• Assessed and streamlined workflow procedures. Created and updated department policies and procedures. Backup Receptionist November 2002 – September 2019

• Reception responsibilities included: answering telephone calls, maintaining and updating customer records, distributing informational e-mails to employees/customers, and generating business correspondence.

• Worked with other departments/functions in the company to streamline processes for increased efficiency.

• Provided office solutions, and handled appointments, high customer traffic, and multiple phone lines.

• Sorted/distributed incoming mail. Handled client complaints in a courteous and professional manner.

• Rendered administrative support, organized files, maintained spreadsheets, and performed clerical duties. COMPUTER SKILLS

Microsoft Office (Word, Excel, PowerPoint, Outlook) EDUCATION

Ripley High School – Major: Math

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