Customer Service Procurement Specialist
Resume:
October **** till present
Procurement & Stores Manager – Sigma Metal Industries (Qatar)
Meet with supervisors and department heads to understand the needs across the company.
Forecast needs and supplies.
Research suppliers and vendors that meet the goals of the company.
Find suppliers that have certain certifications, accreditation… Review and negotiate contracts with suppliers.
Ensure that partners continue to meet company needs. Evaluate suppliers, products, and services, negotiating contracts, and ensuring that approved purchases are cost- efficient and of high quality
Collect and analyze data to ensure the company is making the best decisions.
Develop an Organization’s purchasing and stores policies. Manage inventory.
Direct and oversee the recruitment, selection, training and development of staff (Stores and procurement) to build and sustain a high performing team.
Managing store administration to ensure compliance and alignment with policies and procedures.
Prepare weekly and monthly reports for the General manager. April 2017 up to October 2019
Internal Auditor - Batteries company “ASSAD” (Tunisia) Updating the manual of procedures.
Planning and conducting internal audit missions and preparing the related reports.
Control of quarterly and annual physical inventories. January 2012 up to April 2017
Branch Manager - Batteries company “ASSAD” (Tunisia) Management of the branch's client portfolio:
Establishment of requests to open customer accounts. Distribution of customer invoices.
Debt recovery follow-up.
Follow-up of SOA for the branch’s customers.
Cash management:
Entering receipts (cheque, cash, …) on the ERP system. Verification of the cash register.
Preparing, deposit and entry (ERP System) of bank payments. Managing of budget and allocate funds appropriately. Inventory and personnel management:
Direct all operational aspects including distribution operations, customer service, human resources, administration and sales. Stay abreast of competing markets and provide reports on market movement and penetration.
Analyze and interpret sales reports to ensure availability of all products.
Maintaining standards of health, safety, hygiene and security. Control and approval of end of the day inventory.
Train new employees and support team members as
Walid Ben Hammouda
Respectful Procurement Specialist with
understanding of supply and demand
and discerning eye for inventory level
evaluation. Bilingual go-getter
experienced in coordinating with
vendors regarding logistics.
PROFESSIONAL EXPERIENCES
Procurement & Stores Manager
PROFIL
- Management
- SAP (Business One)
- Pionneer
- WinProd
- Microsoft Office
- Advanced Excel
COMPÉTENCES
*******@*****.***
Doha, Qatar
CONTACT
LANGUAGE
- English
- Frensh
- Arabic
August 2005 up to January 2012
Head of the Planning & Scheduling Department –
Batteries company “ASSAD” (Tunisia)
Management application, export and local orders:
Ensure the conformity of ordered types to the customers’ technical specifications.
Insert customer orders in weekly / monthly sections’ programs.
Determine the orders and programs net requirements. Check the availability of raw materials according to scheduled quantities.
Determine the details of delivery orders.
Validate the monthly delivery schedule.
Programming monitoring and data analysis:
Determine the pace of monthly and weekly production. Update the number of positions to be programmed by row in all sections.
Develop and update the cumulative monthly production programs by section taking into account the constraints of delivery and production.
Validate weekly production schedules for all sections. Performance monitoring of monthly programs.
Create KPIs dashboard.
Management of blanket purchase orders:
Monitoring the stock levels of raw materials and determining periodic purchases.
Follow orders with suppliers.
Track the inventories of our products in our suppliers’ records. Ensure communication between stakeholders to the
programming:
Coordinate between different scheduling units’ autonomous productions.
Harmonize the weekly production volumes based on stocks and commitments.
Enumerate and update the constraints of the production per section.
Validate the weekly schedule of deliveries to branches. Validate export deliveries.
March 2001 up to July 2005
Scheduling Section In-charge - Batteries company “ASSAD” Productions Programs
Develop and update production schedules by section, taking into account the constraints of delivery and production. Launch production orders of types to produce.
Monitor the implementations of production programs. Monitor the stocks of the necessary raw material for the achievement of production programs.
Monitoring of orders and deliveries:
Tracking customer orders in progress.
Develop and implement the dashboard tracking deliveries to internal and external customers.
Inventory management.
Personal management of different stores.
HOBBIES
Procurement & Store Manager
- Table tennis, fishing
EDUCATION
January 2001
Higher technical diploma in production
management - Higher institute of
technological studies.
June 1997
Baccalaureate (French high-school
diploma) - (Aziz El Khouja Secondary
Education School in Kelibia).
TRAINING
September 2000- January 2001
Project Graduation: Improvement of
continuous production (Organization
and establishment of production chains)
- V.T.L (Vêtement de Travail et de Loisir /
Job Clothes and Free time)
January 2000
Technician training: Improvement of
production by using MPM and OI
methods (Instantaneous Observation) -
V.T.L (Vêtement de Travail et de Loisir /
Clothes of Job and Free time)
January 1999
Worker's training period
STB Bank (Société Tunisienne de Banque
– Kelibia Agency).
November 2010
Personality analysis through
"Enéagramme": getting to know and
understand others better-Med Training
Mars 2014
Planning and production monitoring
(KPI’s): SFR Formation
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